Olshan Foundation Repair Reviews 

2,708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, making interactions pleasant and informative. Many consumers highlight the excellent service provided, noting the efficiency, thoroughness, and effective problem resolution in their projects, often completed on time. Customer service is frequently commended for being responsive, helpful, and ensuring people feel understood, with representatives taking time to explain details and address concerns. However, some people mentioned difficulties with follow-up communication, reporting unreturned calls or delays in getting issues addressed. A few other people also felt that the quality of repairs was unsatisfactory, describing partial or failing solutions and feeling misled by initial assessments.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, praising representatives for being easy to talk to,... See more

Response time

Consumers find response times to be ambiguous, with many praising promptness and efficiency. Reviewers... See more

Quality

Users describe ambiguous interactions with quality, with some customers expressing extreme satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Olshan crew did a great job repairing our foundation. They were very careful with our landscaping, finished in one day, and now we can actually close doors in our house, amazing! Would definitely r... See more

Rated 5 out of 5 stars

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technic... See more

Rated 5 out of 5 stars

We have a problem with sinking floors in the kitchen. Not knowing what to expect, we called three different companies to evaluate our problem and offer a solution. Olshan was the third and final est... See more

Rated 5 out of 5 stars

Dan Steele with Olshan Dallas did an assessment of our house foundation and found that no repair was needed. He noted that cracks on walls and sticking doors were building up over time due to the clay... See more


Company details

  1. Construction Company

About Olshan Foundation Repair

Information provided by various external sources

Olshan Foundation Solutions - 85 Years of Service

Written by the company

Olshan offers free, no-obligation Structural Assessments
Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility. Because at Olshan, we believe that every family deserves a strong foundation. Some companies measure their experience in years. We measure ours by generations. Through great people, pride in our work and plain ol’ American know–how. Since 1933, our reputation for integrity, honesty, quality craftsmanship and setting the standards in home structural repair services has always been our legacy. It has also won us the endorsement of legendary, Hall of Fame Pitcher, Nolan Ryan.

We Stand by Our Work

Services backed by available warranty plans.

Services backed by available warranty plans.
Ask your Certified Structural Technician for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,708)

252 reviews in the last 12 months

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Rated 5 out of 5 stars

This review is for Jamane Williams

This review is for Jamane Williams, he is a very polite young man who was very knowledgeable of his job. He explained in detail about the problem I was having and a solution to fix it. Thanks for sending him to my home and he is welcome anytime, I can not say enough about his professional ability. Thanks Glinda Brinkley from McComb, Ms

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Workers were hard workers and competent.

Workers were on time, completed the work requested to our total satisfaction. Noe -the supervisor along with Harol Melendez, Michel Mtz, Devon Sander and Jonathon Sanchez all did a great job. Hard workers, friendly and courteous. Our problem was solved and communication through out the process was excellent. We would recommend this team.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Nick was great in discussing my ideas

Nick was great in discussing my ideas. He rightfully rejected ideas that would not work, but was very willing to allow me to weigh in on what needed to be done.

When the crew arrived to put the plan into action, everything went very well. Angel Aquila and his son of the same name were both great. As were Horlan Hernandez and Juan Sauceda. All the crew worked hard to knock out the job quickly and correctly. They did not rush anything, but didn't waste time. In the end, I was completely satisfied with the job they did.

To try and save money, I only signed up for doing a single side of my shop building ..... and am now (just a few days later) thinking of doing the other side. There's no doubt that I'll want to deal with the same people next time around.

9 July 2026
Rated 2 out of 5 stars

Buyer be aware....

1st the project was not completed per what I was told during initial visit.
2nd the "100ft" of rock was not 100ft worth of rock
3rd when they installed the sump pump it was never even turned on or connected to power
4th manager was suppose to call me its been days and have not heard from anyone.
Disappointing, paid nearly 11K and they couldn't even send out a crew who had at least one person who could communicate.

6 July 2026
Olshan Foundation Repair logo

Reply from Olshan Foundation Repair

Hi Marie,

We sincerely apologize for the frustrations you experienced during your recent project, and we appreciate you taking our manager's phone call recently so we could discuss these issues.

You have every right to be upset that the sump pump was not plugged in before our initial crew left. We moved the pump to a lower spot to optimize its performance, but failing to connect it to power before leaving was an oversight on our part. We are glad we were able to return to your home to get everything properly hooked up and running. We also sincerely apologize for the communication barrier you experienced with our installation crew.

Regarding the footage installed, we want to reassure you that you received exactly what you paid for. During our follow-up visit, we walked the site and physically measured the installed footage alongside your husband, who was able to confirm that the full contracted footage was successfully completed.

We understand you had to go during our last phone call, but please know our door is always open if you need any further assistance with your system.

Rated 5 out of 5 stars

Casements/Drainage Pipes Installation

Gabriel, supervisor, and Gerardo, Erazo, Trujillo, Cordero, and Bautista arrived on time. Each were hard working and extremely careful when digging to place casements and drainage pipes to avoid damaging the underground sprinkler system. Very happy that repairs to the sprinkler system were not necessary. The job looked exactly as the estimate blueprint. At the end of the job, Gabriel explained what had been done and ensured the job site was clean. Strongly recommend Olshan’s.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was great from the…

The whole experience was great from the estimate to the clean up the guys showed on time got right to work. They even worked in the rain. When the finished they cleaned everything up. Which was a big job because all the dirt was mud.
Thank you Olshan team

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Caring and knowledgeable

I recently had foundation repair done, and the whole experience was much better than I expected. Angelo, the Crew Chief, and Martin, the Supervisor, were great to work with. They were easy to talk to, explained everything clearly, and took the time to answer all of my questions without making me feel rushed. Even James, in sales, answered questions and submitted paperwork while on vacation. Above and beyond effort!

The crew—Eduardo, Jose, Walter, Chuy, Carlos, and Zeke—worked hard from start to finish. They were careful around my landscaping, filled in all of the holes neatly, and even took extra care patching the concrete on my porch so it looked as smooth and level as possible.

This team takes pride in what they do. Everyone was professional, respectful, and paid attention to the little details. I'm very happy with the results and would definitely recommend them to anyone needing foundation repair.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, Professional, and Helpful

Chris with Olshan came out to evaluate the standing water issues on our property and was incredibly helpful. He took the time to thoroughly assess the situation, explain what was causing the problem, and walk us through several possible solutions. I really appreciated that he was honest, knowledgeable, and never tried to pressure us into anything.

He was professional, patient, and answered all of our questions, making sure we understood the pros and cons of each option. It’s refreshing to work with someone who genuinely wants to help. I highly recommend Chris and Olshan if you’re looking for an honest assessment and expert advice.

25 June 2026
Rated 1 out of 5 stars

Exploitation of illegals

Only hire illegal immigrants at your 6003 Arlington ave location in raytown. Lack off ppe for employees. Cody and company at your raytown location are going to get you in trouble with the federal government if you do not distance your company from their branch. Total scumbags there.

29 June 2025
Unprompted review
Rated 1 out of 5 stars

Ol-scam

Ol-scam! Horrible experience. My house has more cracks now than before. Will not call you back. Once they get their money you have no chance of getting anything corrected!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Stand by their product!

So this is not to alarm you but they have been out twice to reset an error code on my crawlspace dehumidifier. These things happen. It is within the warranty period and they make you a priority when something doesn't work. They stand by YOU. Clayton and Michael we a great team to come out. Michael was at my house the previous time and he had a hunch he might be back. His "boots on the ground"experience was reassuring. Clayton was new to the team and he was a down to earth communicator.
Impressed by Knowledge and people skills.

24 June 2026
Unprompted review

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