Omaha Steaks Reviews 

I am glad the payment was refused. I wish to place my order when I want the product.

The bacon wrapped steaks were horrible! Bacon was green which made the steaks taste rotten…never again for the inflated prices I paid.

I love the steaks usually I get the preserved fillets minion. Very tender and tasty.

Placed a food order and a wine order that shipped separately. Food order was received, but wine order of $372.36 was never received. Original delivery date was scheduled for 9/28. Still on 10/2 no tracking number has been received after many correspondences and reaching out to customer service. Twitter support and email support have stopped responding to inquiries about it. Spoke with a supervisor on the evening of 9/28 who said he was going to refund the order since it was not arriving. There is no information about that in the system as of speaking with a customer service agent on the morning of 10/2. Also was told by live chat agent yesterday that she would be reordering the wine and I would receive a confirmation email and tracking number with new shipment within 24 hours. That also has not occurred.

I have ordered from omaha steaks twice and both orders have been problematic and stressful. I didnt do a review the first time because I wanted to give them a chance but by the second order I am now giving them the rating they deserve. First order they promised overnight delivery and took more than a week to get me my order. Second order deemed undeliverable due to broken packaging on the day it was meant to be delivered. Both times they have been unhelpful and unsupportive. I would not recommend them at all you will only be left frustrated and stressed.

We frequently order from Omaha to stock our freezer with meat, the quality of the meats are always good and we really love their steak seasoning. They also send out mailers with good bundle deals we use. The only negatives are that sometimes the meats are a little small, typically the chicken breasts, and their website really needs some work and can be tricky to use at times.

I ordered the Ultra-Premium Lean Ground at $20/lb. I made meatloaf and there was a bunch of water in the pan when it was done. Then made burgers on trager smoker. Water pooled on top of the burgers and tasted bland. Called customer support. No refund, no store credit, no exchange for something else, they would only send me more burger. Their excuse: I purchased with a gift card. Worst unconditional guarantee I've ever heard of.

Everything I have order has been Great, will continue to order and try different items. The Delivery is excellent, love the smash burgers

We have always enjoyed the quality products from Omaha Steaks, arrives frozen and on time, prices are comparable, would recommend

UPDATE: no reply from company

When they send you the brochure, everything looks great. You actually get the box and legitimately my filet mignon with bacon weighs 2 oz. I want my money back. They save money back guarantee. I'm trying to get a hold of them but I can't. I'm very very disappointed since I spent $150 on this

I've been an on and off customer for some time. My recent order of burgers was quite an eye opener. dropping the burgers on the grill the meat expanded and when pressed down the paties squirted a large quantity of liquid across the grill. I will never buy Omaha stek products again.

Omaha Nebraska is the only place I buy my Faro Salmon. It is individually packed, clean piece of fish, always arrives when they say, and they package the fish well with ice packs and all. I would highly recommend everything - I love their burgers too. When I eat steaks I only get theirs. Trust the company!

Good vaule. Great buy

I'll start by saying that I have been in restaurant management for nearly 20 years now. I have ran everything from fast food, to bars on the beach, to fine dining. So you just have to trust me when I say that I know how to cook a steak. I pride myself on being able to take a cheap ribeye from Walmart and making it taste better than anything you've ever had at an Outback or Logan's.

With that, I feel nothing but disappointment for my first Omaha steak. I was gifted a sample pack from someone who swears it's the "best they've ever had".

So far out of this I've had the franks, which are just really thick basic hotdogs with no flavor. The cheese cake and apple tarts, both of which aren't anything special. You can get the exact same things from any grocery store frozen food section. And tonight I had the fillet's. Which as I said above are just disappointing. They're not a great cut of meat, and very little natural flavor to them.

For the price they charge for all this, it is absolutely not worth it at all.

9/13/2026: I've been a customer for years but no more! I recently placed my usually 5 or more items order, chose a delivery date, provided my payment information and waited, and waited, and waited. My order never came on the date chosen. When I looked at the tracking of my order - it stated In Progress and never changed. I finally called their customer service, and I received the brilliant response that my order was indeed In Progress with absolutely no other information as to why, when it would be delivered, etc. I was put on hold (again and again) so the Omaha customer service person could ask her supervisor WHY? The reply was no new information, direction or solution. I requested to speak to the supervisor (another lengthy hold) who had the power to tell me the order was In Progress because it was a "big order" (the order had 5 items and smaller than many of my previous orders). She happily told me she could cancel the order if I preferred!!!! Unbelievable - this company has gone waaayyyyy downhill and I won't be ordering from them again ever. Very pleasant customer service people - but absolutely no service to the customer or helpful in any way that left me feeling like I can trust this company.

Great b products and service.

I have been buying their Steakhouse air cooled chicken breasts for years. They are the most tasty and tender piece of chicken I have ever had, a little higher priced but well worth it. But now they show up as Out of Stock and no one can tell me when they will be back. Their customer service knows nothing. Very disappointed in the company's ability to keep their steady customers informed.