Booked our holiday for 2027 to celebrate our diamond anniversary. Nicole was very knowledgeable, polite, professional and friendly. Looked after all our needs while we were with her. Very happy with H... See more
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The service is so good at Hays Ryde why should I use other suppliers? Having to ask “Chris” numerous questions with lots of different possibilities, he did not tire of coming up with ideas that pleas... See more
Company replied
I have used hayes for many yrs because of the help and kindness i recieve nothing is to much trouble wonderful service . The staff are so friendly and get to know you kia and ewen are amazing... See more
Company replied
Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, PO33 2HW, Ryde, United Kingdom
- 01983 565292
4.9
Excellent
685 reviews
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Diamond anniversary 2027
Booked our holiday for 2027 to celebrate our diamond anniversary. Nicole was very knowledgeable, polite, professional and friendly. Looked after all our needs while we were with her. Very happy with Hays Travel.
3 September 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review.
We are delighted that Nicole was able to help you book such a special holiday to celebrate your Diamond Anniversary. It's fantastic to hear that you found her knowledgeable, professional, friendly, and attentive to your needs throughout the booking process.
Thank you for choosing us, we hope you have a fantastic anniversary trip and we hope to help you book more great adventures in the future!
Kind regards,
The Hays Travel Ryde Team
Reply from Hays Travel - Ryde
Thank you for your kind review! We're delighted to hear that you received great service once again. Your continued support means so much to us, and we're always pleased to be able to help with your travel plans. Many thanks for choosing Hays Travel, and we look forward to welcoming you back again soon!
Really helpful lady called Carly in…
Really helpful lady called Carly in Ryde branch helped us through every stage as we had never been on a cruise before
31 August 2026
Reply from Hays Travel - Ryde
Thank you for your lovely review! We're delighted to hear that Carly in our Ryde branch was able to help guide you through every stage of your first cruise booking. Thank you for choosing Hays Travel. We hope you have an amazing first cruise and create many wonderful memories!
I have used hayes for many yrs because…
I have used hayes for many yrs because of the help and kindness i recieve nothing is to much trouble wonderful service . The staff are so friendly and get to know you kia and ewen are amazing as are all the staff im very grateful indeed
30 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful review and for your loyalty over the years. We're delighted to hear that the help, kindness, and service you receive keep you coming back to us.
It's especially lovely to hear your kind words about Kiaa and Ewan. We'll be sure to pass your feedback on to them, along with the rest of the team.
Ryde Hays Travel
Very helpful young lady Nicole
Very helpful young lady Nicole. She took all the stress of booking away from us.
21 August 2026
Reply from Hays Travel - Ryde
Thank you for your lovely review! We're delighted to hear that Nicole was able to make the booking process stress-free for you. Providing friendly, helpful support and taking the worry out of arranging a holiday is exactly what we aim to do.
We'll be sure to pass on your kind words to Nicole. Thank you for choosing Hays Travel, and we look forward to helping you plan your next adventure!
Excellent service all round
Excellent service all round. Team led by an excellent manager(aka Mr Cruise) and deputy manager(aka Mrs Cruise).
19 August 2026
Reply from Hays Travel - Ryde
Hi Stephen,
Thank you for your wonderful review! We are so pleased to hear that Chris (Mr cruise) & Kiaa (Mrs Cruise) provide excellence service. We always strive to offer the best experience.
Kind Regards, Ryde Hays Travel.
Real advice from caring people
The service is so good at Hays Ryde why should I use other suppliers? Having to ask “Chris” numerous questions with lots of different possibilities, he did not tire of coming up with ideas that pleased us both. We would never have been able to find a holiday so suited for us if it wasn’t for the whole Ryde team. A very big thank you.🌟🌟🌟🌟🌟
25 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your fantastic review and for your very kind words.
I'm delighted to hear that you were so happy with the service you received from both myself and the team here in Ryde. Finding the perfect holiday often means exploring lots of different options, so it was a pleasure helping you work through the possibilities and ensuring we found something that suited you both perfectly.
We always aim to provide a personal service and take the time to understand exactly what our customers are looking for, so it's wonderful to know that our efforts made such a positive difference to your holiday planning experience.
On behalf of the whole team, thank you for choosing Hays Travel Ryde. We truly appreciate your support and look forward to helping you plan many more fantastic holidays in the future.
Christopher Goldring
Branch Manager
Hays Travel Ryde
Chris is always great
Chris is always great, listens to our needs and very helpful and experienced.
25 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Chris took the time to listen to your needs and provide the helpful, knowledgeable service he's known for.
His experience and dedication to finding the right travel options for our customers are incredibly valuable, and we're thrilled that this made a positive difference to your experience.
We look forward to helping you find your next trip!
Kind regards and best wishes,
The Hays Travel Ryde Team
Ewan very helpful and patient
23 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Ewan was able to provide such helpful service. We know that planning a trip can sometimes feel overwhelming, so it's great to know he took the time to support you and ensure everything was taken care of.
We truly appreciate your kind feedback and look forward to helping you with your next holiday.
Kind regards,
The team at Hays Travel Ryde
Made welcome
16 August 2026
Reply from Hays Travel - Ryde
Thank you for your review! We're so pleased to hear that you were made to feel welcome during your visit. Creating a friendly and welcoming environment is something we pride ourselves on, so it's wonderful to know that this was reflected in your experience.
We appreciate your feedback and look forward to seeing you again soon!
All very good
23 August 2026
Reply from Hays Travel - Ryde
Thank you for your kind review. We're so pleased to hear that everything was very good. Customer satisfaction is extremely important to us, and it's wonderful to know we met your expectations. We look forward to welcoming you back again soon. - Ryde Hays Travel
Excellent service - as always!
Whilst considering a number of options I was helped by various members of the Ryde team. Some of them I knew well and some were new to me, but there was no variation in the quality of service. As ever excellent helpful service provided by a friendly and knowledgeable team. Thanks again.
20 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review.
We're delighted to hear that, whilst exploring your options, you received the same high standard of service from every member of our Ryde team. It's especially pleasing to know that whether you were assisted by familiar faces or colleagues you hadn't met before, you found the service consistently friendly, helpful, and knowledgeable.
We take great pride in delivering exceptional customer service across the whole team, so your kind comments mean a great deal to us. I'll be sure to share your feedback with everyone in the branch.
Thank you again for your continued support, and we look forward to helping with your future travel plans.
Kind regards,
The Hays Travel Ryde team
Excellent as always
Excellent as always, Chris is always helpful with loads of tips for our holiday, highly recommended.
20 August 2026
Reply from Hays Travel - Ryde
Thank you for your wonderful 5-star review! We're delighted to hear that Chris was able to help once again and provide plenty of useful tips to make your holiday extra special.
Your kind recommendation means a lot to us, and we truly appreciate your continued trust in our service. We look forward to helping you plan many more amazing holidays in the future.
Kind regards,
The Hays Travel Ryde Team
Extremely knowledgeable
The lady smiled as soon as we went in the shop
We knew what we wanted to book but her advice on cabin location and price was extremely helpful
Would go to this branch again and ask for this travel associate
20 August 2026
Reply from Hays Travel - Ryde
Hi Marilyn,
Thank you for your wonderful feedback! We are so pleased to hear that Kiaa was approachable and helpful with her advice on cabin location and pricing. We truly appreciate your kind words and look forward to welcoming you back.
Kind regards, Ryde Hays Travel
Covered all areas of holiday booking…
Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs.
Always have had excellent service from Chris at hays travel Ryde iow
19 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your fantastic 5-star review!
We're delighted to hear that Chris was able to help with every aspect of your holiday booking, from advising on flights to researching and emailing hotel options for your early departure. Providing thorough advice and personalised service is something we pride ourselves on, so it's wonderful to know this made a difference to your travel planning.
Your kind words about the excellent service you've consistently received from Chris at Hays Travel Ryde mean a great deal to us. We'll be sure to pass on your feedback.
Thank you for choosing Hays Travel Ryde, and we look forward to helping you plan your next holiday!
Reply from Hays Travel - Ryde
Thank you for your lovely 5-star review!
We're delighted to hear that, as a regular customer, you continue to receive helpful service from our team. Building lasting relationships with our customers is incredibly important to us, and it's wonderful to know we've been able to support you with your travel plans time and time again.
Thank you for your continued loyalty and trust. We look forward to helping you plan many more fantastic holidays in the future!
Kind regards,
The Hays Travel Ryde team
Nicole was very helpful and patient …
Nicole was very helpful and patient with me I have not been abroad for 30 years so had lots of question. Nicole showed me options I had not thought about and I booked what I hope will be 2 memorable holidays, thank you
6 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful review! We're delighted to hear that Nicole was able to help and support you throughout the booking process.
We're so pleased that Nicole took the time to guide you through all the options available. It's fantastic to hear that she was able to suggest ideas you hadn't considered and help you book not just one, but two holidays to look forward to!
Thank you for placing your trust in us. We hope both trips create some truly memorable experiences, and we look forward to helping you with your future travel plans.
Ryde Hays Travel
Friendly and knowledgeable staff member…
Friendly and knowledgeable staff member very helpful.
4 August 2026
Reply from Hays Travel - Ryde
Thank you for your wonderful 5-star review!
We're delighted to hear that you found our staff friendly, knowledgeable, and helpful. Providing expert guidance and excellent customer service is at the heart of what we do, so it's great to know your experience reflected this.
We truly appreciate you taking the time to share your feedback and look forward to helping you plan your next trip in the future.
Kind regards,
The Hays Travel Ryde team
Wonderful Service
Chris the Manager is fantastic and so helpful with any questions we may have and certainly gets the best deals for us and we would never go anywhere else. Thank you
4 August 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review!
We're delighted to hear about your positive experience with Chris. He is incredibly passionate about helping our customers find the perfect holiday, and it means a lot to know that his advice, support, and dedication to securing the best deals have made such a difference to you.
Your loyalty and kind words are truly appreciated, and we look forward to helping you create many more amazing holiday memories in the future.
Kind regards,
The Hays Travel Ryde team
Reply from Hays Travel - Ryde
Thank you for your review! We're delighted to hear that you found our service helpful. Providing friendly, knowledgeable support is what we strive for, and it's wonderful to know we were able to assist you.
We appreciate your feedback and look forward to helping you with your future travel plans.
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