Responded very quickly to my initial query about an advertised holiday. Then provided more than one option as the advertised date didn't suit our plans. Any queries we had about our trip were answered... See more
Company replied
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Responded very quickly to my initial query about an advertised holiday. Then provided more than one option as the advertised date didn't suit our plans. Any queries we had about our trip were answered... See more
Company replied
Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more
Company replied
I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for... See more
Company replied
The staff at Perth are always so helpful and accommodating. We got a great deal on a 10 day holiday in time for our anniversary.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
65 High Street, PH1 5TJ, Perth, United Kingdom
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The staff at Perth are always so helpful and accommodating.
We got a great deal on a 10 day holiday in time for our anniversary.

Reply from Hays Travel - Perth
Was very happy with service & Katie always goes through all options when we book a holiday.

Reply from Hays Travel - Perth
Suzanna made the whole process of booking our holiday so easy. Excellent, quality service. Thank you

Reply from Hays Travel - Perth
Five stars as always. Best service in town. Jackie and the girls are hard working and give you the best advice and ideas for your holidays. Wouldn’t go anywhere else ❤️❤️❤️❤️

Reply from Hays Travel - Perth
Always amazing lovely friendly professional service and a joy 😊

Reply from Hays Travel - Perth
Responded very quickly to my initial query about an advertised holiday. Then provided more than one option as the advertised date didn't suit our plans. Any queries we had about our trip were answered. Laura the agent was excited as we were that we were booking this big trip. Gave us great confidence in booking this trip and providing us with detailed costs based on what we had picked ie upgraded accommodation and optional tours.

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
Great service and personal attention from Jackie

Reply from Hays Travel - Perth
Always good to pop in for a chat. Janet managed to get us a cruise to suit. As always great service...

Reply from Hays Travel - Perth
As per usual, service was first class.
Making changes was no problem to them, all booked within 15 minutes.
Out go to for all our holidays.

Reply from Hays Travel - Perth
Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and patience. Our booking took time to complete, but we left the Agency absoloutly satisfied with the booking. Theres nothing to do but wait for the date! Great job.

Reply from Hays Travel - Perth
Excellent service once again. Very positive experience with Janet able to match my requirements quickly using her expert knowledge

Reply from Hays Travel - Perth
Katie was very informative, pleasant and patient explaining the various options on a cruise.

Reply from Hays Travel - Perth
Both Jenna and Laura were excellent, understanding, helpful and knowledgeable.

Reply from Hays Travel - Perth
I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for years now and the service I receive is always exceptional. From the time I book until the day I depart they always ensure I have all the documentation I require by printing everything off for me. They are always happy to check me in also. I can only thank Jackie for all the hard work she does in finding us our ideal holiday. A big thank you to all the staff.

Reply from Hays Travel - Perth
Jackie was spot on and we got what we wanted and more

Reply from Hays Travel - Perth
Hi l found them very helpful and nothing was a bother and took time with you.

Reply from Hays Travel - Perth
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