Kaplan International Languages Reviews 

3,835
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and engaging teachers who create a supportive, welcoming environment for learning English successfully. Reviewers also highlight the wonderful school locations and the fantastic opportunity to meet diverse people from all around the world. However, some reviewers were not happy with the service provided, mentioning specific problems regarding administrative support and assistance. A few consumers also pointed out that they expected more speaking practice during classes to better develop their language skills. Some people felt that certain practical aspects could be improved to ensure a smoother overall journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that teachers and support teams are exceptionally... See more

User experience

People report positive experiences with user experience, highlighting how classes are fun and engaging with... See more

Location

Users describe positive interactions with location, highlighting fantastic settings in city centres close to... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and severe criticism. While... See more

Customer service

Consumers find customer service to be positive, highlighting that the student support team is incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience at Kaplan, Dublin, was absolutely amazing. The location is just perfect, in Temple Bar; you have everything you need at few minutes. The building is really cool and welcoming, and all... See more

Rated 5 out of 5 stars

My experience was amazing! The school is in a great location, close to most of Liverpool’s main tourist attractions. The team is fantastic, especially teacher Katie — she’s the best teacher I’ve ever... See more

Rated 5 out of 5 stars

From my experience, Kaplan is the best place when it comes to learn English. The teachers are very competent and patient with your learning process, they will motivate and encourage you to talk every... See more

Rated 5 out of 5 stars

It has been a pleasure attending Kaplan Liverpool. Sadly my journey has ended, but I know that in Liverpool I left a lot of myself and earned much from other people. The school is great the professo... See more


Company details

  1. Language Course Provider
  2. Educational Institution
  3. English Language School
  4. Language School

Written by the company

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

Guaranteed Progress with Intensive English Courses

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Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

Find Out More About Guaranteed Progress at Kaplan!

Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(3,835)

337 reviews in the last 12 months

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Rated 5 out of 5 stars

Kaplan Dublin

My experience at Kaplan, Dublin, was absolutely amazing. The location is just perfect, in Temple Bar; you have everything you need at few minutes.
The building is really cool and welcoming, and all the staff is lovely. They are always ready to help, with everything, just as the teachers.
I loved everything, choose Dublin for a stunning experience

8 August 2026
Unprompted review
Rated 5 out of 5 stars

One of the best experiences of my life

One of the best experiences of my life! If it were up to me, I would have stayed much longer than a month and a half. The teachers are truly exceptional in every sense of the word. A special thanks to Marta, the school director, and Eleni, the Student Services Manager—they were always so friendly and constantly encouraged us to practice our English by chatting with them during breaks. The reception team and the entire staff of Kaplan Liverpool are simply amazing. Highly recommended

13 August 2026
Unprompted review
Rated 3 out of 5 stars

My month at Kaplan Vancouver

Unfortunately disappointed BUT not only.

During the test I was designed as C2, but once I arrived at the school ? No C2 class, only C1 because apparently not enough people of that level to form a class. I was put at some point in morning class with another teacher and I didn’t appreciate the change of teacher and way of learning for my last week. A bit sad conclusion.

The localisation is fine, in city center close to everything which is nice. A lot of foreigners which is great to exchange and communicate a lot. I met a lot of people from all around the world, and I’m glad I did it it was amazing.

The staff is an amazing, patient funny and easy to talk with. I felt comfortable with them.

This aspect of my time in class does not reflect the entire month I’ve spent here but this is a non negligible aspect of it.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Bournemouth Kaplan

Being at Bournemouth Kaplan academy was a wonderful experience, great teachers and a lot of social activities where provided. I recommend to come here and try it

3 August 2026
Unprompted review
Rated 2 out of 5 stars

I had a great experience

This Review is for Kaplan Vancouver. If you can choose between cities, definetly go to Kaplan Toronto. At Kaplan Vancouver me and my girlfriend faced a lot of ignorance of the staff there. While being nice, they didnt manage to create a class for only c2 level. The classes were mixed leven which therefore kept us from leaning a lot. The teachers are great but when teaching students from different levels at the same time, challenging them is basically impossible.

20 August 2026
Unprompted review
Kaplan International Languages logo

Reply from Kaplan International Languages

Thank you, Fynn, for taking the time to share your feedback. We’re glad to hear that you found our teachers to be great, although we’re sorry that the class structure in Vancouver did not meet your expectations.

We understand your comparison with your previous experience in Toronto. In Vancouver, our C2 student numbers were not sufficient to run a dedicated C2-only class, so C1/C2 classes are combined. We appreciate that this can be frustrating, particularly when you are looking for a consistently C2-level learning environment.

Our academic team was aware of your concerns and did try to accommodate you where possible, including pairing you with higher-level students. While we were unable to create a separate C2 class, we wanted to make sure you had opportunities to work at an appropriate level within the existing class structure.

We’re sorry that this ultimately affected your learning experience, and we appreciate you sharing your feedback. We will take your comments into consideration as we continue to improve the experience for students at different levels.

Regards,
- The Kaplan Team

Rated 5 out of 5 stars

Kaplan Westwood Los Angeles is not just…

Kaplan Westwood Los Angeles is not just an English school: it is a real community.

It is completely normal to feel nervous before leaving, especially if it is your first experience abroad on your own. But my advice is not to let fear stop you. Once you arrive, you realize there was nothing to be afraid of and, in the end, the real problem is that you will not want to leave.

I originally booked ten weeks, which might already sound like a long time to some people. However, it was not enough for me, so I decided to extend my experience and stay for a total of four months. Now that the end is getting closer, I wish I could stay even longer, just like many other people I met who even ended up staying for a whole year.

If you have the opportunity, I would definitely recommend doing this experience for a longer period of time rather than just a couple of weeks. Staying longer gives you the chance to really become part of the community, build stronger friendships and see a real improvement in your English. If possible, I would also recommend experiencing different periods of the year. Summer is definitely busier and full of energy, but I personally think that the months from September to May or June can be even better for studying. The school is less crowded, the classes are generally smaller and you have the opportunity to receive more attention and support from the teachers and staff.

At Kaplan Westwood Los Angeles, the staff are always there for you and ready to listen and help whenever you have a problem. The teachers help you improve your English in a fun and engaging way. There are many speaking activities during the lessons, which not only allow you to practise your English but also help you get to know your classmates and make new friends.

The most important advice I can give is: “Don’t be shy!”. You will hear this all the time at school, but it really does make a difference. Join conversations, ask people to go out and do not be afraid to suggest doing something together.

One of the things I loved most about Kaplan Westwood Los Angeles, besides the relationship I built with the teachers and the whole staff, was meeting people from all over the world and learning about cultures completely different from my own. I arrived at a time when there were not many Italian students and, honestly, I think that was lucky for me because it encouraged me to speak English every day.

I had the chance to build genuine and real friendships with French, German, Japanese, Korean and Taiwanese students, people I probably would never have met without this experience.

At the beginning, I found it difficult to have long conversations because I was afraid of making mistakes or embarrassing myself. But then I understood something very simple: we are all here to learn. Nobody will make fun of you if you make a mistake. If you meet someone whose English is better than yours, they will probably be happy to help and correct you.

So, don’t be shy, don’t be scared and get ready to start this amazing adventure. It could become one of the best experiences of your life and, just like me, you might reach the end wishing you did not have to go home yet.

19 August 2026
Unprompted review

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