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Eden Mobility - Oldham Reviews 

138
TrustScore 5 out of 5

4.9

Henshaw Street 22-24, OL1 3AA Oldham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went to Eden to have a look at different wheelchair options as my mobility has been getting worse. Very friendly staff Laura showed me all the different chairs and let me try them all out. She was... See more

Company replied

Rated 5 out of 5 stars

Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These... See more

Company replied

Rated 5 out of 5 stars

Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair. I Met the lovely,friendly,bubbly personality of Rachel. I th... See more

Company replied

Rated 5 out of 5 stars

Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura ar... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom

  • 0161 393 4597

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(138)

1,414 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laura and Lucie are the best!

Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These 2 are wonderful assets to your team

22 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Only went to have a browse in order to…

Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura are too. Thank you both very much.

22 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Took my partner to look at wheelchairs

Took my partner to have a look at some wheelchairs. Both the staff Lucie and Laura were very helpful and had a lot of knowlage about the products.
They let my partner try out the chairs and we had a bit of a laugh witch was really nice

20 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Excellent customer service

I went to Eden to have a look at different wheelchair options as my mobility has been getting worse.
Very friendly staff Laura showed me all the different chairs and let me try them all out. She was very helpful and not pushy at all as today was just a recon mission to find out prices and what I wanted ect.
Laura also told me about the coffee mornings which will be nice to attend will definitely be back ☺️

20 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Friendly and welcoming always being…

Friendly and welcoming always being treated the best and staff always looking out for the customers in the best way, Lucie and Laura attended my every need perfectly and fully caring about my feelings and helped me get the service I needed

20 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Lucy made me feel welcome was friendly…

Lucy made me feel welcome was friendly and helpful and I will shop at Eden Mobility Oldham again

15 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Pleasant very helpful and trustworthy.

Pleasant very helpful and trustworthy.
Was able to help and understand my friend who has hearing problems
Thank you for all your help

11 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Rachel was extremely helpful

Rachel was extremely helpful, did her best to solve my problem within minutes, big thankyou

11 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Lucie is great thanks for everything…

Lucie is great thanks for everything you do for us, it's our 3rd purchase.

7 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.

Rated 5 out of 5 stars

Lucie is good and amazing

8 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.

Rated 5 out of 5 stars

I will return 100%

Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair.
I Met the lovely,friendly,bubbly personality of Rachel. I think we spent 30 minutes just getting on with general chitchat I've not made any soup yet but I will save you some as promised! They do a coffee morning Friday's which will be good to do. I will return 💯% Karen

14 June 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

I visited the Oldham shop recently…

I visited the Oldham shop recently feeling apprehensive and looking to buy a mobility scooter. I was put at ease by Rachel very quickly. We discussed my needs and she was very helpful finding the correct scooter to suit me. I was allowed a test drive, which gave me confidence with Rachel's guidance. She went over and above to help ( we even had quite a laugh), great company. I came away with my purchase, very happy, therefore I have now got my freedom to go out and about again. Great service, great shop. Would recommend to anyone that may need your help in the future. Thank you Rachel and the other lady,( sorry I have forgotten your name). Joan.

3 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for taking the time to leave us a review.
We really appreciate your kind feedback and are delighted to hear about your positive experience with Eden Mobility. Customer satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
Thank you for choosing Eden Mobility. We look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Fantastic service by Amo and Rachel

Fantastic service by Amo and Rachel

3 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

Really good staff and very helpful this…

Really good staff and very helpful this is the second time we’ve got something from Eden mobility really pleased with what we’ve got

23 June 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Amazing service by amo and Rachel

Amazing service by amo and Rachel . Both pleasant and helpful

Thanks ladies

22 June 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Fantastic service by Amo And Rachel

Fantastic service by Amo And Rachel
On Amo first day she amazing.

22 June 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Really helpful at Eden in Oldham lucie…

Really helpful at Eden in Oldham lucie and Rachel are really smily and pleasant

19 June 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.

Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Excellent Service

Me and my mum visited the shop in Oldham and was served by Rachael and she went above and beyond to help sort my mums service out for her electric wheelchair.
Every-time we visit the shop Lucy and Rachael are very friendly, helpful and professional. I would recommend this shop to anyone.

19 June 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.

Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Rachel was absolutely brilliant

Rachel was absolutely brilliant with me and my dad! The service was absolutely amazing as well! Free brew in the morning as well! Absolutely brilliant, would recommend to absolutely everyone who asks.

19 June 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.

Warm regards,
Eden Mobility

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