The agent was very helpful, listened to us with care and helped us find exactly what we were hoping for. When the system failed to accept our booking she phoned Jet2, and patiently dictated all the i... See more
Company replied
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The agent was very helpful, listened to us with care and helped us find exactly what we were hoping for. When the system failed to accept our booking she phoned Jet2, and patiently dictated all the i... See more
Company replied
Called into the Pickering office. All the staff are so welcoming, efficient and give excellent customer service. We were looked after by Keiran today,who was very helpful, with finalising our holiday... See more
Company replied
Katherine is always helpful and patient with us She had to contact head office who were also quick and helpful All the staff at Pickering are a great team
Company replied
We have always booked our holidays with Ryedale Travel and when it was taken over by Hayes Travel and have always found the staff very friendly and helpful. Nothing is too much trouble. it is very go... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 Market Place, YO18 7AA, Pickering, United Kingdom
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We enjoyed excellent customer service as usual, informative and engaging. We were able to book our entire trip with ease.
Friendly, knowledgeable staff, very clear information, going the extra mile for customers

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering
The sales assistant (Kellie) was very helpful knowledgeable professional and enhanced the holiday booking procedure.
All good.

Reply from Hays Travel - Pickering
Katherine is always helpful and patient with us
She had to contact head office who were also quick and helpful
All the staff at Pickering are a great team

Reply from Hays Travel - Pickering
Called into the Pickering office.
All the staff are so welcoming, efficient and give excellent customer service. We were looked after by Keiran today,who was very helpful, with finalising our holiday arrangements. A credit to the team.

Reply from Hays Travel - Pickering
Caroline was most speedy and efficient when booking my holiday, as are all the staff at Hays Travel, Pickering.

Reply from Hays Travel - Pickering
Great company, had great service, but was annoyed asi ( fiona Davis) placed order, booked holiday, paid deposit with my card and used my phone and email, but like this message all correspondence after that was addressed to Mr k Davis !!

Reply from Hays Travel - Pickering
Easy to get an appointment, pleasant and informative member of staff in Pickering office ( Caroline).

Reply from Hays Travel - Pickering
Great team of knowledge and experience .
Could not do this without you
Thank you Kathrine .

Reply from Hays Travel - Pickering
The agent was very helpful, listened to us with care and helped us find exactly what we were hoping for.
When the system failed to accept our booking she phoned Jet2, and patiently dictated all the information again, successfully.

Reply from Hays Travel - Pickering
Staff are so helpful and friendly nothing is too much trouble for them

Reply from Hays Travel - Pickering
Kellie was very helpful, friendly and informative when we made our booking, Kieron offered us a drink which was a nice touch.

Reply from Hays Travel - Pickering
Excellent friendly service.
Go above and beyond to help you find your dream holiday

Reply from Hays Travel - Pickering
We have always booked our holidays with Ryedale Travel and when it was taken over by Hayes Travel and have always found the staff very friendly and helpful. Nothing is too much trouble. it is very good that the staff do not change and know you as soon as you go through the door which makes it seem very personable.

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering
Caroline was great, very professional and knowledgeable. We had a fun time booking our holiday. We were offered lots of choices, and given information about airport parking and currency options. We will happily return to book our next holiday. 😀

Reply from Hays Travel - Pickering
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