As a longtime customer, I was again happy with the quality of the products received. However, I am not happy with the new packaging. In the past, orders were received in an insulated container, pac... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We get the prime tenderloins, it’s very expensive but you can cut a 2” filet with a fork. The delivery is alway well packed never had an issue been a customer for years. If prices weren’t so high I wo... See more
Company replied
Omaha Steaks product quality is always excellent, which is critical considering today's supermarket prices. There is never any waste or gristle. The delivery was perfect...we were especially impressed... See more
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The first thing that was awesome about our purchase from Omaha Steaks was it was very affordable, and arrived quickly after we ordered in a well packaged container that kept everything frozen. We orde... See more
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Company details
Written by the company
Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.
Unconditional Guarantee
100% Guarantee Always
Here at Omaha Steaks, we stand behind our products...
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-800-228-9872.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.
Contact info
10909 John Galt Blvd, NE, Omaha, United States
- 800-960-8400
- custserv@omahasteaks.com
- www.omahasteaks.com
4.3
Excellent
6K reviews
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EVERYTHING!
What went wrong? The entire website has changed and I can no longer log into my account I've had for TWENTY years or more! The Captcha pictures (to prove I'm not a robot) DON'T WORK! I have clicked on them dozens of times over and over and the stupid system just keeps providing me with more pictures in a NEVER ENDING cycle of frustration! Also, like most silly Captcha pictures, many are way too small to see what's even pictured! I am working on Windows 11 (Desktop and also latest genertion IPad) and have tried logging in on several different browsers. The Captcha system is something OS ought to ditch. It doesn't work. The ENDLESS cycle of Captcha pictures and the worthless "Chat" feature (more AI) is just that, worthless. I don't have time to call and go through waiting on hold, ordering that way, etc.. Also read here that you no longer ship in the insulated coolers and many reviewers stated their orders were thawed when they received them in corrugated boxes. I'm done with Omaha Steaks. End of story.
17 July 2026
Unprompted review
Reply from Omaha Steaks
We sincerely apologize for the difficulties you are experiencing with our website. Your satisfaction is very important to us, and we want to ensure that any issues you are facing are resolved as quickly as possible. Please reach out to us at Socialcare@omahasteaks.com and we will be happy to assist you further and work towards a solution. Thank you for bringing this to our attention.
Dont waste your money
Toughest steak I ever ate horrible. The "Strip" steaks couldn't bite through... Taste terrible, ruined the 4th as far as barbecue was concerned. Embarrassing. Never again. They should have 0 stars..
4 July 2026
Unprompted review
Reply from Omaha Steaks
We sincerely apologize that the steaks did not meet your expectations. Your satisfaction is very important to us, and we want to make this right. Please reach out to us at Socialcare@omahasteaks.com so we can work with you to resolve the issue. Thank you for bringing this to our attention, and we look forward to assisting you.
A great company that stands behind…
A great company that stands behind their products and reputation. Extremely happy with our purchases. The many offerings also make great gifts.
12 January 2026
Reply from Omaha Steaks
Thank you so much for the 5 Star Rating! We are grateful for your support and appreciate you taking the time to share your positive experience with us!
I won't order again.
I ordered from Omaha Steaks from one of there ads on Facebook, it was not a scam because I got my order. In the ad it said that if you spend $99 or more you will get 16 smash burgers free. I got my order and everything was there except the smash burgers. (8 came with the deal) I have contacted them and they asked me to send them a pic of the ad but the ad is no longer on FB. I wonder how many other people fell for this like I did?
15 July 2026
Unprompted review
Reply from Omaha Steaks
We're sorry to hear about your experience. We understand how disappointing it is when an order doesn't arrive as expected. Please email us at socialcare@omahasteaks.com with "Trustpilot" in the subject line so we can review your order and make this right.
Reply from Omaha Steaks
Thank you for sharing your concerns about MSG in our hot dogs. We understand how important ingredients are to our customers, and we truly appreciate your feedback. We’ll make sure to pass your comments along to our product team for review.
Reply from Omaha Steaks
Thank you for the 5 stars! We're so happy to hear you enjoyed both the quality and the value. Thanks for choosing Omaha Steaks!
For years I bought the sole stuffed…
For years I bought the sole stuffed with seafood, this last order I received was awful, no seafood in the stuffing , the fish tasted terrible same for the potatoes, taste was awful, they must of changed their recipes or just don’t care anymore , will never order from them again
27 May 2026
Unprompted review
Reply from Omaha Steaks
We’re so sorry to hear that your Seafood Stuffed Sole didn’t meet the quality you’ve come to expect from us. We understand how disappointing it is when a longtime favorite isn’t as delicious as it should be. Thank you so much for your loyalty. We’d love the chance to make this right for you. Please email our Customer Care team at socialcare@omahasteaks.com with your order information and include "Trustpilot" in the subject line.
Great variety and taste.
9 March 2026
Reply from Omaha Steaks
Thank you for sharing this positive feedback!
Reply from Omaha Steaks
Thank you for sharing this positive feedback!
bacon wrapped filet mignon with fat
Ordered bacon wrapped filet mignon, disappointed to have fat in the middle of our pieces. This is the 2nd time it happened to us.
3 July 2026
Unprompted review
Reply from Omaha Steaks
We're so sorry to hear this has happened more than once. That isn't the experience we want for you. Please provide your address, zip code and phone number so we can look into this for you.
Affordable and delicious!
The first thing that was awesome about our purchase from Omaha Steaks was it was very affordable, and arrived quickly after we ordered in a well packaged container that kept everything frozen. We ordered the steaks, hotdogs, hamburgers, apple tartlets, and potatoes. Everything is absolutely delicious!
17 January 2026
Reply from Omaha Steaks
Thank you for the fantastic feedback! We’re delighted to hear your order arrived in great condition and that you’re enjoying such a variety of our products. We appreciate your kind words and your support!
Tasty meats
I order frequently from Omaha steaks and have always been a satisfied customer. It has even become gifts to my children on occasions because I feel they are getting a quality product, which also helps with groceries. I place their steaks and hamburgers up against any. I highly recommend them for your meat needs.
14 March 2026
Reply from Omaha Steaks
Thank you for being such a loyal customer! We're honored to be your choice for both your own table and as gifts for your family. We appreciate your kind words and your confidence in the quality we strive to deliver. Thank you!
Metrics and Money Over Customer Service and Support
I cannot vouch for the quality of their products because I never received my order. And while I know that losing one order is not the fault of Omaha Steaks, terrible customer support is their fault. I am sick and tired of companies like Omaha Steaks whose automation and 3rd party customer support try everything they can to keep their metrics and your money without delivering what you ordered.
22 June 2026
Unprompted review
Reply from Omaha Steaks
We apologize for any inconvenience you may have experienced with your order. Your guaranteed satisfaction is our number one priority, and we want to make things right. Please send us an email at socialcare@omahasteaks.com with your contact information and order number, and be sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
The steaks are great have tried three…
The steaks are great have tried three of your dinners Lasagna Chicken and Dumplings and Shepherds Pie the dinners are terrible can’t stand them for the lack of taste and poor ingredients I have the pit roast left to try but almost afraid to try it with the outcome of the other meals
21 June 2026
Unprompted review
Reply from Omaha Steaks
We're sorry to hear that you've had a bad experience. Your guaranteed satisfaction is our #1 priority. Please send us an email at socialcare@omahasteaks.com with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
Great product however they were out of…
Great product however they were out of lobster so replaced with chicken which didn’t seem equivalent.
14 March 2026
Reply from Omaha Steaks
We're glad to hear you enjoyed the product, but we're sorry to hear that you received chicken instead of the lobster. We understand how disappointing that must have been.
Please email our Customer Care team at socialcare@omahasteaks.com with your order information and include "Trustpilot" in the subject line. We would appreciate the opportunity to review your experience and make this right.
Reply from Omaha Steaks
We truly appreciate your wonderful feedback. It is fantastic to hear that you are enjoying both your purchase and the quality of the product. We love knowing it made such a great impression!
Me and my family were introduced to…
Me and my family were introduced to Omaha steaks a little while ago and ever since then we used them. The meat is always fresh and has great quality and i totally would recommend them to anybody because of the business that they get out of us !
12 June 2026
Unprompted review
Reply from Omaha Steaks
Your fantastic feedback has truly made our day and motivates us to continue delivering exceptional products and service!
Sent a wonderful gift...
Sent a gift box of sockeye salmon filets to my cousin; she loves salmon! She was very excited to receive this and is keeping them for herself, one at a time so she can savor. She gave the burgers (!) to her daughter's family as she doesn't eat beef and they have a teenaged son. One order made everyone VERY HAPPY. Thank you.
20 May 2026
Unprompted review
Reply from Omaha Steaks
We love hearing stories like this! We're so glad your cousin enjoyed the sockeye salmon and that the burgers could be shared with her family as well. It sounds like your gift brought smiles all around. Thank you for choosing Omaha Steaks.
Reply from Omaha Steaks
Thank you for sharing your wonderful feedback with us!
Pork chops are no bargain
Pork chops are no bargain, cooked perfectly and they where dry and no difference taste than 1.99$ chop.hamburgers looked like saw dust and tasted know different than my butcher’s hamburg. COD was very good.didn’t try steaks yet I hope they are better than chops and hamburgers. To me the prices are way over priced!
13 June 2026
Unprompted review
Reply from Omaha Steaks
We’re so sorry to hear that the pork chops and burgers didn’t meet your expectations. Please email our Customer Care team at socialcare@omahasteaks.com with your order information and include "Trustpilot" in the subject line so we can assist you further.
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