Hays Travel - Lowestoft Reviews 

Listened to our wishes and gave the correct advice

Jack was amazing 🤩 I sent him a photo of a trip and within an hour he had put the trip together for me. Great service

Extremely pleasant service. Quick and efficient with good knowledge of the holiday on offer.

Laura was very helpful and knowledgeable, every question answered throughly.

Very helpful they got us what we wanted Paula's attention to detail was great booked holiday and airport car parking all in one

Jack was very helpful when booking our city break. Keeping us informed along the way. Very patient when I could not get my email to work also. Always 5 star service.

Lauren put us at ease from the word go very helpfull and efficient 10/10 should get a rise ??MR RIGGALL

Spent the time going through things about holidays was very helpfull

Everything we needed was carried out very professionally and Lauren was excellent.

Been a few days since I booked my holiday but once again Hays travel excelled themselves Rachael was lovely and friendly took the time to listen to what I wanted didn’t feel rushed at all, and managed to find me the perfect hotel to meet our needs. They printed out all our information including our e-tickets so less for us to do. All the staff are so accommodating, and you can see they genuinely enjoy what they do.
Another holiday booked 😊

Claire at the Lowestoft branch is our go to holiday advisor who always has endless patience. A true professional who goes the extra mile to finally find us the perfect match
( not an easy job)
Thank you so much you are a star. x

Jack (lowestoft) was very helpful.
Sort out our holiday very quickly.
And we found a good priced getaway
David

We originally wanted to do a river cruise using Stansted airport. Paula looked at lots of river cruises for us but none were going from Stansted. Paula then helped us to find a great holiday in Menorca. An adults only TUI Blue hotel. It looks amazing and we can’t wait to go. Paula is a brilliant travel agent and always tries her hardest to find us a good holiday. We find all the agents at Hays really friendly and helpful.

Michelle was very responsive to cruise query and did all the legwork to find suitable cabins and booked everything quickly . Recommend

The staff was great

As usual the lovely staff at Hays looked after us. Saw Michelle this time who booked our holiday with efficiency and professionalism. Every time we go to Hays we feel part of the family, we never have to say our name no matter who we see, they always remember us (hopefully in a good way)
We would never book with anyone else.

The person who served us Paula was very friendly, professional and customer focused all questions concerning our trip were answered in great detail nothing was to much trouble. She went out of her way and ring another Hays store to get the best deal possible. I would recommend all Hays staff at Lowestoft branch

Always been pleased with helpfulness and knowledge from staff

We went in not knowing where we wanted to go or when. All we knew was we wanted to fly from Norwich. We had a wonderful lady named Paula. She was so helpful helping us choose. Very patient with us and after a good while we had booked an amazing holiday. She booked me special assistance and called them and was totally amazing. Thank you Paula

Very friendly and helpful delivering my holiday