The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... See more
Company replied
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Review summary
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Nikon Travelite binoculars. Wanted for an outing the weekend - so expected tall order to order on Friday and get by Sunday. Jessops' price was lowest and website said if ordered by 4pm on Friday I c... See more
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Great experience at Jessops today, and very kind help from Sony representative. It's nice to know that I can still walk into a shop and find what I want, and with a nice personal service. Much appreci... See more
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I found an old camera at home, and it still had the film in it. I popped into the Meadowhall store where Charlie kindly removed the film and sent it off for it to be developed. He was professional, fr... See more
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Company details
About Jessops
Written by the company
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContact info
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, United Kingdom
- cs@jessops.com
- www.jessops.com
4.5
Excellent
15K reviews
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My order was delivered promptly and the…
My order was delivered promptly and the product was exactly what I expected
5 August 2026
Great visit
Friendly, knowledgeable staff. Very helpful with no pressure to buy at any time.
4 August 2026
Speedy delivery, excellent service. Grateful to receive. Thank you.
Speedy delivery. So grateful to receive solar eclipse glasses. Thank you to all involved. I would absolutely recommend Jessops online.
3 August 2026
Quality products and good delivery.
9 August 2026
Extremely helpful and friendly staff…
Extremely helpful and friendly staff member who did an excellent job with the sensor cleaning.
Highly recommended.
2 August 2026
Dreadful dreadful dreadful customer…
Dreadful dreadful dreadful customer service. Wont buy from here again. i thought i woukd support a shop as the high street is dying, but im afraid ill be back to online shopping after that experience
8 August 2026
Unprompted review
Arrived promptly and item as described.
9 August 2026
Swift delivery
8 August 2026
Solar Eclipse viewing Glasses - Great
We ordered solar eclipse viewing glasses. They arrived in plenty of time and are fully ISO compliant and were provided with a very detailed and helpful user guide.
8 August 2026
THROUGH A SET OF GLASSES DARKLY
Description could have been better in terms of construction of glasses and the notification of delivery in terms of leaving Jessops was not as good as most other suppliers. And why a package the size of two combs should need delivery in a box that wouldn't go through a letter box?
7 August 2026
Good packaging and produce delivered as…
Good packaging and produce delivered as promised.
Good service all round.
7 August 2026
It was fine.
8 August 2026
Efficient process from placing order to…
Efficient process from placing order to delivery. DPD courier pleasant and organised.
Continues the good reputation from a reputable company.
8 August 2026
Prompt delivery and product was perfect
22 May 2026
May use AI-assist with repliesRead more
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Jessops are great, but DPD are destroying their business
Jessops are great, but dpd are failing every delivery, I have caught them out on lies about failed deliveries via our cctv, even the depot manager said the driver was lying about the delivery. This has happened on both my deliveries. Can’t use jessops again because they only use DPD and I don’t trust them. Sorry Jessops
6 August 2026
Unprompted review
Reply from Jessops
Dear David,
Thanks so much for your feedback.
We're truly sorry to hear about the difficulties you've experienced with our delivery partner. We understand your frustration and disappointment with the repeated issues.
We appreciate you bringing this to our attention, and we are actively reviewing our delivery services to ensure a better experience for all our customers. Your feedback is invaluable as we are always looking for opportunities improve our customer experience.
Kind regards,
The Jessops Customer Service Team
Overall a good experience.
No problem at all with the delivery but to put two flat cardboard elipse viewing eyeglasses in an 8" x 7" x 4" box, with packing paper seemed a little unnecessary, especially as I then had to get rid of the packaging.
A flat card backed envelope would have done the trick.
5 August 2026
Great product at reasonable price
Great product at reasonable price. Delivery was prompt.
4 August 2026
Reply from Jessops
Dear Nathan,
Thank you for your feedback. We really appreciate you sharing your experience and your support! We hope you are enjoying your Canon EF-S 10-18mm lens!
Kind regards,
The Jessops Customer Service Team
I received a very quick service
I received a very quick service. Collection day to suit myself. Everything complete in less than a week of having a quote. Very pleased.
6 August 2026
Unprompted review
Reply from Jessops
Dear Christopher,
Thanks so much for your feedback. We're so pleased you enjoyed a 5* experience with Jessops!
Kind regards,
The Jessops Customer Service Team
Eclipse glasses. Quick delivery
Quick delivery. Glasses all ready for the solar eclipse on Wed!
30 July 2026
Reply from Jessops
Dear Patricia,
Thanks so much for sharing your feedback.
We're delighted you enjoyed your Jessops experience and we hope you enjoy the upcoming solar eclipse!
Kind regards,
The Jessops Customer Service Team
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