Hays Travel - Bedminster Reviews 

804
TrustScore 5 out of 5

4.9

83 East Street, BS3 4EX Bedminster, GB


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Rated 5 out of 5 stars

It was a breathe of fresh air to deal with a person direly in a travel shop who was knowledgeable and helpful and who actually cared about providing good service. It was good to know that good old fa... See more

Company replied

Rated 5 out of 5 stars

We walked into Bedminster, Bristol branch and was greeted by Jackie. This lady did everything possible to customise our holiday the way we wanted it. Nothing was too much trouble for her. Jackie... See more

Company replied

Rated 5 out of 5 stars

Jackie from Hayes Travel Bedminster arranged our holiday with precision and thoughtfulness (she knows us as we've been to her many times before). She gave us options and helped us choose the best. Hay... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and knowledge of destinations I was enquiring about. Thanks to Rachel for all the hard work again, will always come back to you.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 83 East Street, BS3 4EX, Bedminster, United Kingdom

  • 01174055635

4.9

Excellent

TrustScore 5 out of 5

804 reviews

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4.9

All reviews

(804)

122,751 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service and knowledge of…

Fantastic service and knowledge of destinations I was enquiring about. Thanks to Rachel for all the hard work again, will always come back to you.

11 July 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thankyou for booking a lovely Holiday to Zante with me and I hope you love it as much as I do..Regards Rachel

Rated 5 out of 5 stars

It was a breathe of fresh air, thank you.

It was a breathe of fresh air to deal with a person direly in a travel shop who was knowledgeable and helpful and who actually cared about providing good service. It was good to know that good old fashioned customer service and focus still mean something in a world of endless online bookings and passwords. The price of the holiday was a goods the the online price, albeit with good service and a nice smile. Well done Lisa at Hays Travel Bedminster Bristol. We will definitely be back to book another holiday. Thank you.

7 July 2026
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Reply from Hays Travel - Bedminster

Thank you mark for your kind review. I hope you have a fabulous Holiday.
Kind regards Lisa

Rated 5 out of 5 stars

Really friendly agents more than…

Really friendly agents more than helpful to get you the best deal

5 July 2026
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Reply from Hays Travel - Bedminster

Thank you for booking another lovely Holiday yo Cyprus with us..Regards Rachel

Rated 5 out of 5 stars

Lisa was brilliant

Lisa was brilliant

11 July 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for the lovely review and booking another lovely cruise with us

Rated 5 out of 5 stars

Hays have always been brilliant…

Hays have always been brilliant especially
Jaci.
She has just got a cruise with a assessable cabin for my scooter for a very good price .
We are very pleased, Jaci is very good at her job and knows what we want and so we always get everything we want in a holiday .
We only go to hays and have a lot holidays booked. The team there all seem interested to hear about our holiday and are pleased that we have had a great time.
Its always a good visit when we go we always come out feeling good and cant wait for our next holiday . Thank you to all the girls at hays they do a brilliant job .

8 July 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you so much for this lovely review Anna, so pleased to get a suitable cabin for you. Let me know if you need any further assistance. See you again soon! Kind regards Jackie

Rated 5 out of 5 stars

First class service as always

First class service as always, really helpful staff,and coffee ☕️ as well. Thank you for your help on getting what was asked for.

7 July 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for the great review and for booking another holiday with us. See you again! Kind regards Jackie

Rated 5 out of 5 stars

Very professional

Very professional, helpful, and thanks for advising us to take additional "Cruise Insurance",no other agents ever mentioned it on our previous 10 cruises.

5 July 2026
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Reply from Hays Travel - Bedminster

Thank you for booking a lovely Cruise with us...Kind Regards Sophie

Rated 5 out of 5 stars

Efficient staff

Good communication and friendly approach with customers

24 June 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for taking the time to leave a great review. Kind regards Jackie

Rated 5 out of 5 stars

Jackie from Hayes Travel Bedminster…

Jackie from Hayes Travel Bedminster arranged our holiday with precision and thoughtfulness (she knows us as we've been to her many times before). She gave us options and helped us choose the best. Hayes has done us proud again.

27 June 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for booking another lovely trip to Venice with me Helen and for leaving a 5* review. Let me know if you need any further assistance. Kind regards Jackie

Rated 5 out of 5 stars

Amazing, helpful

We walked into Bedminster, Bristol branch and was greeted by Jackie.
This lady did everything possible to customise our holiday the way we wanted it. Nothing was too much trouble for her.
Jackie listened to everything we wanted from our holiday and put together the perfect package. We now can't wait to go.
The office was air conditioned which was a god send due to the extreme heat we were having.

25 June 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you so much for this lovely review, it was a great meeting you both and booking your amazing holiday. See you again soon! Kind regards Jackie x

Rated 5 out of 5 stars

Rachel as always is amazing at finding…

Rachel as always is amazing at finding me a break in my budget!
Don’t know what I would do without her help. Always brillant and if she been to the place can tell you locally too about it.
Thank you

25 June 2026
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Reply from Hays Travel - Bedminster

Hi Lisa
Thank you for your kind review
Rachel

Rated 5 out of 5 stars

Happy and friendly faces

From when we first walked into the Hays office it was like walking into a room of friendly smiling faces. Everyone can’t do enough for you. Our travel advisor Rachel was so helpful and any worries that we had she was able to answer all our concerns. Can’t wait for our holiday and looking forward to booking the next. I can confirm we will be back.

17 June 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for your kind review Denise. Kind Regards Rachel

Rated 5 out of 5 stars

I will always book with Hays Travel in…

I will always book with Hays Travel in East Street Bedminster. Jackie is so helpful and friendly and goes the extra mile to help book your holiday.
All the other staff are friendly. It is a very nice travel agent.

22 June 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you so much for this lovely review Lin... it was great to see you again and book another holiday for you! See you again soon. Kind regards Jackie x

Rated 5 out of 5 stars

Staff and service was great

Staff and service was great

14 June 2026
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Reply from Hays Travel - Bedminster

Thank you for coming in and booking another lovely Holiday to protaras...Regards Rachel

Rated 5 out of 5 stars

Lovely friendly staff,very…

Lovely friendly staff,very helpful.sorted out another holiday for us.Thanks again Rachel

16 June 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for popping in and booking another lovely Holiday with us....Roll on September...Regards Rachel

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