Katrina is fabulous... such a personalised touch and always... literally always available to answer any question or query I have before and after booking... even messaging during the holiday to... See more
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Katrina always goes above & beyond to make the search & booking so simple & it’s clear she has a passion for travel & loves helping people find the deals they are looking for Highly recommended
Company replied
Katrina always looks after my holidays offering the best prices and making sure I have my printed tickets and checks me in online so I don’t need to worry about anything. I highly recommmend for a str... See more
Company replied
1st Class Service from Katrina, she provided us with great options for our first ever cruise and helped us book the one we choose, offering advice and support at all times. Katrina is knowledgeable,... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Katrina Diamantis, Bempton, United Kingdom
- 1262325032
4.8
Excellent
91 reviews
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6 stars!! Katrina is THE BEST... ever!
Katrina is fabulous... such a personalised touch and always... literally always available to answer any question or query I have before and after booking... even messaging during the holiday to make sure everything is ok.
I always have 1000s questions before booking... which are dealt with so quickly and easily!
Have booked before with Katraina, got another one booked already... and will book again. If you're thinking of booking a holiday... don't think twice about using Katrina... she's awesome.
If I could give more stars I would! So here's to a 6 star review!!
6 June 2026
Unprompted review
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated and thank you for you continued support x
Katrina always goes above & beyond to…
Katrina always goes above & beyond to make the search & booking so simple & it’s clear she has a passion for travel & loves helping people find the deals they are looking for
Highly recommended
29 July 2026
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated x
Got the best deal!
The staff was polite, friendly and extreamly helpful with getting the best deal we was after.
12 July 2026
Katrina always looks after my holidays…
Katrina always looks after my holidays offering the best prices and making sure I have my printed tickets and checks me in online so I don’t need to worry about anything. I highly recommmend for a stress free holiday experience!
9 July 2026
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated x
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated x
Katrina Diamantis is a wonderful…
Katrina Diamantis is a wonderful person. Booked our holiday with confidence, nothing is too much trouble.
1 July 2026
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated x
Katrina has booked everything we…
Katrina has booked everything we require, cannot fault her at all. Excellent service given.
16 June 2026
Reply from Hays Travel - Katrina Diamantis
Thank you Annette for your wonderful feedback and taking time out to complete! its greatly appreciated x
Katrina is the best travel agent I’ve…
Katrina is the best travel agent I’ve ever worked with. Is patient, caring and does her job brilliantly.
Thank you so much!
10 June 2026
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback Jonathan and taking time out to complete! its greatly appreciated...not long now! x
Katrina made the whole booking process…
Katrina made the whole booking process simple, i told her what i wanted and she sorted everything out for me
30 May 2026
Reply from Hays Travel - Katrina Diamantis
Thank you Marie for your wonderful feedback and taking time out to complete and supporting my small business! its greatly appreciated x
Always a great experience with katrina…
Always a great experience with katrina very knowledgeable & efficient.
12 May 2026
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated x
Reply from Hays Travel - Katrina Diamantis
Thank you Sam for your wonderful feedback and taking time out to complete! its greatly appreciated x
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated x
Personal attention,getting the best…
Personal attention,getting the best deal possible, Staff that care
26 March 2026
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete! its greatly appreciated x
We always go to katrina to help us book…
We always go to katrina to help us book our family holidays, she's makes everything less stressful and always shows us many options :)
Supper happy thank you as always x
17 March 2026
Reply from Hays Travel - Katrina Diamantis
Thank you lovely for your wonderful feedback and taking time out to complete! its greatly appreciated x
Great service as usual from Katrina
Great service as usual from Katrina. Thank you for booking our next family holiday.
11 March 2026
Reply from Hays Travel - Katrina Diamantis
Thank you for your wonderful feedback and taking time out to complete and for supporting my small business! its greatly appreciated x
Excellent service from Katrina booking…
Excellent service from Katrina booking my holidays
Hassle free
31 December 2025
Katrina has been so helpful throughout…
Katrina has been so helpful throughout and very patient with us being picky finding the best deal possible with plenty of options for us to chose from! She responded quickly to any questions and has been so lovely!
15 November 2025
Katrina has always and contnue to be my…
Katrina has always and contnue to be my travel consultant she has and always goes above and beyond to ensure my holidays are perfectly planned I just cannot praise her enough well done katrina for being brilliant at your job x
28 October 2025
Katrina is my go to Agent
Katrina was helpful, informative and professional as always. She dealt with any queries rapidly and nothing was too much trouble. Highly recommended.
22 October 2025
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