Eurofins Reviews 

10,178
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

worst experience ever in the shop they have in C/ Velez Málaga. Unfriendly and deficient personnel treating clients as meat. But, not enough, they do not analize what it is prescribed by doctor, but t... See more

Rated 1 out of 5 stars

Terrible !!! 1.Eight persons for one appointment at 8 o'clock , then another eight persons for 8:04 ,then same for 8:08 and so on .So 50 persons waiting- only one nurse working. 2.Later is abso... See more

Rated 1 out of 5 stars

Eurofins USA foods safety assurance & certification is the worst! The Technical Manager, Tech Reviewers, Schedulers and Business Certification Unit are incompetent boobs. They make excuses and lie con... See more

Rated 5 out of 5 stars

Ok we were able to use the Warrington drive thru for our pcr tests and believe it is closing down soon. We had excellent help from staff and despite their having to stand in the pouring rain supported... See more

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Company details

  1. Diagnostic Center
  2. Medical Laboratory

About Eurofins

Written by the company

Eurofins. World Leader in Testing for Life.

55 000 employees. 900 laboratories. 50 countries.

Eurofins Scientific is an international Group of life sciences companies that provide a unique range of analytical testing services to clients across multiple industries.

The Group believes it is the global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

With 55,000 staff across a network of more than 1000 independent companies in over 50 countries generally specialised by end client markets and operating 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as develop and carry out innovative clinical diagnostic testing services.

As one of the most innovative and quality-oriented international companies in its industry, Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities and healthcare practitioners around the world.

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2.5

Poor

TrustScore 2.5 out of 5

10K reviews

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2.5

All reviews

(10,178)

73 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible !!

Terrible !!!
1.Eight persons for one appointment at 8 o'clock , then another eight persons for 8:04 ,then same for 8:08 and so on .So 50 persons waiting- only one nurse working.
2.Later is absolutely impossible to download your results.So if you have an appointment with doctor next day - no results.
3.You need to go to the office next day and wait again ,so eventually they'll print your results
4.And of course is private ,you pay significant amount of money for this "Service ".
5.I recommend that you need to search another lab .This place doesn't work .

4 June 2026
Unprompted review
Rated 1 out of 5 stars

worst experience ever. Look for another lab

worst experience ever in the shop they have in C/ Velez Málaga. Unfriendly and deficient personnel treating clients as meat. But, not enough, they do not analize what it is prescribed by doctor, but they apply their own criteria to exclude test because they consider not relevant due to the results of other parameters, basically, they save money on behalf of the client, they charge full price and deliver incomplete results. As a result I have to convey another test. There are plenty of good laboratories in Spain and in Málaga, like Quirón. Never again Eurofins

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Eurofins in Marbella and Fuengirola

I have been to Eurofins (previously called Synlab) several times in Marbella and Fuengirola, and I am very impressed with their service for blood and urine tests.

There was no waiting time when I booked in advance, and I received my results within about two working days. The reception staff at the laboratory were very kind and helpful, and they all spoke English very well. I cannot even see a mark on my arm.

I highly recommend this laboratory.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

never used their service

never used their service. but ended up with someone's blood vials delivered to my house in the post. not exactly what I would expect to receive. when called the number on the bottom of the form, totally disregarded. then I tried to reach out on social media. no luck. so eurofin thanks for someone's blood. I am sure you are a totally non secure service and don't seem to care about customer service or your public image.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutey shocking service, AVOID

This was a completely unacceptable experience from start to finish and, in my view, does not even deserve the one star required to leave a review. The service failed to meet the agreed deadline, with explanations that were neither reasonable nor professional. The report itself contained serious and concerning errors, including incorrect address details, which calls into question the accuracy of the entire document.

We were also charged for tests that were never requested, and these charges were only removed after we challenged them. In addition, specific information that had been clearly agreed prior to payment was not included in the final report, despite assurances it would be.

As a result of these issues, we suffered financial loss and were forced to seek services elsewhere, causing further delay and inconvenience.

Overall, this was a poorly managed process lacking in accuracy, transparency and accountability. Based on our experience, I would strongly advise others to proceed with caution.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

I paid a high sum for a comprehensive…

I paid a high sum for a comprehensive analysis of over 27 microorganisms, already tested by other laboratories in Europe, and what I got is a ridiculous list of 7 bacteria I already knew were present. I'm horrified

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Eurofins is reliable

Eurofins is reliable, fast, and has labs everywhere. We use them for food safety testing, and they always deliver accurate results on time. A bit pricey, but worth it for the quality. Definitely recommend!

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. In the first meeting , i got impression that i met right people. It was good for the first 2 months . After that they did their best to drag issues. They reply after 3-4 days. If issue still needs attention then will take weeks. Concerned person never pays attention to the problem and result is that you get issues after issues. But one gets stuck once you have started work with them. As soon as my task completes , i will never ever deal with this company. Worst customer service. No attention to customer.

30 May 2025
Unprompted review
Rated 3 out of 5 stars

Eurofins offers a user-friendly service…

Eurofins offers a user-friendly service with quick and efficient results, but there are some drawbacks. While the staff are friendly, locating the testing site is challenging due to the lack of signage. Some customers have experienced issues with test results not integrating smoothly with official sites, and there have been reports of certain tests not being recognized by airlines, causing inconvenience and extra costs. Additionally, the demeanor of some staff leaves room for improvement. Overall, a mixed experience with areas needing attention.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Sequencing services don't run samples

Sequencing services have been going downhill for the last two years. It has reached the point where not only does the sequencing service give poor results, but they just don't run samples. On my last round, 4 out of 40 samples weren't run at all. With the awful way they treat their employees, I am not surprised. Just another example of enshittification of a company

3 May 2024
Unprompted review
Rated 1 out of 5 stars

Eurofins County Pathology (UK), the worst

Eurofins County Pathology (UK) is the worst lab experience I have ever had in my life.

They probably lost my blood test, but no one is able to provide information.
I have called 80 times and no one answers the phone.
Sent dozens of emails and no one replies to them.

They can't even confirm whether they have the test or not.

I have now lodged a formal complaint with the CGQ.

9 February 2024
Unprompted review
Rated 1 out of 5 stars

Had the unpleasure of dealing with the…

Had the unpleasure of dealing with the Norway branch of Eurofins. Extremely unprofessional. Almost felt like they did not want to sell their prodducts. Never come accross such poor customer service in my life.

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Substandard OVERPRICED Services

I do not recommend their food safety consulting service. You will be charged a hefty sum with substandard service. Do not waste your money, you can find a better partner. Instead of properly advising customers of their limitations, they will instead focus on how to take your money.

15 October 2023
Unprompted review
Rated 1 out of 5 stars

Possible scam alert

I ordered a test kit for asbestos from Eurofins Belgium web page amiante-laboratoires.be . I paid and the money was taken but no kit arrived. When emailing the company to ask when the kit would be sent I got an answer to say that they closed their webshop in May and could not help me. However they have taken my money and when asking for a refund I got no answer. Possible scam alert

18 July 2023
Unprompted review

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