I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Almost a 5 star . Would be a 5 star if we could choose from free gifts. I got nasal strips for spending certain amount which i never use . Instead protein sample or shaker like other website has would... See more
Company replied
It’s a great product but I bought the choc bliss this time and Inprefer the vanilla. Having said that next time I will try another flavour given the variety they have! Super easy fast delivery and c... See more
Company replied
Delivery times are good, and all the products I’ve ordered have been of good quality and undamaged. Prices are a bit high, especially with the flat delivery cost. My usual go-to site, especially when... See more
Company replied
Company details
Information provided by various external sources
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Contact info
42 Wollongong Street, 2609, Fyshwick, Australia
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
Excellent
7K reviews
Asks customers to review
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Excellent thank you
8 July 2026
Efficient service and a good price.
9 July 2026
Bought some protein bars was wonderful…
Bought some protein bars was wonderful and delivery was good
9 July 2026
Good product & delivery but bad mobile website experience
Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up!
Product is good - the chocolate mug cake is much nicer than the red velvet.
2 July 2026
Shipping is quite expensive and it is…
Shipping is quite expensive and it is really inconvenient that some bundles are not available in store.
30 June 2026
Could improve customer care
Would be helpful if you responded to my email regarding being charged for freight when I shouldn’t have been.
8 July 2026
Sweta was an absolute gem
Sweta was an absolute gem! She went above and beyond to help me try a protein powder before I made a decision and also gave me a scoop for an oxyshred I bought previously that came without a scoop.
8 July 2026
I received the product within 2 days of…
I received the product within 2 days of ordering, very swift service on their behalf, product was well packaged, very satisfied
29 June 2026
Easy to navigate website
Easy to navigate website, had the products I needed, quick delivery and I also get to collect Livebetter rewards through Medibank, win win👌🏼
7 July 2026
I felt tricked in the purchase and…
I felt tricked in the purchase and support brushed me off. Won’t purchase here again.
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Elite Supps
Hey Bradley
We are so happy to hear that our team was friendly and provided you with helpful information. We appreciate your kind words!
Elite Supps
Reply from Elite Supps
Hey Louise
We're so glad to hear you found us friendly and helpful. We truly appreciate your kind words!
Elite Supps
The company has no ethical values
The company has no ethical values. They lure you to place higher value order by offering free gifts and after you place the order, they say the free product of out of stock. I was supposed to get $34 free stuff and after I received the order, they didn’t send any free gift. When I called them, they gave me a $5 gift card
7 July 2026
Reply from Elite Supps
Hi,
We're sorry to hear you were disappointed with your experience.
Our free gift promotions are always subject to stock availability. If a promotional item sells out, our team provides a replacement where possible, or alternatively a gift voucher as a goodwill gesture. We understand this may not have been the outcome you were hoping for and appreciate your feedback.
Thank you for taking the time to share your experience.
Elite Supps
Arrival of order come in a timely…
Arrival of order come in a timely manner, with nothing missing unfortunately I give 4 stars purely because the powder of the ordered drink it very hard so time is required to loosen for consumption.
7 July 2026
Reply from Elite Supps
Hey there
We appreciate you sharing your feedback regarding the consistency of the powdered drink. We are sorry to hear that the product was difficult to prepare. We are always working to improve our products and your comments are valuable in helping us do so.
Elite supps
Reply from Elite Supps
Hey there
We appreciate your positive feedback! We are so glad you enjoyed the fast delivery service and received a genuine product. Thanks for sharing your experience.
Elite Supps
Reply from Elite Supps
Hey Brian
We're truly happy to hear you appreciate our team's dedication to honesty, courtesy, and promptness. Your feedback means a lot to us.
Elite Supps
Reply from Elite Supps
Hey there
Thanks for your feedback. We understand price is an important factor when shopping for supplements. We regularly run promotions and work hard to offer a wide range of quality products at competitive prices. We appreciate your feedback and hope to welcome you back again soon.
Elite Supps
Reply from Elite Supps
Hey Jolanda
We're so glad you're happy with the product and appreciate the fast delivery! Thanks for sharing your positive feedback.
Elite Supps
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