Bag arrived, just right for my camera , lenses and the front bit for spare battery and cards. Has a separate top pouch where I can put my waterproof jacket ( rolled up) phone, glasses and other bits a... See more
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LCE have always been my favourite camera outlet, my son and myself have used the company for over 18 years. Superb knowledgeable and professional friendly staff. Thank you 😊
Good fast response to questions, honest clear answers, have been using LCE for years now and find them to be great value as well as great products The lens I bought matches the condition advertis... See more
My request was dealt with promptly, the website and payment process worked smoothly and I got exactly what I asked delivered slightly early, all at a competitive price.
Company details
Written by the company
Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.
Contact info
16 Widemarsh Street, HR4 9EW, Hereford, United Kingdom
- 01432272655
4.8
Excellent
454 reviews
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Replied to 93% of negative reviews
Typically replies within 2 weeks
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Bag arrived quickly
Bag arrived, just right for my camera , lenses and the front bit for spare battery and cards. Has a separate top pouch where I can put my waterproof jacket ( rolled up) phone, glasses and other bits and bobs. Now don’t need two separate bags. Thanks LCE .
22 May 2026
DPD failed delivery on the first…
DPD failed delivery on the first attempt then blaming us for not being in which was false. Then their drop off of the parcel, on the 2nd attempt, at the front gate without attaining a signature.
19 May 2026
Reply from London Camera Exchange - Hereford
Dear Mr Edwards,
Thank you for your feedback. We are very sorry for the inconvenience caused by the failed delivery, which is unfortunately one of the less controllable aspects of online fulfilment.
Over the years, we have worked with a number of courier companies and have found our current main partner, DPD, to be the most reliable overall. However, we do have alternative delivery options available.
We understand that Neil from our Hereford branch has been actively chasing the delivery and keeping you informed throughout, and we hope that the service provided would merit a review of more than two stars for LCE .
Kind regards,
Your LCE Team
The service and product along with the…
The service and product along with the delivery are excellent
11 May 2026
Excellent service, competitive price
My request was dealt with promptly, the website and payment process worked smoothly and I got exactly what I asked delivered slightly early, all at a competitive price.
11 May 2026
Very restricted delivery for the items…
Very restricted delivery for the items concerned - Mon-Fri only with no safe place & no deliver to neighbours. For working people have to take leave to be home for delivery. To add to poor experience the item had a price ticket for less than the price charged.
14 May 2026
Reply from London Camera Exchange - Hereford
Hi Alison,
Thank you for your review, I am very sorry about the incorrect price ticket.
Unfortunately, due to the high values of some of our products we are unable to use the 'leave safe' or 'with a neighbour' feature with DPD. For lower value products we use Royal Mail, however because they do not accept batteries, we had to use DPD on this occasion.
We are able to delay posting to a more suitable day at the customer's request before the order is allocated, so it is worth making contact once you have placed an order.
I am sorry that we fell short of expectation on this occasion, if you have any questions, please reach out to us at sales@LCEgroup.co.uk.
All the best
The LCE Team.
Service with a smile.
LCE have always been my favourite camera outlet, my son and myself have used the company for over 18 years. Superb knowledgeable and professional friendly staff. Thank you 😊
13 May 2026
An excellent camera at an excellent…
An excellent camera at an excellent price, Delivery was quick too, with minimum fuss.
27 April 2026
Poor Customer Care coupled with…
Poor Customer Care coupled with significant issues with DPD their couriers. Will never purchases goods from a supplier that use this courier again.
25 April 2026
Reply from London Camera Exchange - Hereford
Hi,
Thank you for your review.
Due to the high value of some of our products, the 'leave safe' feature has been removed from all DPD consignments, this way the recipient must be at home to receive the goods when delivered. I have checked the delivery logs and it appears that the 1 hour time slot for delivery was correctly communicated in the morning of both delivery attempts. Our default courier is always DPD however, we are able to use Royal Mail for certain items if preferred.
Thank you again for your review.
Best regards
The LCE Team
speed of organisation and delivery.
20 April 2026
SIMPLE & FAST
The entire purchasing process could not have been simpler. A few clicks on my computer and it arrived a couple of days later at my doorstep.
15 April 2026
Great lens, great price
Good fast response to questions, honest clear answers, have been using LCE for years now and find them to be great value as well as great products
The lens I bought matches the condition advertised perhaps a little better
Couldn't be happier with both performance and appearance.
Many thanks
8 April 2026
Ronseal
whatever it is doing it works please don't change anything. It ain't broke don't fix it
31 March 2026
Ordered one day, delivered the next
Ordered one day, camera arrived less than 24 hours later! Very efficient service
31 March 2026
This time, not 100%
I have bought from LCE on several occasions, but was slightly disappointed on this occasion. Purchased online, over the weekend, with 24 hours delivery. It arrived on the Wednesday. I sent a note on the Tuesday @15:18 (during working hours) and got a reply on the Wednesday, believe it was the Hereford Branch that fulfilled the order, to say it missed the local connection…what ever that is.
30 March 2026
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