I arranged to meet a person trainer called Gary at the gym on both occasions he didn’t turn up, but luckily a lovely pure gym trainer was there and I spoke to her and she helped me as it was my first... See more
Company replied
Location
Switch location81/85 Park Street, WS1 1NG Walsall, GB
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The assistants are very understanding, communicative and very cultured. Moreover, they are very cooperative and help you with everything.
Company replied
Not really on the gym itself but I joined and work lates and I was all geared up to go and gym was closed no email or nothing so I’ve lost the motivation for the gym now
Company replied
Great atmosphere to train in. Great instructors who are always pleasant to talk to and very knowledgeable. It's always clean and good maintenance of equipment
Company replied
Company details
About PureGym UK - Walsall
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
81/85 Park Street, WS1 1NG, Walsall, United Kingdom
3.6
Average
38 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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The assistants are very understanding.
The assistants are very understanding, communicative and very cultured.
Moreover, they are very cooperative and help you with everything.
25 February 2026
Unprompted review
Reply from PureGym UK - Walsall
Hi, thank you so much for your 5-star review! We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Small and Empty
30 May 2025
Reply from PureGym UK - Walsall
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Not enough equipment or space to have a…
Not enough equipment or space to have a good session
22 February 2025
Reply from PureGym UK - Walsall
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Inform members of closement
Not really on the gym itself but I joined and work lates and I was all geared up to go and gym was closed no email or nothing so I’ve lost the motivation for the gym now
30 April 2024
Reply from PureGym UK - Walsall
Hi David. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are very sorry to hear the club was closed on your visit.
For any closures or refurbishments all members will be informed via email. We do apologise this was not the case.
It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time) so this can be investigated. Thanks, PureGym.
Nice clean gym
25 April 2024
Reply from PureGym UK - Walsall
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
Reply from PureGym UK - Walsall
Hi Jason - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
Reply from PureGym UK - Walsall
Hi Rina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very Good place to gym
15 October 2023
Reply from PureGym UK - Walsall
Hi Sanjanpreet. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Hi,had to give one star
Hi,had to give one star, so i could leave a review, one star is to much, my review is honest and truthful, as for management, if thats the best this company has to offer, then sack the lot of them, they are a discussing, yes i am angry 😠, my daughter in-law, had her locker broken into,her bag stolen, she told management, they said they were aware of this happening, and they believe its a group of women, but can't prove it,as if they had informed police, they said no,this people are organised, they pick the locker open, i no its sound unbelievable, but its true, so shame on you,,o and to add insult to injury, there sill using this gym, they just change there little thieving groups looks,so please be aware of this, and even though you put a lock on your locker, its sill very much not safe, i dare management to challenge me on any thing i have put in this review,,so please please be careful, as this is a organised group.
3 October 2023
Unprompted review
Brilliant gym
Brilliant gym, friendly people. Only gripe is parking if you stay over your free 90mins.
4 June 2023
Reply from PureGym UK - Walsall
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I arranged to meet a person trainer…
I arranged to meet a person trainer called Gary at the gym on both occasions he didn’t turn up, but luckily a lovely pure gym trainer was there and I spoke to her and she helped me as it was my first visit.
Couldn’t believe this Gary had arranged the appointment but both times he let me down.
20 April 2023
Reply from PureGym UK - Walsall
Hi Wendy. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.
We are really sorry to hear this! We would advise raising this with the Gym Manager who will be able to investigate this further.
Thanks, PureGym
Still no wifi
Still no wifi, really don’t like the windows by the car park payment machine. People stare as you work out.
15 December 2022
Reply from PureGym UK - Walsall
Hi Lucinda. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Great atmosphere to train in
Great atmosphere to train in. Great instructors who are always pleasant to talk to and very knowledgeable. It's always clean and good maintenance of equipment
17 December 2022
Reply from PureGym UK - Walsall
Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Clean,Friendly Environment
12 September 2022
Reply from PureGym UK - Walsall
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Such a great gym
Such a great gym. The staff are so lovely and helpful, and they are always working to maintain a tidy workout space. I love the new basket they have added near the cables where attachments are now kept instead of on the floor. There is also a good range of equipment. Cant wait for the new gym to open!
15 September 2022
Unprompted review
Reply from PureGym UK - Walsall
Hi Ellie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love to be able to help and chat to our members given the opportunity to do so.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Hi are you moving to another site not…
Hi are you moving to another site not from Walsall but seen another pure gym opening up by aldi
1 September 2022
Unprompted review
Reply from PureGym UK - Walsall
Hi Charlotte. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We would advise speaking with Member Services who will be able to advise you further.
Thanks, PureGym
The best gym in Walsall!
30 August 2022
Unprompted review
Reply from PureGym UK - Walsall
Hi Taylor. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym!
Thanks, PureGym
Very disappointed with the staff
Very disappointed with the staff. They are not attending the classes. I booked a class and was waiting for 10 min but the staff does not show up.
27 July 2022
Unprompted review
Reply from PureGym UK - Walsall
Hi Angelika, thanks for leaving us a review. We are sorry to see this is 1 star. We appreciate and value our member feedback.
We apologise for any inconvenience caused by this. We do understand that there may be times where an unforeseen circumstance arises and this results in a missed class or a class cancelled late. We ask that you get in touch, so that we can discuss the matter further when this happens.
Thanks, PureGym
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