Hays Travel - Greenock Reviews 

796
TrustScore 5 out of 5

4.9

58 Hamilton Way, PA15 1RH Greenock, GB


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Rated 5 out of 5 stars

Nothing was a bother for Alison(Greenock branch), she helped us decide on the best destination for our family's first holiday and looked for the best deal for our budget. She answered all our queries... See more

Company replied

Rated 5 out of 5 stars

I went in to hays with 0 plans of were I wanted to go. Spoke with alayna who was amazing and went through every option covering almost every destination known🤣 ended up settling on turkey as never be... See more

Company replied

Rated 5 out of 5 stars

Booking was made so simple. Everything organised with no hassles. Follow up appointment arranged to get our boarding passes and travel money ordered for pick up.

Company replied

Rated 5 out of 5 stars

The full attention of the young girl. Went out of her way, to go through everything to make our booking to our exact specification.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 Hamilton Way, PA15 1RH, Greenock, United Kingdom

  • 01475297022

4.9

Excellent

TrustScore 5 out of 5

796 reviews

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4.9

All reviews

(796)

126,550 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Vibes

it is such a pleasure just walking in greeted with beautiful smiles

26 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

Thank you very much for your kind review and for booking again !

Rated 5 out of 5 stars

The full attention of the young girl.

The full attention of the young girl.
Went out of her way, to go through everything to make our booking to our exact specification.

26 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

Thank you for booking and for taking the time to leave a lovely review - we appreciate it !

Rated 5 out of 5 stars

Nothing was a bother for…

Nothing was a bother for Alison(Greenock branch), she helped us decide on the best destination for our family's first holiday and looked for the best deal for our budget. She answered all our queries and helped put us at ease with some travel worries we had.

24 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

Thank you very much for your kind review and for booking with me at Hays in Greenock . I really appreciate it - Alison

Rated 5 out of 5 stars

Booking was made so simple

Booking was made so simple. Everything organised with no hassles. Follow up appointment arranged to get our boarding passes and travel money ordered for pick up.

23 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

Thank you very much Elaine for booking and for leaving a great review!

Rated 5 out of 5 stars

Very friendly helpful staff

Very friendly helpful staff
Would recommend booking your holiday with hays.
I book all my holidays with hays

1 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

Thank you for such a lovely review! It was great to get you all booked up again! Have the best time :)

Rated 5 out of 5 stars

Once in a lifetime holiday

Popped into Hays Travel on Thursday afternoon and went back in Friday afternoon as I said i would, the staff were brilliant, very helpful and knowledgeable in their job, any questions we had it was answered, only thing that I could say was, within the previous day then Friday afternoon the price had gone up over £200.00 pp, which put a strain on our budget, my son has Cerebral Palsy with additional support needs, so there's no way I could say no to the holiday as he was sitting with me, if it had been the same price as shown on Thursday would've been happier, but was to it was a live system the prices keep changing

18 July 2026
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Reply from Hays Travel - Greenock

Thank you for your great review Jean! yes unfortunately the prices had changed as it is a life system as you know :)

Rated 5 out of 5 stars

Alayna was very friendly and called…

Alayna was very friendly and called the hotel to see if flumes and slides where going be opened in month of april she went above and beyond

15 July 2026
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Reply from Hays Travel - Greenock

Thank you so much for the great review! and thank you again for booking :)

Rated 5 out of 5 stars

The staff at hays Greenock are so…

The staff at hays Greenock are so helpful and always have a welcoming smile I wouldn't go anywhere else now

12 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

Thank you so much for such a lovely review! It was fab to get you booked up again.

Rated 5 out of 5 stars

I went in to hays with 0 plans of were…

I went in to hays with 0 plans of were I wanted to go. Spoke with alayna who was amazing and went through every option covering almost every destination known🤣 ended up settling on turkey as never been and wanted something new and hot. Will be back again for any holiday I go on. Alayna also booked my previous holiday too.

6 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

Thank you so much for your lovely review! It was fab to get you all booked up again, Thank you :)

Rated 5 out of 5 stars

So we had great experience

So we had great experience, Alison the agent was so lovely and after a wee issue on our part, we did get our 1st holday booked for puerta del camren lanzarote 😍27days countdown is on and we are well happy 🫶

10 July 2026
Hays Travel - Greenock logo

Reply from Hays Travel - Greenock

So glad you are all booked up .Have a fab time . Alison

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