I See Me! Reviews 1,790

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the personalized books, often highlighting the beautiful illustrations and engaging stories that make them treasured keepsakes. Many people appreciate the ease of ordering and the quick, efficient delivery service, noting that products arrive well-packaged and on time. The personalized aspect is frequently mentioned as a special touch, bringing joy to both children and adults. However, some customers also noted issues with incorrect personalization, such as misspelled names, or receiving the wrong book entirely. A few other people also felt that books arrived with pages stuck together or detached, and some experienced delays in delivery, even when expedited shipping was paid for.

What people talk about most

Product

Consumers find the product to be a positive experience, often describing it as a beautiful and high-quality... See more

Quality

Customers had positive experiences with quality, frequently describing items as great, good, or excellent... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quickness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Item is perfect personalised book My Grandaughter will love this book for Easter Something to treasure & bring out every easter. Good quality , really nicely presented in a box & packaged w... See more

Company replied

Rated 5 out of 5 stars

Beautiful book for my new baby Granddaughter, i love the story with all the personalisation and the beautiful bright colours and it will grow with her, as she gets older. I highly recommend these book... See more

Company replied

Rated 5 out of 5 stars

Gorgeous little book personalised for our granddaughter. It’s a board book with very sturdy, easy to turn pages for a one year old so she loves looking through it herself at the lovely animated illust... See more

Company replied

Rated 5 out of 5 stars

Easy instructions for creating and ordering the book, which arrived within 5 days. It was packaged well, to prevent any damage. Excellent purchase of a good quality book. The price range does seem hig... See more

Company replied


Company details

  1. Book Publisher
  2. Childrens Book Store

About I See Me!

Written by the company

I See Me! offers personalised books and gifts for children and adults for every occasion! We believe in developing the highest quality products and are committed to excellence. We aim to bring smiles of joy and delight by making each person feel special.

The goal of our books is to show each child how absolutely unique and special they are, to teach the child how to spell their name, and to build vocabulary skills.

We’re a small, but mighty crew of: designers, developers, marketers, account managers, customer service pros, and number crunchers. We hope that you enjoy the books and experience the joy!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,790)

257 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect for comforting children and adults, beautiful book

I bought an over the rainbow bridge book for my grandson aged 4 who recently lost his dog Coco. They had been together since he was born, Coco was just 3 months older. It helped him tremendously. The book is beautifully written and illustrated, the personalisation is perfect and including Cocos nickname is inspired. Thankyou so much, it made him and his Mum and Dad shed tears, healing tears, so comforting. Thankyou again x

16 June 2026
I See Me! logo

Reply from I See Me!

We are deeply touched to hear how much our book helped your grandson and his family during such a difficult time. Knowing that the personalization brought comfort and healing tears means the world to us. We are so grateful for your kind words and for sharing this heartwarming feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Best gift ever

Best gift ever! Easy to personalise with great attention to detail. Seeing the smile and pure happiness on the recipient face worth every penny!

11 June 2026
I See Me! logo

Reply from I See Me!

We are so happy to hear that our personalized gift brought such joy! Seeing that pure happiness is truly what we aim for. Thank you for sharing your wonderful experience.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

I love this company

I love this company! I’ve been ordering from them since 2017; nearly a decade ago and I’ve never had any issues with them. Their books have brought joy to the parents and children in my life.

26 May 2026
I See Me! logo

Reply from I See Me!

We are so happy to hear you've enjoyed our books for nearly a decade! It's wonderful to know we've brought joy to families. Thank you for your continued support.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

The book is amazing

The book is amazing - thank you!

20 May 2026
I See Me! logo

Reply from I See Me!

We are so glad you enjoyed the book and thank you for taking the time to let us know!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

A lovely personal gift and keepsake!

A lovely personalised gift, great keepsake for my new Grandson,great quality, I had it sent straight to the recipient as a surprise, it was well received and loved. Very happy with my choice, and hope to get more as he grows!

25 May 2026
I See Me! logo

Reply from I See Me!

We are so happy to hear your grandson loved his personalized gift! We appreciate your kind words and look forward to helping you find more special items as he grows.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Beautiful book with beautiful wording…

Beautiful book with beautiful wording and illustrations- thank you !

20 May 2026
I See Me! logo

Reply from I See Me!

We're so glad you enjoyed the beautiful wording and illustrations! Thank you for your kind feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

So Special

I ordered a personalised Christmas story book for my nephews and niece Christmas 2025 as it was my late mother’s 10 year anniversary who passed on Christmas Eve 2015. This story is now going to be part of their Christmas tradition to read this and remember their Nanny. Thank you so much for helping a painful loss into a treasured memory with this story book.

18 November 2025
I See Me! logo

Reply from I See Me!

We are deeply touched to hear how our personalized storybook will help create such a meaningful tradition for your family. We are honored to be a part of remembering your mother.

Best Wishes,
I See Me!

Rated 1 out of 5 stars

Poor quality checks.

Poor quality checks.

I purchased a personalised book, with the full correct spelling of the recipient. However twice in the print the name was mis-spelled and only once was it correct.

I promptly contacted the company to advise of the error and the original person I spoke to unfortunately couldn’t help much at all. I did however speak to someone else who agreed that the error was wholly the fault of the company. I was fully refunded which I did appreciate.

2 May 2026
I See Me! logo

Reply from I See Me!

We are truly sorry to hear about the misspelling issue in your personalized book. We appreciate you bringing this to our attention and are glad we could resolve it with a full refund. We are reviewing our quality control processes to prevent similar occurrences.

Warm Regards,
I See Me!

Rated 3 out of 5 stars

It wasn't here on mothers day what a…

It wasn't here on mothers day what a ripoff. It said it would deliver may 5, 6, 7 it delivered may 11 monday

9 May 2026
Unprompted review
I See Me! logo

Reply from I See Me!

We are truly sorry the delivery arrived after Mother's Day. We understand your disappointment and will review our delivery estimates.

Warm Regards,
I See Me!

Rated 5 out of 5 stars

Beautiful little book

Beautiful little book, perfect for my friends daughter dedication

26 April 2026
I See Me! logo

Reply from I See Me!

We're so happy to hear that the book was perfect for your friend's daughter's dedication. Thank you for your positive feedback; it means a lot to us.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

just one word

just one word. amazing . the book i order for my 6yr old grandson about his dog in heaven after it was killed was truly a beautiful story to bring my grandson some comfort knowing his beloved doggie was playing in heaven with grandad grandma and other family doggies . the picture the writing was beautiful. i highly recommend this company and i will be using it in the future if i need it . thank you 5stars .

14 April 2026
I See Me! logo

Reply from I See Me!

We're so glad the book brought comfort to your grandson during this difficult time. It means a lot to us that the story and illustrations resonated with you. Thank you for your kind words and recommendation!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Joyful

Brilliant kids loved it

31 October 2025
I See Me! logo

Reply from I See Me!

We're glad the kids loved it! Thank you for sharing your positive experience with us; we appreciate your feedback so much.

Best Wishes,
I See Me!

Rated 1 out of 5 stars

Not what I expected or what was…

Not what I expected or what was requested

20 April 2026
I See Me! logo

Reply from I See Me!

We regret that your experience did not meet expectations. We appreciate your feedback and if you haven't already, please do reach out to our Customer Service at customerservice-uk@iseeme.com and include 'TrustPilot' in the subject line along with your order number. We will be more than happy to look into this and see how we can best help.

We look forward to hearing from you and appreciate your patience.

Warm Regards,
I See Me!

Rated 5 out of 5 stars

Super quality and personalised book

Super quality and personalised book. A great gift.

19 April 2026
I See Me! logo

Reply from I See Me!

We're happy to hear that you enjoyed the personalized book's quality. Thank you for your positive feedback; it means a lot to us!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Love it

Love it. Recipients of the gift were really pleased too. Customer service was great too when I had an issue that needed to be resolved.

14 April 2026
I See Me! logo

Reply from I See Me!

We're happy to hear that the gift was a success! We appreciate your positive feedback and are so glad our customer service team could resolve your issue effectively.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

First time of using this company and…

First time of using this company and would definitely use them again. Lovely book and the inscription looks lovely and the item arrived on time.

14 April 2026
I See Me! logo

Reply from I See Me!

We're happy to hear that you enjoyed your first experience with us! It's great to know the book and inscription were lovely and arrived on time. Thank you for your positive feedback!

Best Wishes,
I See Me!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look