Hays Travel - Maghull Reviews 

909
TrustScore 5 out of 5

4.9

5 Central Square, L31 0AE Maghull, GB


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Rated 5 out of 5 stars

We were met by the lovely Laura who went through the holidays we had picked ourselves. Luckily she had noticed our favourite, next door had renovations going on so the noise was affecting people. We... See more

Company replied

Rated 5 out of 5 stars

We always use hays travel maghull the girls are always helpful and friendly and you never feel rushed while deciding dates accommodation etc., booked just within the past week all made easy paper work... See more

Company replied

Rated 5 out of 5 stars

I found my perfect holiday (Honeymoon) through a very helpful and knowledgeable travel agent (Sarah Jones) who looked extensively through lots of holiday choices within my budget. She actually found... See more

Rated 5 out of 5 stars

From start to finish the booking experience was exceptional. We were looked after by Michael who was very knowledgeable and helpful. All the staff there in Maghull were very friendly and willing to he... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 5 Central Square, L31 0AE, Maghull, United Kingdom

  • 01515 202090

4.9

Excellent

TrustScore 5 out of 5

909 reviews

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4.9

All reviews

(909)

122,078 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were met by the lovely Laura who…

We were met by the lovely Laura who went through the holidays we had picked ourselves. Luckily she had noticed our favourite, next door had renovations going on so the noise was affecting people. We booked the riu hotel Costa del sol and we’re her now . It’s a fantastic place . It’s a large hotel but it has plenty of places to eat and drink. We’re glad we went to hays

8 July 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Jane Beard,

Thank you for your wonderful feedback! We are so pleased to here Laura was able to help you find such a fantastic holiday and that you are enjoying your stay. We appreciate your kind words.

Kind Regards
Emma
Manager

Rated 5 out of 5 stars

Very helpful in choosing our holiday

Very helpful in choosing our holiday

16 July 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Hi Michelle,

Thank you for your wonderful review! We are so pleased to hear that we were able to assist you in choosing your holiday. We truly appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Mike was knowledgeable and nothing was…

Mike was knowledgeable and nothing was too much trouble

15 July 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Hi,

Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was helpful and knowledgeable. We truly appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Happy traveller

As usual staff were very pleasant and friendly and every request was dealt with with a minimum of fuss. I am more than happy with the service from the shop in Maghull.

7 July 2026
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Reply from Hays Travel - Maghull

Good Morning Glenys, thank you so much for your lovely review. It is much appreciated and we are so glad Jess could get your holiday booked. Kind regards, Rachel

Rated 5 out of 5 stars

Very helpful and easy in booking

Very helpful and easy in booking

5 July 2026
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Reply from Hays Travel - Maghull

MR JOHN DARCY,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found the booking process helpful and easy.

Kind Regards
Hays Travel Amelia

Rated 5 out of 5 stars

Hays made my dreams come true💗

I found my perfect holiday (Honeymoon) through a very helpful and knowledgeable travel agent (Sarah Jones) who looked extensively through lots of holiday choices within my budget. She actually found me my dream holiday place which I thought was out of my budget so I was really happy that she made this dream come true, especially for such a special holiday (Honeymoon) xx 💗

11 July 2026
Rated 5 out of 5 stars

Great service

The staff were so pleasant and helpful. It was a relaxed process and no pressure at all to book anything. Thank you Laura and Emma.

12 July 2026
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Reply from Hays Travel - Maghull

Hi Jacques, thank you so much for your kind words, I will pass them on to Emma. It was a pleasure to help you.
Kind Regards
Laura

Rated 5 out of 5 stars

Brilliant Service

Amelia who looked after us was very helpful and knowledgeable, it was an absolute pleasure to be looked after by her.

11 July 2026
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Reply from Hays Travel - Maghull

Hi,

Thank you so much for your lovely review! We are delighted to hear that you had such a positive experience and that our team member was so helpful and knowledgeable. We truly appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Always use Hays Travel Michael in…

Always use Hays Travel Michael in Maghull office is a gem! Never fails to go all out to find exactly what we need. Nothing too much trouble for him well done Michael

7 July 2026
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Reply from Hays Travel - Maghull

Hi,

Thank you for your wonderful review! We are so pleased to hear that you consistently receive exceptional service from our team. We truly appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

So helpful

So helpful, staff knowledgeable.
Girls were friendly and nothing was too much trouble to find the holiday we wanted to celebrate our 50th wedding anniversary.

1 July 2026
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Reply from Hays Travel - Maghull

William,

Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect holiday to celebrate such a special occasion. We hope you have a truly memorable 50th wedding anniversary!

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

From start to finish the booking…

From start to finish the booking experience was exceptional. We were looked after by Michael who was very knowledgeable and helpful. All the staff there in Maghull were very friendly and willing to help.

24 June 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Good Afternoon Mrs Forshaw, thank you so much for your lovely review. It is much appreciated and we are so glad Michael could get your holiday booked. Kind regards, Rachel

Rated 5 out of 5 stars

Hays travel is simply the best.

Hays travel agents in Maghull is simply the best.
Staff are always very helpful especially Rachel. We wouldn’t go anywhere else to book our holidays.

5 July 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Good Afternoon Diane, thank you so much for your lovely review. It is much appreciated and always a pleasure to book your holidays. Kind regards, Rachel

Rated 5 out of 5 stars

Excellent as usual I love hays…

Excellent as usual I love hays especially the staff in Maghull so helpful Ann&kathy

3 July 2026
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Reply from Hays Travel - Maghull

Hi Ann,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and found our team to be so helpful.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, nothing is too much trouble we always choose maghull branch all staff always smiling and helpful and michael always gets us a lovely holiday and has a lot of knowledge, thanks michael

23 June 2026
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Reply from Hays Travel - Maghull

Hi,

Thank you for your wonderful feedback! We are so pleased to hear that our team made your booking experience excellent and that you always find a lovely holiday with us. We appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

So helpful and informative

So helpful and informative. Spent the time to sit with us to book our family package holiday. Thank you Laura and the team

29 June 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Hi,

Thank you for your wonderful feedback! We are so pleased we could help you book your family package holiday and appreciate you taking the time to share your positive experience.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Booked our holiday over the phone in a…

Booked our holiday over the phone in a couple of minutes, experience was excellent.

29 June 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Hi Malcolm,

We're so pleased to hear that your booking experience was excellent and that we could get your holiday arranged so quickly for you. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Good Afternoon Mrs Cushion, thank you so much for your lovely review. It is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel

Rated 5 out of 5 stars

Professional helpful staff

Professional, polite friendly & helpful

24 June 2026
Hays Travel - Maghull logo

Reply from Hays Travel - Maghull

Good Morning, thank you so much for your lovely review. It is much appreciated and we are so glad Laura could get your holiday booked. Kind regards, Rachel

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