Good gym, not too noisy at off peak times. New equipment with no waiting times. Very clean as well. A couple of points though. I know PureGym would prefer that you showered at home but that’s not alwa... See more
Company replied
Location
Switch locationRushmere Retail Park, BT64 1AA Craigavon, GB
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Overall fairly good gym, got majority of the equipment you need and not too busy usually besides usual peak times. However the one massive issue is the air con, it never seems to be on during unstaffe... See more
Company replied
Lovely new gym and equipment, friendly staff (Anna has been very nice and helpful) and I have enjoyed a few classes especially the strength one. Have lots of fixed weight machines, cardio, free weig... See more
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Overall the experience is good. I still feel the gym lacks equipments for doing legs and for performing back workouts. The air conditioner at the gym during the unstaffed hours is really chilling whic... See more
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Company details
About PureGym UK - Craigavon
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Rushmere Retail Park, BT64 1AA, Craigavon, United Kingdom
3.6
Average
23 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Good gym
Good gym, not too noisy at off peak times. New equipment with no waiting times. Very clean as well. A couple of points though. I know PureGym would prefer that you showered at home but that’s not always possible. I find the water temperature very cold though. I’m sure their reply is that it’s centrally controlled but surely there is a way the temperature could be raised by a few degrees particularly in the winter months. The second point is to do with cost. The cheapest subscription is £27.99 which is £10 a month more expensive than Lisburn Laganbank which is only 20 miles away. I’m not sure why the difference in price should be so great but I’m hoping Craigavon PureGym will offer an off peak membership option next year.
2 November 2025
Reply from PureGym UK - Craigavon
Hi Jesse. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Prices vary between gyms because each site has different rents, facilities, staff and more, however we do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. Whilst there have not been concerns on shower temperatures flagged during the monthly temperature checks, this will be looked into and if you do have further concerns following this, we would ask that you let your gym manager know by approaching them in gym, or contacting via email, so they can look into the concern! It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Clean gym, good equipment and staff
Clean gyms and plenty of equipment for a good work out
18 December 2024
Reply from PureGym UK - Craigavon
Hi Daniel - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Good, but lack of AC kills it.
Gonna be honest, the lack of AC really makes me not want to work out here which is a shame. Especially from 9PM onwards its like a sauna and its just unbearable during the summer weather. It was fine during the winter months but the past few months just havent been it imo. hopefully something changes.
1 July 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi Owen, thank you for taking the time to leave us this review.
We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms.
These levels are based on size of the gym, and occupancy levels, and are regularly monitored.
All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes.
However, if you believe there may be an issue, please speak to a member of the gym team who will be able to assist further with this.
Thanks, PureGym
AVOID
Very small gym. No air con. Nothing to clean equipment. Dark & dingy
23 July 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi Aaron - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Sensory Overload too much Noise with different classes on
The sensory overload of gym background music at a high volume combined with a circuit training class at an even higher volume is ridiculous.
I mentioned same to the class instructor and she basically blanked me, as the Class had started. I felt fairly certain the music then went a decibel up again even though I mentioned the sensory overload.
NO consideration for individuals not wanting loud music (9am Sunday)or how they might feel, if loud music and different artists simultaneously is being pumped out at high volume .
Hence the one star review today.
27 July 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi Micheal. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We're sorry to hear you have some concerns with regards to the volume of the music in the gym.
In the gym, we must adhere to Health & Safety guidelines as specified by HSE, as to the appropriate volume at which we play our music and our members are taken into consideration at all times when choosing the appropriate volume.
We would like to apologise for any inconvenience caused by this. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this for you.
Thanks, PureGym
Overall fairly good gym
Overall fairly good gym, got majority of the equipment you need and not too busy usually besides usual peak times. However the one massive issue is the air con, it never seems to be on during unstaffed hours especially weekend nights and it's almost unbearable at times. I've been going since it opened and thats by far the main issue especially with the weather getting hotter during evenings.
21 June 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi Matty. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Super easy to use and pay
31 May 2025
Reply from PureGym UK - Craigavon
Hi Emma - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
The process was quick and easy to…
The process was quick and easy to follow. Simple instructions explained all the way through.
7 May 2025
Reply from PureGym UK - Craigavon
Hi Stephen -Thank you for your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
best service and gyms about no doubt
best service and gyms about no doubt
4 May 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi John - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear your positive comment! Thanks, PureGym
Excellent gym
Excellent gym
Clean and tidy
24hr
Machine are always in good and working condition
10 April 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Additional fees for previously similar free class
Weekend classes such as “Mind” seems to have now been replaced by “Yoga” which carries an additional fee of £4 for very much the same work out. “Mind” is available at other times however not suitable for those who are perhaps working full time or have child care needs. Can’t understand this change, other than it being extra revenue for them.
16 March 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi Kevin. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Any classes which include a fee are held by external instructors. This will be paid directly to them ahead of the class starting in club.
Any feedback regarding class changes please reach out to the Gym Manager direct. Thanks, PureGym
Disappointed to be discriminated…
Disappointed to be discriminated against for living in Northern Ireland- as free joinup code would not work for my closest gym
24 February 2025
Reply from PureGym UK - Craigavon
Hi Lynne. Thank you for taking the time to leave this review. We are very sorry your chosen home club Craigavon was not included as part of this latest offer this time: https://www.puregym.com/membership-terms-conditions/
We update the promotions available on our website regularly! These promotions are generated by our Marketing team based on a variety of reasons, so we can't confirm when the next promotion will be. Please keep an eye out online for more offers in the near future! Thanks, PureGym
Great value
Never too busy and always machines available. Staff always around if you need them and it’s very clean and tidy
4 February 2025
Unprompted review
Reply from PureGym UK - Craigavon
Hi Rachel! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
We are really happy to hear you enjoy using the gym! Thanks, PureGym
no windows no view
The location is terrible no windows on treadmills just a brick wall.
7 January 2025
Reply from PureGym UK - Craigavon
Hi Kieran - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to make building modifications to the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.
If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Reply from PureGym UK - Craigavon
Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Hope you continue to enjoy your time with us! Thanks, PureGym
I went with a friend as her buddy
I went with a friend as her buddy. The only thing putting me off at the minute is the registration fee as no other gyms asking for it so I am still undecided.
29 December 2024
Reply from PureGym UK - Craigavon
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement.
A joining fee would be applicable in these circumstances unless there is an active promotion available; which are regularly updated via our website.
We hope to welcome you back soon! Thanks, PureGym
Staff friendly and helpful
Staff friendly and helpful, good that can see how any people in gym on app.
Would like to see pilates classes added to program
23 December 2024
Reply from PureGym UK - Craigavon
Hi Amey – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Good gym but needs improvement
Overall the experience is good. I still feel the gym lacks equipments for doing legs and for performing back workouts. The air conditioner at the gym during the unstaffed hours is really chilling which in my opinion should be regulated properly. Gym needs to have more of short bars for doing bicep curls etc..
1 January 2025
Reply from PureGym UK - Craigavon
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Excellent variety of equipment. Staff are very helpful & informative. To improve on the variety of equipment etc I would suggest installing a sauna & cold bath
Excellent variety of equipment
19 December 2024
Reply from PureGym UK - Craigavon
Hi Mark. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Review
The gym is brilliant, new machines etc but it’s very cold comparing to the other gym I went before.
Is there any chance to turn the heating on during winter time ?
16 December 2024
Reply from PureGym UK - Craigavon
Hi Marlena. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
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