I wanted to take a moment to commend Anne Mette for her outstanding service. She has been incredibly helpful with my aquarium questions and problems, always addressing them with a professional and... See more
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See what reviewers are saying
The delivery is a bit slow, but the plants are beautiful! Also, after the plants are actually sent, the delivery is constantly update and very precise. Also, the delivery driver is very jolly and brin... See more
The worst shop I’ve been never go again, First I’ve been waiting about 30 minutes so an employee could help me with an aquarium and I had to give up and leave because I couldn’t find anyone with th... See more
Amazing and smiling staff, explaining everything with details and help a lot I am really happy to say that this is one of the best services that I have especially from the reptile department! Thank yo... See more
Company details
Information provided by various external sources
Oplevelsescenter med alt til havelivet, boligelivet og dyrelivet
Contact info
Lyshøjen 12, st. th., 8520, Lystrup, Denmark
- 88538853
- kundeservice@plantorama.dk
- www.plantorama.dk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy to make an order…
It was very easy to make an order online, and there was a sale on the product I wanted.
Excellent process
All the info is displayed quite nicely - and the option to book the plants you want to buy is very convinient
I buy from plantorama all the time
I buy from plantorama all the time, I love the products & shipping is on point. 10/10 would buy again
gotta love it
The worst shop I’ve been never go…
The worst shop I’ve been never go again,
First I’ve been waiting about 30 minutes so an employee could help me with an aquarium and I had to give up and leave because I couldn’t find anyone with the right knowledge about the aquariums and the fish they have.
Second the employees are not prepared to sell live animals they don’t know much about them.
Avoid at all costs
Avoid at all costs. I spent over 5 thousand krona at Plantorama Vejle and given the wrong instructions on tree maintenance. The majority of my trees died and absolutely no one from Plantorama followed up my multiple requests for help. I drove to the store and was told to try head office, who directed me back to the store. Multiple phone calls, emails, clearly no customer service process.
Shame on you Plantorama
Beautiful plants and precise delivery
The delivery is a bit slow, but the plants are beautiful! Also, after the plants are actually sent, the delivery is constantly update and very precise. Also, the delivery driver is very jolly and brings a good atmosphere 😊
Great service 5 stars
Very well delivered and on time.
Very well delivered and on time.
Just the prices are too high that I can't buy many things, please make it little affordable specially regular plants which are hardy and easy to keep for you
Fish sold sick, aquariums with bacteria and fish sick
I bought fish and populated the aquarium also bought from Plantorama, which was prepared for receiving the fish according to the instructions received from their employee. The fish started to behave strangely and die one by one. I noticed that they had white dots on their bodies and were starting to lose their tails. I searched on the internet and saw that it is about bacteria, that they are sick. I returned to the store to buy treatment. The very kind employee said from the first, when I showed him the sick fish, he said that the fish have a bacteria that affects them. After putting the necessary treatment in the basket, I walked in front of the aquariums. Maximum surprise, total disappointment for everything that happens in the store that has only been open for a few months and has aquariums full of this bacteria. Basically, I bought the infected fish and put them in a new, uninfested aquarium. I, as a customer, am left with the financial damage, because from another answer given by Plantorama to another review related to fish, they state that they cannot guarantee how long a fish lives. They definitely guarantee that they sell you fish that are already sick! Stealing from customers' wallets.
Shame on such practice!

Reply from Plantorama
A good experience
I wanted to take a moment to commend Anne Mette for her outstanding service. She has been incredibly helpful with my aquarium questions and problems, always addressing them with a professional and cheerful attitude. Her knowledge and friendly demeanor truly made a difference in my experience at Plantorama. You have a remarkable team member in Anne Mette.
Sincerely,
Amin
Click and Collect var en positiv…
Click and Collect var en positiv oplevelse hos centeret i Vallensbæk, og centeret var for haveplanter en positiv overraskelse.
They have moss plant support!
The shop is huge and the workers are nice! I think you can find everything you may need for your plants. My main reason to come here was to get a moss plant support for my monstera. :)
I used Klik & Hent, which was easy, fast and smooth. At the pickup, you enter your order number and they bring your stuff immediately.
Always great service and friendly and…
Always great service and friendly and helpful.
Meget Meget Godt
God betjening
Nemt, og god service. Ekspedienten var ny i job, men var så sød, og god til at informere.
They have good service and always…
They have good service and always helpful.
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