Anthony at Prescot office was very welcoming, nothing was too much trouble and he remembered me from my last visit in December. He listened to what I needed and didn’t rush until he found the perfect... See more
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Amazing 🌟 🌟 🌟 🌟 🌟 service from Anthony at Hays Travel as always ! Really helpful , friendly and super fast booking process , Thankyou so much ⭐
Kelly my travel agent was extremley helpfull in booking my holiday in Prescot store. She went through the booking explaining the hotel & resort to me which looks very nice & nothing was to much troub... See more
Each time my husband & I enter Hays Travel in the Prescot branch, we are always greeted with welcoming smiles all round & the Staff are eager to help you find that perfect holiday.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
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Very satisfied
Dawn delt with our enquiry very efficiently, covering every detail of our booking, taking time to understand our needs and dealing with them very effectively and efficiently very pleased indeed.
I thought the staff were brilliant and…
I thought the staff were brilliant and Anthony in particular went out of his way for us
Amazing 🌟 🌟 🌟 🌟 🌟 service from Anthony…
Amazing 🌟 🌟 🌟 🌟 🌟 service from Anthony at Hays Travel as always ! Really helpful , friendly and super fast booking process , Thankyou so much ⭐
Anthony at Prescot office was very…
Anthony at Prescot office was very welcoming, nothing was too much trouble and he remembered me from my last visit in December. He listened to what I needed and didn’t rush until he found the perfect flight matching what we needed whilst still keeping the price as low as possible. Five star service as always from a very friendly member of staff on a very hot day!! Thanks Anthony you’re a star.
Excellent professional felt at ease…
Excellent professional felt at ease choosing my holiday run through every aspect of my holiday pointing out things I didn’t realise I was untitled to came away at ease with my choice a happy customer recommend to my family and Friends with a smile
Staff in this shop are lovely they go…
Staff in this shop are lovely they go out their way to help you lovely people i would not go anywhere else hays travel is the best .
Helpful and listened to my pass holiday…
Helpful and listened to my pass holiday experience when I thought hays/jet2 let me down
Staff in hays travel Prescot are always…
Staff in hays travel Prescot are always so helpful and friendly.
It was the staff
It was the staff. Very pleasant. Get good vibes
I've always used Hays travel in Prescot.
I know their going to make my holiday experience the best.
Always really helpful and friendly in…
Always really helpful and friendly in this Prescot shop.
The Hays Travel experience
Each time my husband & I enter Hays Travel in the Prescot branch, we are always greeted with welcoming smiles all round & the Staff are eager to help you find that perfect holiday.
I all ways keep going back to
I all ways keep going back to
Hays Travel in Prescot because they offer fantastic customer service
Excellent service for every member of…
Excellent service for every member of staff brilliant advice and never over sell
Grace was excellent
Prescot hays travel
Great experience as usual all the staff are very good at their job, and make you welcome. Great experience recommend them highly
Kelly my travel agent was extremley…
Kelly my travel agent was extremley helpfull in booking my holiday in Prescot store. She went through the booking explaining the hotel & resort to me which looks very nice & nothing was to much trouble for her.
From commenting on a Holiday post on…
From commenting on a Holiday post on Facebook to booking the same holiday in the shop, Grace was absolutely fantastic throughout! Great communication and phenomenal service.
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