We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera... See more
Company replied

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera... See more
Company replied
Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more
Company replied
Very simple to book very accommodating for an afternoon visit. Keeper well up to date on what time they will arrive. Very simple payment problem was solved showed me the problem and showed me when pro... See more
Company replied
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
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Telephoned Dyno -Rod at 11.30am, they had a man here by 12.30pm. Excellent service. The young man who turned up was very helpful and professional in sorting out my issue with the drains.

Reply from Dyno-Rod - Thames Valley
Very simple to book very accommodating for an afternoon visit. Keeper well up to date on what time they will arrive. Very simple payment problem was solved showed me the problem and showed me when problem was solved. Very polite people.

Reply from Dyno-Rod - Thames Valley
The engineer was fabulous. No fuss, quick and efficient and gave good advice to prevent any further possible issues. 5 stars Thank you.

Reply from Dyno-Rod - Thames Valley

Reply from Dyno-Rod - Thames Valley
We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera to identify the problem so he knew what was needed. He did a thorough job and cleared the walls of the drains with a special machine that removed all the debris. He worked hard. All internal drains are emptying quickly now to the outside drain. It is an excellent service provided by Dyno-Rod from backup admin in the office by Darcey and the site work by Craig. Thank you to all involved.

Reply from Dyno-Rod - Thames Valley
Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to ensure no debris left
Extremely impressed.

Reply from Dyno-Rod - Thames Valley
Very pleased with this service. Friendly, approachable staff. Explained everything clearly. Very grateful to have a working system again! Fixed within 3 days which was a great relief.

Reply from Dyno-Rod - Thames Valley
Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage.
Received a call from our engineer Adam to let us know he was on his way. He was very friendly and helpful in explaining what the problem was. The issue needed a second visit to fully resolve and he was always very polite and friendly.
Afterwards he left all the area clean and tidy and even used disinfectant to clear down.
Many thanks to Adam and the team.

Reply from Dyno-Rod - Thames Valley
Luke came out and quickly located and dealt with my blocked drain. He was very helpful and friendly. Good, efficient service.

Reply from Dyno-Rod - Thames Valley
Quick to come on same day call all very quickly delt with and fixed very happy.

Reply from Dyno-Rod - Thames Valley
4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.

Reply from Dyno-Rod - Thames Valley
Prompt response. Cleared blocked outside within 30 minutes. Friendly and professional engineer. Efficient office staff.

Reply from Dyno-Rod - Thames Valley
Blocked drain cleared very quickly, good communication from all at company, would recommend.

Reply from Dyno-Rod - Thames Valley
The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to rectify the issue himself, he ensured that we knew what next steps to take and we weren’t charged for his short visit. Thank you to the team member who visited. Thames Water have since rectified the issue.

Reply from Dyno-Rod - Thames Valley
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently.
Before he could start to tackle the blockage however, it took over 30mins to get the water tank on the Dyno Rod vehicle filled from our house tap.

Reply from Dyno-Rod - Thames Valley
Honestly I called Dyno rod because they came years ago and did a great job. Their efficacies are top and respectful by naming Craig who came and the lady in the office.
I am grateful for their kindness over the phones.
Also they reassured me that everything is fine. Thank you very much.

Reply from Dyno-Rod - Thames Valley
Friendly, efficient and helpful with guidance for future maintenance

Reply from Dyno-Rod - Thames Valley
Excellent job, James (i think his name was) was brilliant 🤩

Reply from Dyno-Rod - Thames Valley
Contacted late on Monday afternoon and job listed and completed by mid morning on Tuesday. Staff member was polite, punctual and very professional- a really high standard of operation.

Reply from Dyno-Rod - Thames Valley
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