We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
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Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more
Company replied
Very helpful, calm, considered advice. I left feeling very happy with my booking. Different options had been considered. Sofia was excellent, very professional and warm, helpful manner.
Company replied
Sofia was absolutely amazing!! She found the perfect deal for an amazing trip! Absolutely over the moon! Will definitely be recommending!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom
- 0161 8264889
4.9
Excellent
697 reviews
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Fabulous Customer Service
We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to what appears on paper to be a fabulous holiday which we are really excited to be going on.
7 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Didsbury
Thank you for taking the time , and giving us get feedback.
Very helpful
Very helpful, calm, considered advice. I left feeling very happy with my booking. Different options had been considered. Sofia was excellent, very professional and warm, helpful manner.
5 August 2026
Reply from Hays Travel - Didsbury
Thank you so much for your kind feedback I really do appreciate it! We hope to see you soon :)
Sofia was absolutely amazing!
Sofia was absolutely amazing!! She found the perfect deal for an amazing trip! Absolutely over the moon! Will definitely be recommending!
6 August 2026
Reply from Hays Travel - Didsbury
Thank you soo much!! I really appreciate this feedback. Thank you for booking with me and I hope to see you again in the future :)
Suzanne re Thailand
Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her best to secure me the accommodation and room configuration and flights I required when I came in to make the booking. She answered the questions I had and provided the relevant information I required. Now I can just look forward to our holiday confidently.
4 August 2026
Reply from Hays Travel - Didsbury
Thank you for your lovely review! I am so pleased I was able to find the perfect holiday for you and provide all the support you needed throughout the booking process. Have an amazing time in Thailand, and we look forward to helping you again in the future!
The lady Sara was very knowledge able…
The lady Sara was very knowledge able about the holiday I booked
Big thanks to her.
2 August 2026
Reply from Hays Travel - Didsbury
Thank you for you're feedback :) We really appreciate it and look forward to seeing you soon!
Hays travel shop Didsbury
This is where we always book our holidays as it's always cheaper than any online sights also the staff are lovely and helpful and always find us a great deal in the places we want to go we always deal with Sophia who works at the Didsbury Manchester branch she always satisfies
25 July 2026
Reply from Hays Travel - Didsbury
Thank you for you're feedback :) We really appreciate it and look forward to seeing you soon!
Zara was so helpful and friendly and I…
Zara was so helpful and friendly and I really feel comfortable thst my trip to Poland is already off to a good start.
4 August 2026
Reply from Hays Travel - Didsbury
Thank you for your feedback, we always appreciate you taking the time and booking with us. Thanks again
Reply from Hays Travel - Didsbury
Thank you for your feedback and taking the time . We look forward to seeing you in the future.
Staff are so helpful and they really…
Staff are so helpful and they really make sure you are given as much help and support as needed when booking a holiday.
26 July 2026
Reply from Hays Travel - Didsbury
Thank you for your lovely review! We're so pleased to hear you felt well supported throughout your booking. We really appreciate your kind words and look forward to helping you plan your next holiday! 😊
We always go to Hayes Didsbury shop as…
We always go to Hayes Didsbury shop as they are always so helpful and sort all my needs for assistance out. They are very thorough with it all, happy to help 😀
2 August 2026
Reply from Hays Travel - Didsbury
Thank you so much for your lovely review! 😊We hope you have a fantastic holiday and hope to see you again soon.
Great service as always
Great service as always. Would highly recommend Sofia at the Hayes Didsbury travel agency .
1 August 2026
Reply from Hays Travel - Didsbury
Pete,
Thank you for your kind review! We are so pleased to hear that you consistently receive great service. We truly appreciate your positive feedback.
Kind Regards
Hays Travel Didsbury
Reply from Hays Travel - Didsbury
Thank you so much for your lovely review! We hope you have a fantastic holiday :)
The staff in didsbury are very…
The staff in didsbury are very knowledgeable and friendly, we have been booking our holidays there for the past 5 years.
We would not go anywhere else
26 July 2026
Reply from Hays Travel - Didsbury
Thank you so much for your lovely review and for your loyalty over the past five years. We really appreciate your support and look forward to helping you book many more holidays! ✈️😊
Reply from Hays Travel - Didsbury
Thank you for your wonderful 5-star review! We are so happy to hear that everything was made easy for you from beginning to end.
Kind Regards
Didsbury
excellent service provided in house
excellent service provided in house
by the team in didsbury
14 July 2026
Reply from Hays Travel - Didsbury
Anil Bagul,
We are delighted to hear you received excellent service from our Didsbury team. We truly appreciate your positive feedback.
Kind Regards
Hays Travel
Excellent customer service from Mark
Excellent customer service from Mark
First time using Hays and will be regulars going forward.
16 July 2026
Reply from Hays Travel - Didsbury
Thank you for your feedback. And we look forward to seeing you again.
Reply from Hays Travel - Didsbury
Thank you again for your great feedback.
Hays travel are always amazing
Hays travel are always amazing - I’ve booked lots holidays both Birmingham and manchester offices. They are consistently professional, helpful and friendly
19 July 2026
Reply from Hays Travel - Didsbury
thank you for taking the time to give your feedback.
All 3 Ladies in the store were…
All 3 Ladies in the store were knowledgable, informative and very approachable💕Nothing seemed a problem and I walked away happy with the holidays I booked.
18 July 2026
Reply from Hays Travel - Didsbury
Thank you for taking the time to give feedback. And very nice comments. See you again soon. Thanks
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