When I arrived I was met by Sam who was very helpful and knowledgeable, listened to what I wanted and help me sort it out vey quickly. The office was very welcoming, clean and tidy. The booking proces... See more
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We knew the holiday we wanted before entering the shop and a rough price. The agent was very proficient , researched our request and found exactly what we were looking for. The cost came under budget... See more
Company replied
Emma and her team at Wakefield are extremely helpful, They can answer any questions and always ready to support with any queries, They are quick and very efficient.
Company replied
Always fantastic Charlotte is very helpful nothing to hard for her all the staff each is happy to help your sincerely Mrs and Mr bentley
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Westgate, WF1 1JY, Wakefield, United Kingdom
- 01924 688077
4.9
Excellent
1K reviews
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New Cruise Booking
When I arrived I was met by Sam who was very helpful and knowledgeable, listened to what I wanted and help me sort it out vey quickly. The office was very welcoming, clean and tidy. The booking process was easy and straight forward.
29 July 2026
Excellent service very good customer…
Excellent service very good customer service and friendly made the whole experience enjoyable.
22 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always fantastic Charlotte is very…
Always fantastic Charlotte is very helpful nothing to hard for her all the staff each is happy to help your sincerely Mrs and Mr bentley
29 July 2026
Reply from Hays Travel - Wakefield
Thank you so much for your kind review, we will make sure this gets passed onto Charlotte. If you need anything else, you know where to find us - Grace :)
Friendly staff
Friendly staff . Listen to what you are looking for . No hassle easy booking stress free
19 July 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback we really appreciate it :) See you again soon! ^Sam
Wakefield
Emma and her team at Wakefield are extremely helpful,
They can answer any questions and always ready to support with any queries,
They are quick and very efficient.
26 July 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback we really appreciate it :) See you again soon! ^Sam
Went in...booked a holiday.
Went in...booked a holiday.. staff were friendly, one of them made me a cracking cup o tea!
19 July 2026
Reply from Hays Travel - Wakefield
So glad to get you sorted! And glad you enjoyed your cuppa! We pride ourselves on our tea making skills as well as our holiday skills! Let us know if you need anything else - Grace :D
Very friendly and polite staff always…
Very friendly and polite staff always willing to go that extra mile to make sure you're happy with what you've got 😁😁😁😁
19 July 2026
Reply from Hays Travel - Wakefield
So glad to get you sorted! If you need anything else, you know where we are - Grace :D
Great service
The young lady that assisted us was very professional and kind not pushy.
She was knowledgeable and got us a great deal with great flights and made the booking seamless.
26 July 2026
Reply from Hays Travel - Wakefield
So glad I could get you sorted! Was a pleasure to book your holiday - Grace :D
As usual a friendly
As usual a friendly, helpful and courteous service. My wife and i have used your Wakefield branch since it opened and have never been anything but satisfied.
24 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind review! We're always happy to get your holidays booked - Grace :)
Great service
Booking process was easy, the staff are always friendly and polite and helpful, the service is fantastic, I got the hotel which i wanted
25 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind review! Super happy we could grab the hotel you wanted. You know where we are if you need anything else - Grace :)
It was a new girl we dealt with to book…
It was a new girl we dealt with to book our holiday, she was very friendly and efficient, we were in and out in around 30 minutes, brilliant.
22 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind review - we will make sure we pass this on to Alana. - Grace :)
Very pleased
Got just what I wanted from very helpful staff. Maybe a bit more expensive than I wanted but not too much. Thankyou
22 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback! :) Hopefully see you again soon!
Reply from Hays Travel - Wakefield
Thank you for your kind feedback - Alana
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback - Alana
Charlotte was very helpful and made…
Charlotte was very helpful and made sure we got everything we asked for.
19 July 2026
Reply from Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback, I will pass on your comments to Charlotte.
Always able to talk to the Hays team…
Always able to talk to the Hays team and discuss our requirements, they are helpful and professional, always a great experience 😃
14 July 2026
Reply from Hays Travel - Wakefield
So glad we can get you sorted! Let us know if you need anything else looking at - Grace :D
We knew the holiday we wanted before…
We knew the holiday we wanted before entering the shop and a rough price. The agent was very proficient , researched our request and found exactly what we were looking for. The cost came under budget as there was a nice discount at the end.
16 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind review, we look forward to seeing you again shortly- Alana
I have used the wakefield branch for…
I have used the wakefield branch for many years sam is very helpful with details regarding any counties i am interested in visiting. Booking a holiday is always a smooth and enjoyable experience.
9 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Very friendly and helpful staff at Hays…
Very friendly and helpful staff at Hays Wakefield.
14 July 2026
Reply from Hays Travel - Wakefield
Thank you for your review! Always glad to help you - Grace :)
Easiest booking experience …
Emma was so helpful getting our cruise booked I cannot fault the service at Hays
12 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback I will pass it on to Emma :) - Alana
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