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Eden Mobility - Oldham Reviews 

153
TrustScore 5 out of 5

4.9

Henshaw Street 22-24, OL1 3AA Oldham, England, GB


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Rated 5 out of 5 stars

I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome ( Lucie and Jonathan).... See more

Company replied

Rated 5 out of 5 stars

rachel was amazing helped us find the perfect walker showed us how to use and explained everything thoroughly and was so friendly and helpful

Company replied

Rated 5 out of 5 stars

I have been going in the shop for many years to buy equipment so I have got to know Lucy and I just want to say if there was a reward for the no 1 sales person she would the one She is so passio... See more

Company replied

Rated 5 out of 5 stars

Friendly and kind service as always. Has time to chat, met new starter Jonathan having training at Oldham who was equally as welcoming.

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom

  • 0161 393 4597

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Replied to 98% of negative reviews

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4.9

All reviews

(153)

1,472 reviews in the last 12 months

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Rated 5 out of 5 stars

rachel was amazing helped us find the…

rachel was amazing helped us find the perfect walker showed us how to use and explained everything thoroughly and was so friendly and helpful

8 September 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Friendly and kind service as always

Friendly and kind service as always. Has time to chat, met new starter Jonathan having training at Oldham who was equally as welcoming.

1 September 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Our nice experience this morning

I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome
( Lucie and Jonathan). We browsed around the shop, the staff advised us, gave us a mobility magazine for us to take away, we will definitely return and recommend to our other service users for future purchases.

2 September 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

I have been going in the shop for many…years well recommended

I have been going in the shop for many years to buy equipment so I have got to know Lucy and I just want to say if there was a reward for the no 1 sales person she would the one
She is so passionate about her customers and genuinely wants to make sure you get what is best for you
Nothing is ever any trouble
Only last week we went regarding a scooter for one of our Clients we had been given some funding towards and she was there right away seeing how we can find what we needed she explained everything about it and knew what she what she was talking about we even ended up with a Bag for the back of it unbelievable service
Caring great listener and Genuine
I would recommend this shop to everyone

17 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

Lucie is very helpful and caring

Lucie is very helpful and caring, nothing is too much for her.

20 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.

Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.

Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.

Best wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

Friendly & helpful service

Rachel was very friendly & helpful demonstrating the walkers for my mum, thank you 🙏

17 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

My experience today in selecting a…

My experience today in selecting a automatic folding scooter has been fantastic Rachel at Eden Mobility was so professional, patient, and a lovely personality. After test driving 2 models I decided that the Smartie Plus suited my needs I would definitely recommend Eden Mobility

17 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Eden mobility, Oldham

I can't thank Lucie and Justin enough for today, especially Lucie! They made the purchase of a wheelchair and pressure cushion for my mum so easy. With guiding me through every step on how to use and manage the product. They are the most pleasant, polite, chatty, friendly and knowledgeable team i could ask for. Again thank you for making my life easy today.

11 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Rachel was friendly

Rachel was friendly, knowledgeable and professional, listening to my needs and offered many alternatives without being pushy.

8 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Went in this morning for a toilet key

Went in this morning for a toilet key , Lucle greeted me with a lovely warm smile , she was so chatty , polite and charming, took very good care of me , thank you

11 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Lucie and Sam are great

Lucie and Sam are great, coffee mornings g are my highlight of the week.

7 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

We were looking for a electric…

We were looking for a electric wheelchair. Sam at Eden Mobilty was really helpful and showed us somethin to fit our needs. Very impressed with the service.

3 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Lucie is amazing and wonderful person I…

Lucie is amazing and wonderful person I meet and was very good with me

3 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

2nd purchase

Accompanied my aunt to purchase her second walker from here today and was served by the lovely Rachel.
Great service again and very thorough. Made my aunty feel at ease and explained all the functions well.
Thank you again.

1 August 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Great service from Lucie and Sam

Great service from Lucie and Sam. Thank you for your support looking forward to coffee mornings.

29 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Laura and Lucie are the best!

Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These 2 are wonderful assets to your team

22 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Only went to have a browse in order to…

Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura are too. Thank you both very much.

22 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Took my partner to look at wheelchairs

Took my partner to have a look at some wheelchairs. Both the staff Lucie and Laura were very helpful and had a lot of knowlage about the products.
They let my partner try out the chairs and we had a bit of a laugh witch was really nice

20 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Excellent customer service

I went to Eden to have a look at different wheelchair options as my mobility has been getting worse.
Very friendly staff Laura showed me all the different chairs and let me try them all out. She was very helpful and not pushy at all as today was just a recon mission to find out prices and what I wanted ect.
Laura also told me about the coffee mornings which will be nice to attend will definitely be back ☺️

20 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Friendly and welcoming always being…

Friendly and welcoming always being treated the best and staff always looking out for the customers in the best way, Lucie and Laura attended my every need perfectly and fully caring about my feelings and helped me get the service I needed

20 July 2026
Unprompted review
Eden Mobility - Oldham logo

Reply from Eden Mobility - Oldham

Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team

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