Very friendly, helpful service. Made me feel at ease. Tommy helped smooth my anxiety over the delayed delivery by being calm and reassuring. The installation was quick and efficiently done. Very happy... See more
Company replied
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Very friendly, helpful service. Made me feel at ease. Tommy helped smooth my anxiety over the delayed delivery by being calm and reassuring. The installation was quick and efficiently done. Very happy... See more
Company replied
Richer sounds have great staff Tommy is very helpful and very polite done me a great favour.. will always go back to buy from these boys as they are extremely professional. Thanks boys for all your he... See more
Company replied
I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... See more
Company replied
Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, United Kingdom
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The shopping experience was excelent I can only praise the sales person for his excellent customer support. For the TV I have yet to see and review.

Reply from Richer Sounds - Bromley
All round excellent service! From the salesman to delivery and an excellent prodict. Very happy!

Reply from Richer Sounds - Bromley
They order the wrong speakers had to take the the shop, and they wouldn't order the new speakers until took the other ones back and the other one is on a repair to a speaker which is still under guarantee its taking to long

Reply from Richer Sounds - Bromley
Best price, six year guarantee and great customer service. It really doesn’t get any better. Mention to Matt the manager as well, really helpful.

Reply from Richer Sounds - Bromley
Great service from staff at Bromley, in particular Jerome was very helpful.

Reply from Richer Sounds - Bromley
Have been a richer sounds customer for over 20 years. Always had a great experience.
Matt at Bromley store, was brilliant as always on my last visit. No pressure to purchase and gave a great deal of details. Will only ever purchase my hifi gear from here!
Highly recommended!

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Helpful staff and very friendly
We were pleased with our experience
I've been after a particular PC monitor and pestered this shop a few times as to when stock was coming in, today it was available but I couldn't get to the store so I called and spoke to Tommy, who was excellent and hand-held me whilst completing the sale by phone, he then explained every scenario regarding delivery etc. Thank you. There aren't many top quality shops left on the High Street, selling at internet prices, even less with dedicated and knowledgable staff, Richer Sounds, Bromley is one of them, use them, they really are great!!!

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Always excellent, friendly and professional service. They are always happy to help with any questions and are very knowledgeable. My purchase was brilliant as well

Reply from Richer Sounds - Bromley
Overall good experience.
One thing I'd offer as constructive feedback is tracking orders to delivery to the end user with their delivery company.
Tommy helped us through our options and explained the new tech simply. We appreciate the sale prices.

Reply from Richer Sounds - Bromley
Jeremo from richersounds bromley was super helpful and nice to chat. Also quite knowledgable. Sorted mymorder on the phone in no time. Delivery was also fast literally in 48 hours i received them.

Reply from Richer Sounds - Bromley
We called to sales line only to confirm that stock was availaable and delivery certain. Jerome took our call in sales. He was friendly, helpful and informative.
We performed the purchase over the phone. Everything happened the way that Jerome explained. The delivery company communicated they way he explained and delivery was on time, to the room we wanted and the box was undamaged.
Jerome was in Bromley and our item was delivered to Birmingham, next day. They didn't use the larger parcel delivery companies.
We have been singing the praise of Jerome and Richersounds to our friends and family. We will certainly use them again for other elecrrical goods.

Reply from Richer Sounds - Bromley
Everything was done professionally the person who served me was very helpful I was happy with the service I received

Reply from Richer Sounds - Bromley
Great service upgrading to a SONOS PORT in exchange programme
Brilliant as always. Bought some faulty earbuds for Xmas online. Went into my local shop in Bromley and they took care of everything. Love the staff. Love the company. It’s the only place I buy all my electronic entertainment products. Thank as always to Richer sounds.
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