We recently booked another holiday through Hays Runcorn and to be honest we wouldn't go anywhere else, the staff are amazing, they're so helpful and friendly while still being professional and nothing... See more
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Very friendly staff, efficient . Got us the holiday that we wanted . Would and do recommend hayes travel definitely
Company replied
We have booked a number of holidays with Hays Travel Runcorn and found all the staff very helpful. Leanne was very helpful on are recent holiday booking and Hayley has helped us on many visits. Than... See more
Company replied
Jasmine was really friendly, helpful and answered all questions myself and my friend had when booking our short break to Lisbon. She checked the distance hotel was from main part of the city, sorted t... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
79 Forest Walk Shopping City, WA7 2EU, Runcorn, United Kingdom
- 01928 237605
4.9
Excellent
786 reviews
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They where very helpful got things done…
They where very helpful got things done for us took any worry of us
8 July 2026
Reply from Hays Travel - Runcorn
mabel kinch,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to help and take away any worries for you.
Kind Regards
Hays Travel
Jessica was really helpful with my…
Jessica was really helpful with my enquiries. Took the time to search for what we wanted
Amazing service
15 July 2026
Reply from Hays Travel - Runcorn
Claire Daly,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was amazing and that our team took the time to find what you wanted.
Kind Regards
Hays Travel
Very friendly staff
Very friendly staff, efficient . Got us the holiday that we wanted . Would and do recommend hayes travel definitely
14 July 2026
Reply from Hays Travel - Runcorn
Delyth Maddock,
Thank you for taking the time to leave us such a wonderful review! We are so pleased we could help you find the perfect holiday and that you would recommend us.
Kind Regards
Hays Travel
Reply from Hays Travel - Runcorn
Norman,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive great service from our staff. We appreciate your kind words!
Kind Regards
Hays Travel
Always have amazing service
Always have amazing service very rarely any issues but if there are any they are sorted quickly and efficiently
12 July 2026
Reply from Hays Travel - Runcorn
Marie Bradshaw,
Thank you for your wonderful feedback! We're so pleased to hear that you consistently receive amazing service and that any issues are resolved quickly and efficiently. We truly appreciate your kind words.
Very experienced staff listend to our…
Very experienced staff listend to our requirements and found us a great deal at great price will definitely recommend you
8 July 2026
Reply from Hays Travel - Runcorn
Thankyou so much for this lovely review!
The lady who we booked with was very…
The lady who we booked with was very efficient and considerate. Our holiday was booked in 15 minutes.👍👍👍👍👍
8 July 2026
Reply from Hays Travel - Runcorn
Thankyou so much for this review! I appreciate it so much !
Staff always welcoming
Staff always welcoming, friendly and helpful - always go there to book my holidays
5 July 2026
Reply from Hays Travel - Runcorn
Thankyou so much for this review! We appreciate it so much!
We recently booked another holiday…
We recently booked another holiday through Hays Runcorn and to be honest we wouldn't go anywhere else, the staff are amazing, they're so helpful and friendly while still being professional and nothing is too much trouble. You don't feel rushed and everything is explained thoroughly. Thank you to Leanne and her wonderful team.
30 June 2026
Reply from Hays Travel - Runcorn
Thankyou so much for this review! We appreciate it so much!
Your staff always make me smile and…
Your staff always make me smile and nothing gives in till they find the right holiday
30 June 2026
Reply from Hays Travel - Runcorn
Thankyou so much for this review! We appreciate it so much!
Abby was very helpful and managed to…
Abby was very helpful and managed to book flights for my party of 4 very quickly and efficiently
30 June 2026
Reply from Hays Travel - Runcorn
Thankyou for this lovely review!
Really helpful staff
Really helpful staff. Looked up several options to get us the best deal
20 June 2026
Reply from Hays Travel - Runcorn
Thankyou for this lovely review!
Easily booked and Grace was helpful and…
Easily booked and Grace was helpful and a lot about resort we are going too.
25 June 2026
Reply from Hays Travel - Runcorn
Thankyou for this lovely review!
Reply from Hays Travel - Runcorn
Thankyou for this lovely review!
We have booked a number of holidays…
We have booked a number of holidays with Hays Travel Runcorn and found all the staff very helpful.
Leanne was very helpful on are recent holiday booking and Hayley has helped us on many visits.
Thank you all for your help.
18 June 2026
Reply from Hays Travel - Runcorn
Michael,
We are so pleased to hear you consistently enjoy booking your holidays with us. We appreciate your kind words about our helpful staff and thank you for your feedback.
Always happy to ensure they find the…
Always happy to ensure they find the best holiday for you staff so friendly and lovely
18 June 2026
Reply from Hays Travel - Runcorn
Thankyou so much for this lovely review!
Reply from Hays Travel - Runcorn
Jacqueline Roberts,
We are so pleased we could assist with your holiday booking! Thank you.
Excellent agent very helpful and took…
Excellent agent very helpful and took her time offering lots of options. A rarity today she actually listened before offering holiday
11 June 2026
Reply from Hays Travel - Runcorn
Thankyou for this lovely review!
Very helpful assistant
Very helpful assistant. Listened to what we wanted, answered questions clearly. Made the booking process easy.
7 June 2026
Reply from Hays Travel - Runcorn
Carol,
We're so glad our assistant made your booking easy and clear. Thank you for your kind words.
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