Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more
Company replied
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Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more
Company replied
A massive thank you to Hannah at Hays Travel for making our upcoming cruise booking a total breeze. I was expecting a complicated process, but Hannah handled everything with so much professionalism an... See more
Company replied
We always use Hays Travel for all our holidays and it's been mainly down to Jackie as over the years she has sent us on some fantastic holidays and we have never been disappointed.... 😎😁 Thanks Jac... See more
Company replied
We have always used Hays Travel Perth for booking our Cruise Holidays the staff are always friendly and welcoming they always provided us with a stress free vacation. I would always recommend Hays Per... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
65 High Street, PH1 5TJ, Perth, United Kingdom
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Reply from Hays Travel - Perth
Very helpful and friendly member of staff booked our holiday for us.

Reply from Hays Travel - Perth
Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful and very patient. Thanks for your time. Looking forward to going away. Thanks again Laura.

Reply from Hays Travel - Perth
A massive thank you to Hannah at Hays Travel for making our upcoming cruise booking a total breeze. I was expecting a complicated process, but Hannah handled everything with so much professionalism and efficiency. She listened to exactly what we wanted, sorted out the arrangements in no time, and answered all of our questions with a friendly, helpful attitude. She is an absolute credit to the company, and we will definitely be booking our future holidays through her again

Reply from Hays Travel - Perth
Great service from the staff, looked for the best deal,and managed to book where we wanted to go

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
All very simple and straightforward, knowledgeable staff made everything easy.

Reply from Hays Travel - Perth
We have always used Hays Travel Perth for booking our Cruise Holidays the staff are always friendly and welcoming they always provided us with a stress free vacation. I would always recommend Hays Perth.

Reply from Hays Travel - Perth
We always use Hays Travel for all our holidays and it's been mainly down to Jackie as over the years she has sent us on some fantastic holidays and we have never been disappointed.... 😎😁
Thanks Jackie XX

Reply from Hays Travel - Perth
Always book thru Hays Perth, never once had a bad experience
,thank you

Reply from Hays Travel - Perth
The experience is always 5 star.
Jackie is always very helpful when we require a holiday, gets us what we want. Would not book with anyone else.

Reply from Hays Travel - Perth
Went into the shop and got exactly the deal we were looking for

Reply from Hays Travel - Perth
Excellent Customer Service.... checked all options to see that we were getting the best deal

Reply from Hays Travel - Perth
Friendly staff, did not feel rushed and time taken to go through what we were looking for , and booked our holiday, would recommend the Perth branch to friends and will be back in the future to book our next holiday.

Reply from Hays Travel - Perth
Janet was very helpful in booking our cruise. Very pleasant, informative, took time to answer all our questions. Very happy with the booking process.

Reply from Hays Travel - Perth
Friendly helpful staff and efficient service. Thanks

Reply from Hays Travel - Perth
Always a great experience. Have booked many holidays with hays .
Very efficient and friendly.
Lilly was our agent.and was great.
We got exactly what we wanted.

Reply from Hays Travel - Perth
This is the fourth holiday we have booked through Hays in Perth, over the last two years. We don't go anywhere else. The staff are excellent, & very knowledgeable. The booking process & on the holiday, we haven't had any problems. Keep up the great work.
Thanks Gordon.

Reply from Hays Travel - Perth
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