Was very good at explaining everything and answered all the questions we wanted to know about our trip, Also gave us confidence that we could go in any time to ask anything we wanted to know ,Can’t wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Helpful and friendly staff made our visit so easy. During our visit we asked the agent to look at several different destinations, flight times, and hotels, none of which was too much trouble for her.... See more
Company replied
The staff at hays travel are so friendly and helpfull when I booked my holidays,they arranged everything to make this first time experience for my grandson as enjoyable and easy for him to cope with a... See more
Company replied
Hays Travel are excellent to deal with. They are all enthusiastic and knowledgeable and work hard to give the customer a great service. Everyone is really nice and I couldn’t ask for more. Just love... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Corporation Street, NN17 1NJ, Corby, United Kingdom
- 01536644060
4.9
Excellent
536 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was very good at explaining everything…
Was very good at explaining everything and answered all the questions we wanted to know about our trip, Also gave us confidence that we could go in any time to ask anything we wanted to know ,Can’t wait for our cruise
29 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everyone at hays travel were very…
Everyone at hays travel were very helpful and spent time to make sure what we wanted
21 July 2026
Reply from Hays Travel - Corby
Thank you for your wonderful feedback! We are delighted to hear that our team was helpful and took the time to ensure your needs were met.
Reply from Hays Travel - Corby
Thank you so much for your wonderful 5-star review! We are so pleased to hear that our team was friendly and explained everything clearly for you. We appreciate you taking the time to share your positive experience.
We always use Hays the staff are really…
We always use Hays the staff are really good and print everything off for us.
27 July 2026
Reply from Hays Travel - Corby
Thank you for your wonderful feedback! We are so pleased to hear that our staff consistently provide excellent service and assist you with everything you need.
Reply from Hays Travel - Corby
Thank you Sharon! It's always a pleasure having you in the branch.
Lauren dealt with us
Lauren dealt with us. Very helpful. Booking was easy and convenient. Very good service
25 July 2026
Reply from Hays Travel - Corby
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our service very helpful and that your booking experience was easy and convenient.
Very good and Lucia who dealt with my…
Very good and Lucia who dealt with my holiday booking was very helpful and friendly and explained everything to me
21 July 2026
Reply from Hays Travel - Corby
Thank you for your kind words! We are so pleased to hear that our team member provided such a helpful and friendly experience. We hope you have a wonderful trip!
Reply from Hays Travel - Corby
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team was so helpful and accommodating. We truly appreciate your kind words.
Hays Travel are excellent to deal with.
Hays Travel are excellent to deal with.
They are all enthusiastic and knowledgeable and work hard to give the customer a great service.
Everyone is really nice and I couldn’t ask for more. Just love Hays.
19 July 2026
Reply from Hays Travel - Corby
Thank you for your kind words - we love that you love Hays !
Reply from Hays Travel - Corby
Thank you for taking the time to leave us such a lovely review! We are so pleased to hear that you had a positive experience with our team.
Lucia was very patient and took time to…
Lucia was very patient and took time to help suggesting suitable places.
18 July 2026
Reply from Hays Travel - Corby
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was patient and helpful in suggesting suitable places.
Greatest from staff help
16 July 2026
Reply from Hays Travel - Corby
Thank you for your 5* review - much appreciated.
Very helpful staff who look at multiple…
Very helpful staff who look at multiple options to select the right holiday for you. Their travel knowledge and experience of visiting many of the places helps to guide the decision process.
5 July 2026
Reply from Hays Travel - Corby
Thank you for taking the time to share your feedback - much appreciated.
lvery good service
lauren spent over an hour with us finding accessible cabins for a cruise. she was very professional and covered many different companies until she found a cruise that fitted us
12 July 2026
We were assisted by ananda and she…
We were assisted by ananda and she helped us with the everything we needed, very friendly and knowledgeable
5 July 2026
Reply from Hays Travel - Corby
Thank you for this review - much appreciated.
The staff at hays travel are so…wonderfull
The staff at hays travel are so friendly and helpfull when I booked my holidays,they arranged everything to make this first time experience for my grandson as enjoyable and easy for him to cope with as he has autism. I will always book through them again.
30 June 2026
Reply from Hays Travel - Corby
Thank you for taking he time to review our service - we hope you and your grandson have an amazing time.
Holiday to Tenerife
Helpful and friendly staff made our visit so easy. During our visit we asked the agent to look at several different destinations, flight times, and hotels, none of which was too much trouble for her. We eventually booked 1 week in Tenerife. The booking process was completed quite quickly without any issues and even a reminder before we left to bring in our passports and also to let us know they will contact us 2 weeks before we fly regarding our boarding passes
24 June 2026
Reply from Hays Travel - Corby
We're so pleased to hear that our team made your visit easy and that you had such a positive experience booking your trip to Tenerife. We appreciate your kind words about our helpful and friendly service!
Great customer service
Amanda was very helpful, listened to our needs and tailored holidays to suit. When I later found another three holidays to check she bettered the price I had found online
1 July 2026
Reply from Hays Travel - Corby
We are delighted to hear that our team member was so helpful in tailoring holidays to your needs and even bettering online prices. Thank you for your wonderful feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.