The whole experience was easy and the trip was competitively priced. Paula was very friendly, helpful and explained everything well.
Company replied
Location
Switch locationUnit 4, The Market House, Market Street, BT30 6LP Downpatrick, GB
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See what reviewers are saying
A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable... See more
Company replied
Annie was very helpful, pleasant and mannerly whilst dealing with our booking . She provided us with an overview of what the package included and after booking she ended the call by stating that... See more
Company replied
Staff went out of their way to get me booked on a holiday which my friends had booked They phoned when they said they would . Excellent staff who are knowledgeable, experienced, polite, pleasant and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4, The Market House, Market Street, BT30 6LP, Downpatrick, United Kingdom
- 02844898518
5.0
Excellent
753 reviews
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A very good experience
The whole experience was easy and the trip was competitively priced. Paula was very friendly, helpful and explained everything well.
11 August 2026
Reply from Hays Travel - Downpatrick
Thank you for your review! We are so pleased to hear that you had a great experience and that Paula was friendly and helpful.
Reply from Hays Travel - Downpatrick
Anthony,
Thank you so much for your kind words! We are delighted to hear that you found our team to be friendly, helpful, and informative.
Kind Regards
Hays Travel Downpatrick
Great advice…
They put me in touch with James who was experienced with cruises. He listened to what I wanted and gave great advice. This meant I felt like I was booking the correct trip and did so there and then.
8 August 2026
Reply from Hays Travel - Downpatrick
Thank you for your kind feedback. We are delighted to hear that James was able to provide such great advice and help you book the perfect trip!
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Paula was very helpful and made my…
Paula was very helpful and made my contact and booking very positive 😊
5 August 2026
Reply from Hays Travel - Downpatrick
Anita,
Thank you for taking the time to share your booking experience. We are so pleased to hear that your booking process was a positive one!
Kind Regards
Hays Travel Downpatrick
Annie the Hays representative is simply…
Annie the Hays representative is simply the best
1 August 2026
Reply from Hays Travel - Downpatrick
Berni,
Thank you for your wonderful feedback! We are so pleased to hear that Annie made such a positive impression. We truly appreciate your kind words.
Kind Regards
Hays Travel Downpatrick
I called and ask about specific things…
I called and ask about specific things for a holiday. No pressure put on Jordan. He simply and quickly sorted all out. Payment made job done. Super. Thankyou
30 July 2026
Reply from Hays Travel - Downpatrick
Darrell,
Thank you for your wonderful review! We are so pleased to hear that everything was sorted out simply and quickly for your holiday. We appreciate your kind words.
Kind Regards
Hays Travel Downpatrick
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Paula helped me with my booking and was…
Paula helped me with my booking and was very helpful
26 July 2026
Reply from Hays Travel - Downpatrick
Siobhan,
Thank you for your 5-star review! We are so pleased to hear that our team member was helpful with your booking. We appreciate your feedback.
Kind Regards
Hays Travel Downpatrick
We had an excellent experience with…
We had an excellent experience with this travel agent,They were professional,friendly and took care of every detail from start to finish,
24 July 2026
Reply from Hays Travel - Downpatrick
Thank you for your kind words! We hope you have a lovely time in Costa Del Sol!
Reply from Hays Travel - Downpatrick
Thanks for your kind words!
Highly professional
Staff went out of their way to get me booked on a holiday which my friends had booked
They phoned when they said they would . Excellent staff who are knowledgeable, experienced, polite, pleasant and a pleasure to deal with them
12 July 2026
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Very pleasant and helpful staff during…
Very pleasant and helpful staff during our booking.
18 July 2026
Reply from Hays Travel - Downpatrick
Thank you for your kind words! We hope you enjoy your cruise!
First class service
Annie is a lovely, friendly staff member. She took alot of time finding the best holiday for my family.
17 July 2026
Reply from Hays Travel - Downpatrick
Thank you for your kind words Emma, We hope you have a lovely holiday in Portugal!
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Great staff with easy booking.
15 July 2026
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Craig made everything easy as always
Craig made everything easy as always, he is so helpful and nothing is too much bother. He is just brilliant.
7 July 2026
Reply from Hays Travel - Downpatrick
Thank you for your kind words
First time opting for Hays
First time opting for Hays, it went well. I'll see how the package unfolds and decide whether I'll use Hays again.
7 July 2026
Reply from Hays Travel - Downpatrick
Joseph,
We're happy to hear your first experience with us went well! We appreciate your feedback.
Kind Regards
Hays Travel Downpatrick
Reply from Hays Travel - Downpatrick
Niall,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the booking process to be quick, efficient, and professional.
Kind Regards
Hays Travel Downpatrick
A phone call interested in a Rorys…
A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable . Totally trustworthy.
10 July 2026
Reply from Hays Travel - Downpatrick
Gina,
Thank you for your wonderful feedback! We're so pleased to hear that your phone call was a positive experience and that our team member was able to answer all your questions with patience and professionalism. We truly appreciate your continued trust in us.
Kind Regards
Hays Travel Downpatrick
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