Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more
Company replied
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Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more
Company replied
Efficient, friendly and nothing is too much trouble with always a solution to every request. Very knowledgeable about all aspects of travel worldwide.
Company replied
A massive thank you to Hannah at Hays Travel for making our upcoming cruise booking a total breeze. I was expecting a complicated process, but Hannah handled everything with so much professionalism an... See more
Company replied
Jackie welcomed me into the branch and asked all the relevant questions to assist me in finding the right type of holiday for my dates and budget. Jackie provided in-depth knowledge and detail to al... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
65 High Street, PH1 5TJ, Perth, United Kingdom
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Reply from Hays Travel - Perth
Janet was first class as always
That's 3 booking s without any problems

Reply from Hays Travel - Perth
The staff, especially Janet are always so helpful and it makes booking holidays a pleasure. I also know from previous experience that when things go awry they deal with it professionally and efficiently.

Reply from Hays Travel - Perth
As usual always very polite and helpful and going bak to the hotel we love 🤍

Reply from Hays Travel - Perth
Efficient, friendly and nothing is too much trouble with always a solution to every request. Very knowledgeable about all aspects of travel worldwide.

Reply from Hays Travel - Perth
Been using hays travel for years and will cintinue to do so, excellent service and staff are very helpfull.

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
Very helpful and friendly member of staff booked our holiday for us.

Reply from Hays Travel - Perth
Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful and very patient. Thanks for your time. Looking forward to going away. Thanks again Laura.

Reply from Hays Travel - Perth
A massive thank you to Hannah at Hays Travel for making our upcoming cruise booking a total breeze. I was expecting a complicated process, but Hannah handled everything with so much professionalism and efficiency. She listened to exactly what we wanted, sorted out the arrangements in no time, and answered all of our questions with a friendly, helpful attitude. She is an absolute credit to the company, and we will definitely be booking our future holidays through her again

Reply from Hays Travel - Perth
Great service from the staff, looked for the best deal,and managed to book where we wanted to go

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
All very simple and straightforward, knowledgeable staff made everything easy.

Reply from Hays Travel - Perth
We have always used Hays Travel Perth for booking our Cruise Holidays the staff are always friendly and welcoming they always provided us with a stress free vacation. I would always recommend Hays Perth.

Reply from Hays Travel - Perth
We always use Hays Travel for all our holidays and it's been mainly down to Jackie as over the years she has sent us on some fantastic holidays and we have never been disappointed.... 😎😁
Thanks Jackie XX

Reply from Hays Travel - Perth
Always book thru Hays Perth, never once had a bad experience
,thank you

Reply from Hays Travel - Perth
The experience is always 5 star.
Jackie is always very helpful when we require a holiday, gets us what we want. Would not book with anyone else.

Reply from Hays Travel - Perth
Went into the shop and got exactly the deal we were looking for

Reply from Hays Travel - Perth
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