The lady in Sandbach Hays Travel ( Chloe) was friendly and very helpful. It is my first time going on holiday alone and she reassured me that lots of older people like me go on their own. She wasn't... See more
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Staff in my local (Sandbach) shop are a pleasure to deal with. In particular Rachel who spent some time looking at numerous holiday options for me over several visits, and booking a trip. I also de... See more
Company replied
From entering the shop we were met by friendly staff, our agent was Harry and he was so helpful finding us the holiday and hotel at just the right price ,and perfect flight times,
Company replied
5 star service again from Hays. Everything taken care of, all questions answered and such an easy way to book a holiday. Staff are amazing, they always have time for you even if you keep asking que... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 High Street, CW11 1AH, Sandbach, United Kingdom
- 01270895478
4.9
Excellent
457 reviews
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I have a stroke and cannot talk
I have a stroke and cannot talk
But Rachel made it so,easy for me
Explaining everything and patience
It,was really smooth
2 August 2026
Reply from Hays Travel - Sandbach
Mr David Fairhurst,
Thank you for your wonderful review! We are so pleased to hear that our team member was able to make your experience smooth and easy, explaining everything with patience. Your kind words are truly appreciated.
Kind Regards
Hays Travel
My first holiday alone booked with Hays Travel …
The lady in Sandbach Hays Travel ( Chloe) was friendly and very helpful. It is my first time going on holiday alone and she reassured me that lots of older people like me go on their own. She wasn't rushing me and explained the process of the trip etc.
30 July 2026
Reply from Hays Travel - Sandbach
patricia sumner,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service and made your booking experience easy. We appreciate your kind words.
Kind Regards
Hays Travel
Booked a cruise for 6 ladies
Booked a cruise for 6 ladies , Harry the travel agent in S andbach was very helpful, and sorted it all out for us, booked cruise last year and was very satisfied with the service, we had a problem on ship, not allowed off owing to an unknown virus on board, they even phoned me to check if we were all ok
19 July 2026
Reply from Hays Travel - Sandbach
Sandra,
Thank you for your wonderful feedback! We are so pleased to hear that your travel agent was very helpful and sorted everything out for you. We are also glad to hear that we checked in on you during your cruise.
Kind Regards
Hays Travel
5 star service again from Hays
5 star service again from Hays. Everything taken care of, all questions answered and such an easy way to book a holiday.
Staff are amazing, they always have time for you even if you keep asking questions!!
Advice is brilliant. Can't wait to book the next.
26 July 2026
Reply from Hays Travel - Sandbach
Sarah Buckley,
Thank you for your amazing review Sarah, its always a pleasure and always so good to see you and chat !
Kind Regards
Rachel
Hays Travel Sandbach
Chloe was exceptionally helpful
Chloe was exceptionally helpful. Nothing was too much trouble with alternatives offered . Booked with confidence, once again.
23 July 2026
Reply from Hays Travel - Sandbach
Mr John Badley,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was exceptionally helpful and that you booked with confidence once again.
Kind Regards
Hays Travel
Friendly Staff
From entering the shop we were met by friendly staff, our agent was Harry and he was so helpful finding us the holiday and hotel at just the right price ,and perfect flight times,
17 July 2026
Reply from Hays Travel - Sandbach
David Edge,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and helpful in finding you the perfect holiday at a great price.
Kind Regards
Hays Travel
Reply from Hays Travel - Sandbach
Hi Jacky,
Thank you for the review, glad we could help.
Many Thanks,
Hays Travel
Reply from Hays Travel - Sandbach
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us.
Kind Regards
Hays Travel
Jersey trip.
Chloe was very helpful in booking our trip to Jersey. She went out of her way to ensure we got the hotel and flight times we wanted.
7 July 2026
Reply from Hays Travel - Sandbach
No, don't display my name. ,
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was exactly what you wanted. We truly appreciate your kind words.
Kind Regards
Hays Travel
Chloe and her team amazing and helpful…
Chloe and her team amazing and helpful will definitely always go their for my holidays
12 July 2026
Reply from Hays Travel - Sandbach
Deborah Browne,
Thank you for your wonderful feedback! We are so pleased to hear that our team was amazing and helpful. We truly appreciate you taking the time to share your thoughts.
Kind Regards
Hays Travel
I was only in the shop a short time and…
I was only in the shop a short time and everything was sorted quickly.
11 July 2026
Reply from Hays Travel - Sandbach
Derek,
We're so pleased to hear that your visit was quick and that we were able to sort everything out for you efficiently. Thank you for your kind feedback!
Kind Regards
Hays Travel
Your representative was helpful
Your representative was helpful, knowledgeable, pleasant and got the job done efficiently
30 June 2026
Reply from Hays Travel - Sandbach
Thank you for your wonderful feedback! We are so pleased to hear that our representative was helpful, knowledgeable, and efficient in assisting you. We truly appreciate your kind words.
Kind Regards
Hays Travel
The same great service that we have had…
The same great service that we have had for many years. But this time in Sandbach
17 June 2026
Reply from Hays Travel - Sandbach
Caroline,
We're so glad you enjoyed our service in Sandbach! Thank you for your continued support.
Kind Regards
Rachel
Chloe was extremely knowledgeable and…
Chloe was extremely knowledgeable and efficient. She explored various options with us and gave us all the details we needed while selecting our next holiday.
12 June 2026
Reply from Hays Travel - Sandbach
customer,
We are so pleased to hear our team provided excellent service and helped you find the perfect holiday. Thank you for your kind words!
Kind Regards
Hays Travel
Hays are very helpful
We always go to Hays who has always been pleasant and very helpful. They sort everything out for us including assistant travel. Thank you
11 June 2026
Reply from Hays Travel - Sandbach
Gill,
We are so pleased to hear you always have a pleasant and helpful experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Happy staff first class service
The staff are amazing at Hays Sandbach all so helpful patient and do their best to find a holiday suitable for a wide age range that meets our requirements. Always happy smiling and a great sense of humour. Rachel helped us to find a holiday in a good location that suited our budget. I always feel welcome in the store.
3 June 2026
Reply from Hays Travel - Sandbach
Robina,
Thank you for your wonderful review! We are so pleased to hear that we can help and appreciate your kind words. :)
Kind Regards
Hays Travel
Lovely staff
Staff in my local (Sandbach) shop are a pleasure to deal with. In particular Rachel who spent some time looking at numerous holiday options for me over several visits, and booking a trip.
I also dealt with Harry who booked an additional trip for me.
Nothing seems too much trouble.
3 June 2026
Reply from Hays Travel - Sandbach
Gail Chesters,
Thank you for your wonderful feedback! We are so pleased to hear our team provided such excellent service and made your booking hassle-free. We appreciate your kind words.
Kind Regards
Rachel
Rachel was very efficient and fun
Rachel was very efficient and fun, always enjoyable experience in this office
28 May 2026
Reply from Hays Travel - Sandbach
We're so happy you had an enjoyable experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Harry at Sandbach was really helpful …
Harry at Sandbach was really helpful very efficient and well informed.
4 June 2026
Reply from Hays Travel - Sandbach
Matt Alton,
We're so pleased to hear about your positive experience. Thank you for your kind words!
Kind Regards
Hays Travel
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