SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!! As far as Aptive itself I rate you a ZERO STARS. Re... See more
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They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
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Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... See more
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We have had three scheduled services that were no shows. Ther was no communication that they were not going to make it. For two of the no shows we were given a time period of 8am-5pm, which meant... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States
- 12067410820
We overthink pests so you don't have to.
4.4
Excellent
171 reviews
Asks customers to review
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Explained a number of things about the…
Explained a number of things about the service and what he was doing. Very thorough!
2 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everyone is very friendly and answer my…
Everyone is very friendly and answer my questions. Thanks for keeping the bugs and rodents away.
26 May 2026
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for the great feedback! We’re so glad to hear our team has been friendly, helpful, and able to answer your questions, and that you’re seeing great results keeping pests away.
At Aptive, our goal is to make sure everything is handled with care, communication, and consistency so you can feel comfortable in your home. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Very polite and concerned about my…
Very polite and concerned about my property. Thank you.
29 May 2026
Reply from Aptive Pest Control - Seattle
It's great to hear that you're satisfied with the treatment provided, MIKE SZYMONIK! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Communication
Communication. Not just telling me what will happen but explaining products used, asking questions, and comprehending responses, making personal connection.
27 May 2026
Reply from Aptive Pest Control - Seattle
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Real experience may 27 & 28 and 6 years ago
I had been with aptive pest control many years ago and canceled because non-consistent service and constant cancellations. It's about 6 years later and one of their people came to my door and I thought heck yeah. I had an appointment the 27th between 8:00 and 10:00 a.m. by 11:00 as they had canceled I had taken work off. That made me frustrated. They rescheduled between 4:00 and 9:00 that very same day, at 9:25 at night I get a text that they canceled on me again. I called the next morning, which is today. They said they would for sure be herebetween 4:00 and 5:00, at 5:25 I get a text that they canceled. I called to discontinue service because this is only their second service call and they were clear that they would charge a lot if i didcontinue service. I spent 20 minutes on the phone arguing with them that they can't charge me cancellation service when they canceled me three times. I told them they should pay me the $200 x 3 for canceling on me if I have to pay $200 for canceling my service... After a long back and forth they did honor not charging me extra. I do not recommend them. They don't show for their appointments.
27 May 2026
Unprompted review
Reply from Aptive Pest Control - Seattle
Hi Michelle,
We’re really sorry to hear about the frustration and inconvenience you experienced with the missed and rescheduled appointments. Having time set aside and then receiving last-minute cancellations is understandably upsetting, especially when it happens more than once.
At Aptive, consistency and clear communication are important to us, and it’s clear we didn’t deliver that experience here. We appreciate you taking the time to share this feedback, as it helps us identify where we need to improve so situations like this are better handled moving forward.
If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can review your account and better understand what happened.
-Jasmine, Aptive Care Team
SPENCER your Technician IS THE…
SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!!
As far as Aptive itself I rate you a ZERO STARS. Rescheduling my appointment from Tuesday May 26th to Saturday May 23rd is unfortunate but it happens. BUT doing so via an unmonitored email at 6am on Saturday May 23rd is COMPLETELY ASSININE !!! Who reads their email on the weekend let alone on Saturday morning at 6:00 AM !!! YOU CREATED a disaster in-waiting if I had not been home when your technician showed up at 2:45pm. What a surprise when he showed up !!! DO BETTER as seriously your Customer Support ABSOLUTELY SUCKS !!! Very unprofessional and clownish !!
23 May 2026
Reply from Aptive Pest Control - Seattle
Hi Gary,
Thanks for taking the time to share this, and I’m really glad to hear Spencer delivered such excellent service with strong attention to detail. I’ll be sure to pass that recognition along to him.
That said, I’m sorry for the frustration caused by the short-notice scheduling change and the way it was communicated. That’s not the experience we aim to provide at Aptive, and I understand why it felt disruptive and unprofessional.
Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure it’s properly handled. At Aptive, we’ve got this handled, and we want your full experience to match the quality Spencer provided.
-Jasmine, Aptive Care Team
Spent 10 minutes max at my house
Spent 10 minutes max at my house. I’m seeing more spiders. Strongly considering firing this company and going with another.
21 May 2026
Reply from Aptive Pest Control - Seattle
Hi Cindy,
Thank you for sharing your feedback. I’m sorry to hear you’re feeling this way and that you’ve noticed an increase in spiders after your service. That’s not the experience we want for our customers at Aptive.
We aim to make pest control feel simple and handled, with results you can feel confident in, so I understand your frustration with the time spent and the outcome you’re seeing.
If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can review your account, take a closer look at what’s going on, and work toward getting this properly addressed.
-Jasmine, Aptive Care Team
He was very personable and did a…
He was very personable and did a thorough job and told me what he was doing also
21 May 2026
Reply from Aptive Pest Control - Seattle
Hi Kathy,
We really appreciate you sharing this. It is great to hear your service professional was personable, thorough, and took the time to explain what he was doing during the visit. That kind of communication and attention to detail is exactly what we strive for at Aptive, because we want you to feel informed and comfortable every step of the way. We have got this handled, and we are glad we could take care of your home in a way that felt clear and reliable.
-Jasmine, Aptive Care Team
APTIV staff are Always reliably on…
APTIV staff are Always reliably on time, always take time to explain what they are doing, always listen to and solve any concerns we have. Always respectful, always communicate all the service received on our visit. We are extremely satisfied and recommend APTIV to our friends.
19 May 2026
Reply from Aptive Pest Control - Seattle
Hi Susan,
We really appreciate you taking the time to share this. It’s great to hear your Aptive service professionals are consistently on time, taking the time to explain the service, listening to your concerns, and communicating clearly throughout each visit. That level of reliability and respect is exactly what we strive for every day at Aptive. We’re especially grateful for your recommendation and continued trust. You can always count on us to keep everything handled with care and consistency each time we come out.
-Jasmine, Aptive Care Team
Positive experience
Technician was on time, walked through to see the areas I was concerned about, and gave me treatment options. Overall a very positive experience.
9 May 2026
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for choosing Aptive and taking the time to share your experience! We’re really glad to hear your service professional was on time, took the time to walk through your concerns, and explained treatment options clearly. That kind of communication and attention to detail is exactly what we strive for on every visit. At Aptive, we want you to feel confident that your home is in good hands and that every concern is fully handled with care and transparency. We truly appreciate you being a part of Aptive!
-Jasmine, Aptive Care Team
I feel that for the money I pay it’s…
I feel that for the money I pay it’s way too much for the service. The workers are great.
8 May 2026
Reply from Aptive Pest Control - Seattle
Thank you for sharing this with us, Susie. I’m glad to hear the service professionals themselves have been great to work with, though I’m sorry the overall value of the service hasn’t felt right for you.
We’d like the opportunity to review your account and service details to better understand your concerns and see how things have been going on your end. Please reach out to us at socialmedia@goaptive.com with your service address, and we’ll take a closer look. We're here to help in any way we can!
-Alexis, Aptive Care Team
They arrive on a set schedule
They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was unusable because of spiders and web activity, now I can enjoy my covered outdoor area without fear.
7 May 2026
Reply from Aptive Pest Control - Seattle
We really appreciate your feedback, Lynette! It’s wonderful to hear how smoothly everything has been going for you. Having a consistent schedule and knowing the service will be handled whether you’re home or not really does make a difference, and I’m so glad that routine has brought you peace of mind. Hearing that your covered deck has gone from being unusable to a space you can comfortably enjoy is exactly the kind of outcome we hope to deliver. Creating that kind of improvement for your home is what our team strives for every day.
We’re truly grateful you’ve chosen Aptive to help care for your pest concerns and to be part of your home’s ongoing protection!
-Alexis, Aptive Care Team
Great customer service
Great customer service. The tech always contacts us before he arrives and sends photos of all the wor he has completed.
6 May 2026
Reply from Aptive Pest Control - Seattle
Thanks for taking a moment to share this with us, Christine! We love to hear that the communication and attention to detail have made a positive impact, especially with the advance notice before arrival and the photos showing the completed work. That transparency and consistency really matter, and we’re grateful you’ve chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Good work and efficient.
Tony addressed my concerns about a hornet nest. He made quick work of them. Then refilled the rodent traps etc. around the house.
12 May 2026
Reply from Aptive Pest Control - Seattle
Hi Suzanne,
Thank you for taking the time to share this feedback. We’re glad to hear Tony was able to quickly and effectively address your hornet concern and also take care of refilling the rodent traps around your home. That kind of responsiveness and attention to detail is exactly what we aim for at Aptive.
We appreciate you trusting us to handle these issues for your home. We’ve got this handled on our end, and we’re here whenever you need us again.
-Jasmine, Aptive Care Team
The person who arrived did all he…
The person who arrived did all he could. However, I had asked to be rescheduled as I was in Arizona that week. But they did not listen and he came and could not do the entire yard. My back gate is locked unless I am expecting someone.
So he needs to come back and finish the yard!!!
PLEASE ADVISE
5 May 2026
Reply from Aptive Pest Control - Seattle
Hi Elaine,
Thank you for taking the time to share this, and I’m sorry for the frustration this caused. I can understand how disappointing it must have been to request a reschedule and then still have a partial service completed, especially with access limitations like your locked back gate.
At Aptive, we want every visit to be completed at the right time and in full alignment with your instructions, so what you described is not the experience we aim to deliver. We’ve got this handled from here, and we want to make sure your yard is fully taken care of as intended.
Please reach out to us directly at socialmedia@goaptive.com so we can review your service notes, confirm your requested scheduling, and get a follow-up visit set up to complete the areas that were missed.
-Jasmine, Aptive Care Team
Aptive Technician Brian is a quality employee!
Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to your company and quality people like him deserve to be rewarded with a pay raise to keep them from leaving your company.
Thank you for sending Brian to service my home.
Very respectfully
R Knight
9 May 2026
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for the thoughtful feedback and for choosing Aptive! We’re really glad to hear Brian provided such a friendly, professional, and thorough service experience. We’ll be sure to pass along your kind words to him.
We also appreciate your perspective and support of our team. At Aptive, we aim to keep every home handled with care, consistency, and expertise, and it’s great to know Brian delivered that for you. We’re grateful for your trust and look forward to continuing to serve you!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Seattle
Hi Mike,
We really appreciate you taking a moment to share this! It’s great to hear that Donna provided such thorough service and did a great job during her visit.
At Aptive, we take pride in making sure every home is handled with care, attention to detail, and consistency, so it means a lot to know Donna delivered that level of service for you. We’ll be sure to pass your feedback along to her.
Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Seattle
Hi Donna,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear the service was both professional and friendly during your visit.
That’s exactly the experience we aim to deliver every time, making sure your home is cared for with respect, clear communication, and attention to detail so everything is properly handled from start to finish. We appreciate your trust in Aptive, and we’re always here whenever you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
We have requested "Jr" for monthly…
We have requested "Jr" for monthly service, and he's been particularly helpful in explaining if finding rodent evidence inside/outside, and what/why in recommending monthly treatments. Photos are very helpful in explaining
22 April 2026
Reply from Aptive Pest Control - Seattle
Hi Polly and John,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear that Jr has been so helpful during your monthly service, especially when it comes to walking you through what he’s seeing and why specific recommendations are being made. Clear explanations and those photo updates can make a big difference in feeling confident about what’s happening around your home, and we’re glad that’s been your experience. We’ll be sure to pass this along to him. At Aptive, we believe in keeping things straightforward and transparent so you always feel like it’s handled with care, we’ve got this handled.
-Jasmine, Aptive Care Team
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