Richer Sounds - Cardiff Reviews 

Always great customer service. Real shops, real people, real experts.

I had outstanding service by Mike at the Cardiff branch.
Great advice choosing a new turntable and speakers.
Over the last 30 years I have purchased items from Richersounds and will continue.
The only let down was from DPD who dumped my order to the side of my home in the rain, they didn’t even use my safe place which was two orange lid wheelie bins which were dry and empty,the driver didn’t even knock my door.
I have made a complaint to DPD and contacted Mike to tell him what happened.Mike is investigating the matter and is keeping me updated on a matter which I have assured him is not his fault but the courier’s.
I will continue to use Richersounds for any other purchases.

I have purchased items over the years and have always dealt with Andy
I am having a house built and have no idea about speakers
I called the shop last week
the knowledge Andy has is incredible and he has the most professional manner about him
He nothing other than an assist to your business
thanks again andy x
If you need anything speak to man with the knowledge he's been there for years
ask for andy in the cardiff store x

From initially speaking to customer service then Dan at Cardiff branch all went very smoothly.
As ever great service great product.
Always recommend.

Great service as usual

Excellent price as always. 6 year warranty. Good communication and free delivery. Everything that we all hope for. Thank you.

Mike the manager in Cardiff is very good technically and explains and advises very well. Delivery also good

Ease of ordering speed of delivery and price very nice

Whenever I need ANY A/V products, RicherSounds always has the best prices and service.
New TV? RicherSounds!
New AVR? RicherSounds!!
New Speakers? RicherSounds!!!
The best.

Friendly and attentive staff. I was allowed to test audio equipment with ease. Great customer service and terms/policies.

A fantastic place to buy products you love. You can buy with great assurance and confidence. Thank you Richer Sounds - Cardiff.

Brilliant value and friendly service as usual. Would recommend :)

Great company, fantastic customer service

I'm from Toronto Canada I saw welsh customer's had high praise for the staff at the Cardiff Wales location. I had placed an order for an Roberts IStream 3L internet radio. Micheal the store manager came thru delivering this fine product that's hard to get in person, to where I was staying in Creigiau for 7 days before returning to Toronto. My heartfelt thanks to him and his staff on their efforts in making this Canadian a very happy customer . Cheers!!

Very good service useful staff good prices and price macth fast delivery

Usual excellent service from Richer Sounds. Helpful advice and prompt delivery of my new TV.

We were made welcome as soon as we walked into the shop in Cardiff and the gentleman who served us named Andy seeing I was on crutches immediately got me a chair.We said what we were looking for and Andy advised us to get the Argon TT Mk2 turntable which we did, it was delivered the next day as we were told and we are very happy with our purchase.

Andie was great at the Cardiff store.
Found what I needed in a very quick time.
All equipment very good.
And the price was good.

Full attention of the member of staff involved in dealing with my problem. My concerns allayed by his clear explanation of all the technicalities involved.
The equipment arrived very promptly.

Great service and price from the Cardiff store