Was easy checking in and out . Camped in my car and just wanted to use the shower. Glad the code didn’t lock out when I forgot my towel and had to pop back out. Will definitely keep this spot in mind... See more
Company replied
Queen Katherine's Road, LA9 6DU Kendal, GB
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Was easy checking in and out . Camped in my car and just wanted to use the shower. Glad the code didn’t lock out when I forgot my towel and had to pop back out. Will definitely keep this spot in mind... See more
Company replied
Struggled to find a gym as I was working in tbe area for the week.... looked up the gym and access and payment very easy. The staff on arrival friendly and helpful... assisting with the process..... See more
Company replied
The staff at the gym were lovely and very helpful but to access the gym. I needed a smart phone, internet access and to supply my email address. All for a day pass, an hour's gym. A little excess... See more
Company replied
Excellent facilities and atmosphere at Pure Gym Kendal. The manager is very attentive and passionate about providing a high quality user experience.
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Queen Katherine's Road, LA9 6DU, Kendal, United Kingdom
Replied to 94% of negative reviews
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Excellent facilities and atmosphere at Pure Gym Kendal. The manager is very attentive and passionate about providing a high quality user experience.

Reply from PureGym UK - Kendal

Reply from PureGym UK - Kendal
My husband who recently joined with a ‘plus’ membership, sent me a link so I could accompany him as a ‘buddy’ to the gym with a view to my possibly joining. I opened the link shared my email, name, DOB details and DID NOT receive an email sharing a PIN CODE to enter the gym but this email asking about my experience! My husband tried two more times to send me the buddy link but each time it said This was no longer available! I DID NOT go to the Gym, it appears despite your advertising and his Membership that something has gone very wrong with your links!

Reply from PureGym UK - Kendal
Was easy checking in and out . Camped in my car and just wanted to use the shower. Glad the code didn’t lock out when I forgot my towel and had to pop back out. Will definitely keep this spot in mind for future visits to the lakes . Just for gym use really. Great that pure-gym are able to facilitate a small village like Kendal. Something a big franchise can afford to take the loss on, as opposed to a small business owner with a gym.

Reply from PureGym UK - Kendal
The staff at the gym were lovely and very helpful but to access the gym. I needed a smart phone, internet access and to supply my email address. All for a day pass, an hour's gym.
A little excessive I feel. I'm surprised you didn't ask for my medical history or any medication I take.
Over all the gym experience was good and I'm considering tagging in to my son's membership, for 4 times a month guest access.

Reply from PureGym UK - Kendal
I was looking forward to starting my gym routine ,however I could not find the gym! It took me to Morrisons and after driving around for 30mins I had to give up , I am going to work afterwards I could lot have a shower and had to get changed I. The car,not a happy customer !

Reply from PureGym UK - Kendal
Struggled to find a gym as I was working in tbe area for the week.... looked up the gym and access and payment very easy.
The staff on arrival friendly and helpful... assisting with the process.... explained the pin number access. Very helpful and friendly staff, gym clean and access to all that you want in a gym free weights area, cardio area, weight machines.... see ya next week as I'm booked back in at Kendal

Reply from PureGym UK - Kendal
Friendly place with welcoming Trainers,always pushing us to greater heights.

Reply from PureGym UK - Kendal
Lovely, clean gym. Smaller than expected. Good variety of equipment however and all brand new. Class exercise area is very small, can only fit 8 people comfortably. Classes limited for those who work full time. Would prefer a 6am class as 6:45 is too late. Needs some barbell pads for hip thrust.

Reply from PureGym UK - Kendal

Reply from PureGym UK - Kendal
Lots of room, lots of weights. Can go anytime. App shows how busy the gym is.

Reply from PureGym UK - Kendal
Have been to many pure gyms over the years. This one is brand new - but it’s a bit on the small side. Only saw one shower but there must be more. Would be spot on if more spacious.

Reply from PureGym UK - Kendal
You have charged me the full £29.99 rather than £14.99 discounted price for Kendal
Please can you amend the standing order
Also not sure pin works and no one responded when I emailed on that
Thank you
John

Reply from PureGym UK - Kendal
Easy to join. Excited to try some of workouts on the app once the gym opens.

Reply from PureGym UK - Kendal
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