PureGym UK - Reading Calcot Reviews 138

TrustScore 4 out of 5

4.0

Bath Road, RG31 7SA Reading, GB


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Rated 2 out of 5 stars

Just take your finger out and clean down the changing room shower areas with some bleach and some limescale remover, its not hard to do. Same for wash hand basins in the toilet areas. They are... See more

Company replied

Rated 5 out of 5 stars

Always great. Puregym Calcot has an amazing friendly vibe and super friendly staff. Kit availability always good during the day. Changing rooms and kit always well maintained and staff on hand if need... See more

Company replied

Rated 4 out of 5 stars

The stupid door system, you would think you’re going into a high security government building and don’t get me going on that stupid long pin nunber you need for the front door and water machine! Mus... See more

Company replied

Rated 5 out of 5 stars

Pure Gym Calcot is a fantastic gym. But what makes this gym 5 star is classes delivered by the incredible PT Eli. Her passion, expertise and professionalism are delivered each and every time. After... See more

Company replied


Company details

  1. Gym
  2. Fitness Center

About PureGym UK - Reading Calcot

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Bath Road, RG31 7SA, Reading, United Kingdom

4.0

Great

TrustScore 4 out of 5

138 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’m here for the classes

The classes are what made me join up, particularly so the Pump and Sweat classes, just awesome and I’d seriously be lost without them because I’m not confident enough to use the equipment by myself. Kay is an awesome instructor with lots of energy and enthusiasm for you to do the best you can. Can be a tad annoying when you get used to classes days and times but then they change, perhaps feedback from members should be taken into consideration first!

28 February 2023
Unprompted review
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Reply from PureGym UK - Reading Calcot

Hi Julia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Kay’s pump classes truly make this gym…

Kay’s pump classes truly make this gym great!! The classes are always packed and he gets you going like no other trainer!!! Keep making my Tues and Thurs great by keeping these classes in please!

28 February 2023
Unprompted review
PureGym UK - Reading Calcot logo

Reply from PureGym UK - Reading Calcot

Hi Julie - Thanks for taking the time to leave this review!

We do our very best to provide a wide range of classes, so we are happy to hear that you're enjoying these and your fantastic feedback regarding our PT's.

We are really happy to hear you enjoy using the gym!

Thanks, PureGym

Rated 5 out of 5 stars

I been visit few UK gyms

I been visit few UK gyms, and Puregum is my favorite one

24 February 2023
Unprompted review
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Reply from PureGym UK - Reading Calcot

Hi Alex. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Kayley's great 6.30 am circuits sessions…

Two great 6.30 am circuits sessions with Kayley this week. If you haven't tried her class yet, give it a go. Clear instructions given, a good variety of stations and scope and support for everyone from beginners to those who want a real challenge.
Thanks Kayley

23 February 2023
Unprompted review
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Reply from PureGym UK - Reading Calcot

Hi Mrs G. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Slick and efficient

Always clean and inviting with helpful staff

19 February 2023
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Reply from PureGym UK - Reading Calcot

Hi Helen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great gym and affordable membership

Great gym and affordable membership.

Love the classes, the instructors are all so friendly, motivational and non judgemental. They will help you in class and always have an alternative if there is something you can’t do. They celebrate your success with you too. Best thing I did was to pluck up the courage to walk through the gym doors.

20 February 2023
Unprompted review
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Reply from PureGym UK - Reading Calcot

Hi Diana. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

could be better

The stupid door system, you would think you’re going into a high security government building and don’t get me going on that stupid long pin nunber you need for the front door and water machine! Music too load especially the classes and showers sometimes lukewarm

17 February 2023
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Reply from PureGym UK - Reading Calcot

Hi Dave. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Really good gym

Really good gym. It's a great location with loads of parking available. There is loads of equipment and it's never been too busy when we've been. The instructors are all really friendly and helpful and there are loads of fun classes on. Never had trouble booking onto the classes I want to and good variety so haven't got bored.

17 February 2023
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Reply from PureGym UK - Reading Calcot

Hi Becki. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Eli!

Pure Gym Calcot is a fantastic gym. But what makes this gym 5 star is classes delivered by the incredible PT Eli. Her passion, expertise and professionalism are delivered each and every time. After a class you feel as you really have pushed yourself to be your best. You leave the gym feeling on top of the world. Eli is a complete credit to her profession and Calcot PureGym are very lucky to have her.

18 February 2023
Unprompted review
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Reply from PureGym UK - Reading Calcot

Hi Kim. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear such positive feedback regarding our PT's and that you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Nearly there..!

Overall it’s a great gym. Can’t complain how busy it gets because it’s pretty much everywhere. I would give 5 stars if not the condition of bathrooms (not working flush, not clean etc) and missing equipment from time to time.

16 February 2023
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Reply from PureGym UK - Reading Calcot

Hi An. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 3 out of 5 stars

Please sort the Temperature/AirCon

Gym is great. PT's and classes also great.
Just need to get your AirCon/Temperature sorted.
It's not fun working out when it's too cold to take your sweat top off.
Many people are finding it too cold. You went from too warm to too cold.
Please can you sort the temperature out. Then feedback would have been 5 starts

9 February 2023
Unprompted review
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Reply from PureGym UK - Reading Calcot

Hi SonK, thanks for taking the time to leave us this review. We appreciate and value our member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.

Thanks, PureGym

Rated 5 out of 5 stars

5 million stars to kayley pt

5 million stars to kayley pt.
When our pump class got cancelled at the very last minute, kayley stepped in to help instruct us so we didn't miss out on the opportunity, even though she was only there to join in the class with us all. She made us work to our full potential. Massive thankyou kayley, you absolute superstar !!!!.

23 January 2023
Unprompted review
PureGym UK - Reading Calcot logo

Reply from PureGym UK - Reading Calcot

Hi Laura. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Fantastic Spin and Body Pump class with…

Fantastic Spin and Body Pump class with Ellie - she’s the best!

21 January 2023
Unprompted review
PureGym UK - Reading Calcot logo

Reply from PureGym UK - Reading Calcot

Hi Lenice. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 2 out of 5 stars

Just clean…

Just take your finger out and clean down the changing room shower areas with some bleach and some limescale remover, its not hard to do.
Same for wash hand basins in the toilet areas.

They are disgusting.. there is an accumulation of mould/soap scum/limescale/ hair.

The changing rooms reek..

19 December 2022
Unprompted review
PureGym UK - Reading Calcot logo

Reply from PureGym UK - Reading Calcot

Hi. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused and would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.

Thanks, PureGym

Rated 5 out of 5 stars

PureGym Calcot Kay!

As an active member since the day Calcot opened it doors it’s easily the best gym to join, fantastic range of equipment, brilliant gym community and awesome staff! Specifically Kay, his classes are high end and in my opinion the only ones worth getting too! He’s the best PT to invest in as he’ll invest in you and your goals to achieve them and maybe more just, like he does for me and countless others. PureGym Calcot is the place to be!

18 December 2022
Unprompted review
PureGym UK - Reading Calcot logo

Reply from PureGym UK - Reading Calcot

Hi Michelle. Thanks for taking the time to leave this review, we are delighted/ to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear such positive feedback regarding our Pt's and that you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

The environment and community is good…

The environment and community is good except for the showers not being clean

18 December 2022
PureGym UK - Reading Calcot logo

Reply from PureGym UK - Reading Calcot

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall.

Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Great gym, friendly staff, clean and the classes are great. Kay’s classes are amazing and Eli’s too.

17 December 2022
PureGym UK - Reading Calcot logo

Reply from PureGym UK - Reading Calcot

Hi Eve. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Brilliant gym!

I switched gyms recently to pure gym in calcot and it was the best decision I made. It is welcoming and friendly , the equipment easy to use and the classes are brilliant . I love it and I never thought I’d say it !

8 December 2022

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