Richer Sounds - Edinburgh Reviews 

Quick and easy process from start to finish, with good knowledge and advice from the store manager in Edinburgh, delivery service also in just a few days with good communication and pleasant and professional drivers

Byron in the Chamber Street shop helped me pick out a new turntable and speakers for my first property.

They arrived in good time and his help ensured that my new house feels like home. Spinning records has been the great joy of my first week. Thanks Byron, his help was fantastic to ensure I got the right set up and I couldn't be happier.

Fast delivery, product as described. Very competitive price.

Staff easy to deal with, very helpful with a later issue, ordering simple, delivery excellent, ordered on Tuesday delivered early Thursday, definitely would use again

I found them helpful courteous and very knowledgeable. I unfortunately had to return my purchase and that was delt with empathy and understanding.
I would definitely shop there again and have no hesitation in recommending.
Thank you Craig for your help and understanding.

Very professional approach, the member of staff that assisted us (Mr Bowie) was very knowledgeable and guided us to a new TV which we are extremely happy with.

Sales staff very helpful and knowledgeable
First on phone then in shop.
Great value for money
Excellent communications

Making an expensive purchase you want to know you are getting the right items for your needs. I can’t fault what they suggested and more than happy with my set up.

A great service from the John the manager of the Edinburgh store.

Deliver date could have been sooner.
Delivery happened as it should have, delivered when they said it would and in good time

Staff and product

I had a couple of issues with delivery and damage after delivery eventually happened. Now this was Nothing to do with Richer Sounds but they couldn’t do enough at the Edinburgh branch to quickly sort out and remedy the situation. Can’t thank and recommend them enough.

Great service. Contacted the store to enquire about a Price Beat against a Pro-Ject Debut Carbon EVO and Bowie beat the best online price by £10 and sorted out delivery dates and payment. Many thanks.

I explained my needs and had a few options of what I thought I could purchase. Salesman had good knowledge of the tech and guided me towards the best option for my needs. I have no regrets on my purchase and as I have before, will always turn to Richer Sounds for my TV and music tech as they provide good advice and good tech at an unbeatable price.

Richer Sounds will always be my go-to for all things tv and sound. Great recommendation for a good quality tv, and a few days later a wonderful turntable. Easy to see and speak to in-store; they're all really knowledgeable but not in a way that is full of jargon and acronyms. A great purchasing experience..they make buying easy. Thanks Craig, John and Jamie, Edinburgh

Excellent customer service from all the staff in Edinburgh store. Gave me great info so it pointed me in the correct direction. Glad I went through to visit the store. Would definitely use again.

Although I had a long wait for an item I was always able to talk to someone without waiting in a long telephone queue. Everyone I spoke to were personable and willing to help quickly.
Jamie and his colleagues in the Edinburgh branch deserve a special mention as they are an outstanding example of what customer care should be, something that is sadly lacking in a lot of companies and the public sector in Broken Britain.
Thanks Jamie Thank you Richer Sounds

Great advice and service, even extra discount so better deal than others online. Good to support the High Street too.