We had a bit of a wait as it was busy but we were given an apology for waiting. Also asked if we had a quick question to save us waiting but we didn’t, needed to book a holiday. Excellent service fr... See more
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I had a wonderful experience booking my recent holiday through Hays Travel. The staff were extremely friendly, professional, and took the time to find the exact deal that fit my budget. The... See more
Company replied
The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in c... See more
Company replied
Great service, was seen by Sienna who was very helpful and explained everything about my holiday I had just booked.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8A High Street, SG18 0JA, Biggleswade, United Kingdom
- 01767823042
4.9
Excellent
432 reviews
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Reply from Hays Travel - Biggleswade
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently find our team to be friendly and helpful. :) Hannah
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
We had a bit of a wait as it was busy…
We had a bit of a wait as it was busy but we were given an apology for waiting.
Also asked if we had a quick question to save us waiting but we didn’t, needed to book a holiday.
Excellent service from Sienna, organised and efficient.
5 August 2026
Reply from Hays Travel - Biggleswade
Thank you for your kind words. We're glad to hear that even with a wait, you received excellent and efficient service. We appreciate you choosing us for your holiday booking.
Kind Regards
Hays Travel Biggleswade
Great service
Great service, was seen by Sienna who was very helpful and explained everything about my holiday I had just booked.
29 July 2026
Reply from Hays Travel - Biggleswade
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and explained everything about your holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel Biggleswade
The agent went all out to see we got…
The agent went all out to see we got the best service very satified.
1 August 2026
Reply from Hays Travel - Biggleswade
Hi Anne
Thank you for your wonderful review! We are so pleased to hear that our agent provided you with the best service and that you were very satisfied.
Kind regards Jackie :)
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
Very helpful and explained well
29 July 2026
Reply from Hays Travel - Biggleswade
Thank you so much for your wonderful feedback! We are delighted to hear that you found our assistance helpful and well-explained. Hannah :)
Hannah was very patient with me and…
Hannah was very patient with me and every body else were very good
17 July 2026
Reply from Hays Travel - Biggleswade
Thank you so much for your wonderful 5-star review! Hannah :)
I find the staff so helpful
I find the staff so helpful, nothing is too much trouble. The only travel agent I use and would highly recommend.
Great service, well done 👏🏻 ladies!!
16 July 2026
Reply from Hays Travel - Biggleswade
Thank you so much for your wonderful review! We are delighted to hear that you find our team so helpful and that nothing is too much trouble. We truly appreciate your kind words and your recommendation.
Excellent service and smooth booking process!
I had a wonderful experience booking my recent holiday through Hays Travel.
The staff were extremely friendly, professional, and took the time to find the exact deal that fit my budget.
The booking process was simple, easy, and stress-free. I will definitely book with them again!
They also assisted me with downloading the Hays app. Simple app and easy to use.
22 May 2026
Reply from Hays Travel - Biggleswade
Thank you so much for your wonderful feedback!
Kind Regards
Hays Travel
We attended the Biggleswade store…
We attended the Biggleswade store yesterday, and the staff were absolutely amazing. They were helpful, listened to our requirements and found us the perfect holiday, assisting us in choosing the right holiday for us.
22 July 2026
Reply from Hays Travel - Biggleswade
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect holiday.
Friendly staff
Friendly staff. Took time to answer all our questions. Very helpful in general.
16 July 2026
Reply from Hays Travel - Biggleswade
We are so pleased to hear that our team was friendly and took the time to answer all your questions, providing helpful assistance.
Reply from Hays Travel - Biggleswade
Adrian,
Thank you so much for your wonderful review! We are delighted to hear that our team provided you with such friendly and helpful service at a good price.
Kind Regards
Reply from Hays Travel - Biggleswade
We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Biggleswade
Amazing friendly service as always…
Amazing friendly service as always Hannah always has so much time to help with finding the best holidays to suit me and friends all the ladies are always so friendly and helpful and very interested to here about the holidays
9 July 2026
Reply from Hays Travel - Biggleswade
Thank you so much for your wonderful review! We are so pleased to hear about your positive experiences with our team. We truly appreciate your kind words and look forward to helping you and your friends with many more holidays. Hannah :)
Reply from Hays Travel - Biggleswade
Paul,
We are so glad we could help you find the perfect holiday!
Kind Regards
Hays Travel
Holiday booking.
Kiren took care of us and booked our holiday, and our insurance. She was polite, professional, and knew her job. Very well done.
7 June 2026
Reply from Hays Travel - Biggleswade
We are so pleased you had such a positive experience with our team. We appreciate your kind words and are glad we could assist with your holiday plans.
THEY WERE VERY HELPFULL AT BIGGLESWAD…
THEY WERE VERY HELPFULL AT BIGGLESWAD WE WOULD ALWAYS GO BACK YOUR COMPANY
5 June 2026
Reply from Hays Travel - Biggleswade
We are delighted to hear you had such a positive experience at Biggleswade. We appreciate your loyalty.
The staff r very friendly n helpful …
The staff r very friendly n helpful they dont rush you they give you all the information needed thats why i will always book holidays with hay,s travel
31 May 2026
Reply from Hays Travel - Biggleswade
We truly appreciate your kind words! We are delighted to know our team provided excellent service and information. We look forward to assisting you again.
The young lady who I dealt with could…
The young lady who I dealt with could not have been more helpful.She was very efficient,friendly and made my experience a good one.
6 June 2026
Reply from Hays Travel - Biggleswade
Valerie Day,
We're so glad to hear our team member provided such efficient and friendly service, making your experience a good one. Thank you for your kind words!
Kind Regards
Hays Travel
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