Your agent, I think her name was Hollie, was very patient and knowledgeable. She sought out the best deal for us, encouraging us to seek quotes from another company knowing we would return to Hays. Yo... See more
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Siobhán was extremely helpful, patient and professional with my slightly 'complicated' booking - she did not rush me - thank you! I have always found all the staff friendly and patient with my queries... See more
Always a great experience in Gordon street branch So friendly and helpful Makes booking a holiday a easy time Explain everything and answer any questions with great patience
Company replied
Sophie from glasgow branch was great told me everything i needed to know very pleasant girl ill definitely go back glasgow branch to book my holiday for next year 😆
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 Gordon Street, G1 3PU, Glasgow, United Kingdom
- 01413194933
4.9
Excellent
891 reviews
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Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that our team member was helpful and handled your booking promptly. We truly appreciate your kind words.
Reply from Hays Travel - Glasgow
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great experience with us in Glasgow. We truly appreciate your kind words.
Hollie
Your agent, I think her name was Hollie, was very patient and knowledgeable. She sought out the best deal for us, encouraging us to seek quotes from another company knowing we would return to Hays. You were not the cheapest but the service was better and we want to be taken care of.
2 August 2026
Reply from Hays Travel - Glasgow
HI Christine, thank you for your wonderful review, I can see from your booking Siana was your agent and we can pass this lovely message onto her! We are so glad we got you confirmed and thank you for choosing us
Reply from Hays Travel - Glasgow
Thank you for your fantastic feedback! We are so pleased to hear that you found our service and pricing to be excellent. We truly appreciate your kind words.
Did it all over the phone
Did it all over the phone. Girl was so helpful. Made it easy then sent all information to me on my email address.
7 August 2026
Siobhan was very helpful ,was also very…
Siobhan was very helpful ,was also very pleasant and nothing was a bother to her
28 July 2026
Service provided by a lovely young lady…
Service provided by a lovely young lady Sorcha very kind and attentive extremely helpful.
4 August 2026
Was looking for a holiday in Greece…
Was looking for a holiday in Greece 5going to create, and a lovely young girl from hays glasgow Gordon street helped me to find a holiday for myself leaving September 2027 , this girl was very efficient and helpful going through everything with me and together we managed to find one x
4 August 2026
Siobhán was extremely helpful
Siobhán was extremely helpful, patient and professional with my slightly 'complicated' booking - she did not rush me - thank you! I have always found all the staff friendly and patient with my queries.
2 August 2026
Assistant was very helpful
23 July 2026
Reply from Hays Travel - Glasgow
We truly appreciate you taking the time to share your positive experience, thank you!
Sophie from glasgow branch was great…
Sophie from glasgow branch was great told me everything i needed to know very pleasant girl ill definitely go back glasgow branch to book my holiday for next year 😆
30 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful review! We're so pleased to hear you had such a positive experience. We look forward to helping you book your next holiday.
Friendly reception listened to needs…
Friendly reception listened to needs clear recommendations well done
28 July 2026
Reply from Hays Travel - Glasgow
Thank you for your kind response! We appreciate your feedback
Always happy to go into this travel…
Always happy to go into this travel agants..... friendly , helpful staff .... excellent group..... and we will be back..... again .
21 July 2026
Reply from Hays Travel - Glasgow
Kenneth,
Thank you for your wonderful 5-star review! We are so pleased to hear that you find our staff friendly and helpful. We look forward to welcoming you back again soon!
Kind Regards
Hays Travel WhiteRose
booking holiday
slight misunderstanding with booking other than that every thing was fine staff very welcoming
25 July 2026
Reply from Hays Travel - Glasgow
HI Stewart! Thank you for taking the time to leave a review, we really appreciate your feedback, and apologies for the misunderstanding you had at the time of booking, we are glad everything went okay as I see my colleague has sorted it all out for you! We hope you have a wonderful holiday
Brilliant service as usual
Brilliant service as usual from hays and Sarah who searched online for nearly an hour to find a holiday and price i was happy with
24 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that you received brilliant service and that our team was able to find the perfect holiday and price for you. We appreciate your kind words!
Always a great experience in Gordon…
Always a great experience in Gordon street branch
So friendly and helpful
Makes booking a holiday a easy time
Explain everything and answer any questions with great patience
22 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that our team in the Gordon Street branch made booking your holiday an easy and pleasant experience. We truly appreciate your kind words.
This company is amazing they book my…
This company is amazing they book my holiday to turkey last November. Highly recommend
11 November 2025
Reply from Hays Travel - Glasgow
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service helpful and that we could assist you smoothly with your booking. We appreciate your recommendation!
Great staff and very friendly at both…
Great staff and very friendly at both Glasgow and Dunoon
20 July 2026
Reply from Hays Travel - Glasgow
Thank you so much for your kind review! It is much appreciated.
Little inspiration gos a long way
Never book elsewhere,our travel coordinator Karen is 1st class knows her stuff always friendly and helpful in finding just what we require at the time beach holiday or cruise no matter what could not recommend her or company highly enough
10 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive such excellent service and that we could help you find the perfect holiday.
I have always used Hay’s Travel for…
I have always used Hay’s Travel for booking a holiday as I find them to be so helpful and informative.
The agent that dealt with us was Sara she knew a lot about the resort and hotel we chose and I find that reassuring.
12 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful review! We are so pleased to hear that you found our team helpful and informative. It's great to know that our agent's knowledge of the resort and hotel was reassuring.
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