Ilia made the experience great. She was very knowledgeable and precise. The atmosphere was friendly and the service & process was smooth. Will recommend to my friends & family
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ilia made the experience great. She was very knowledgeable and precise. The atmosphere was friendly and the service & process was smooth. Will recommend to my friends & family
Company replied
A very special thank you to Vanessa in Sacramento she was so helpful she should get a raise and a promotion from Paul a first time buyer Also a special thank you to Clint at Autoworx for his help with... See more
I arrived with a car in mind, sharif Yusuf was very nice didn’t rush me answered all my questions, truly a comfortable enjoyable experience. I hate going to dealerships but this experience made such... See more
My sale rep Shay was amazing very informative and understanding the buyers point of view and not only on making the sale
Written by the company
Written by the company

2400 Auburn Blvd, 95821, Sacramento, CA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very special thank you to Vanessa in Sacramento she was so helpful she should get a raise and a promotion from Paul a first time buyer Also a special thank you to Clint at Autoworx for his help with the warranty work that was done
My sale rep Shay was amazing very informative and understanding the buyers point of view and not only on making the sale
Ilia made the experience great. She was very knowledgeable and precise. The atmosphere was friendly and the service & process was smooth. Will recommend to my friends & family

Reply from DriveTime Car Sales - Sacramento
I would like to say the staff here in Sacramento is amazing especially Vanessa when you go here please ask for her first she is amazing
Shai was great. Quick, easy and definitely the funniest salesmen there. See him when you stop by
Salesman Shaif Yusuf was excellent a very respectful young man had a excellent experience at Drivetime.

Reply from DriveTime Car Sales - Sacramento
Thank you so much ILIA!!!! You were so great, calming & helpful while I purchased my vehicle! I for sure will be returning to you & the Drivetime family!! Thanksssssss!!!!!!
I arrived with a car in mind, sharif Yusuf was very nice didn’t rush me answered all my questions, truly a comfortable enjoyable experience. I hate going to dealerships but this experience made such a difference in my views of sale people. Future cars this is the place to shop thank you
This was my second time coming in today and second time having Shaif help me. He was super helpful and amazing to work with. Would 10/10 recommend him to anyone looking to buy a vehicle.

Reply from DriveTime Car Sales - Sacramento
My experience was great. At first I was a little worried that I would be wasting my time because I have had experiences with other car lots where I wasted my whole day and left with nothing. But Ilia made it happen. She also didn’t sell me false hopes the whole time. She kept it real and made sure she got me in something that I could afford.
Joshua, Ilia,and everyone did an amazing job get me in a Beautiful car with fast friendly phenomenal service thank you guys very much
Walked in waited 20 min, asked the lovely manager about the expected time to get help. Jasmine immediately set me up with a gentleman to explain the process. I was set up with Shaif.
Shaif and Jasmine waited for us until 8:30 to seal the deal. Drive Time, Ty!
Thank you for the 90s playlist, allowing us to test drive, waiting until after hours, the coffee, and the patience! Enjoy the holidays!
We had great experience with Lilia Reynolds’s she was very helpful and full of Experience we were very happy with our buying from illia would recomend others .
Rufus was great ! Amazing customer service and care. He was extremely knowledgeable on the cars he presented and even stayed extra to make sure my needs were met. He’s an amazing salesmen and its great at his job.

Reply from DriveTime Car Sales - Sacramento
Came in today to get a vehicle Shaif Yusuf made the process extremely easy wasn’t any pressure at all would definitely recommend 5/5

Reply from DriveTime Car Sales - Sacramento
Rufus is the best!ask for him. he will get you right every times was have a bad day he help so much y’all rock!

Reply from DriveTime Car Sales - Sacramento
We got an excellent service from Shaif. He was super kind, explained things in detail.

Reply from DriveTime Car Sales - Sacramento
Rufus Osby What Amazing sale person he is! Rufus was super wonderful he made my experience so worth the time and energy. He was helpful he was patient with me he explained everything double check every thing. Rufus keep up the great work . Thank you Thank you !! I'm grateful for this experience and I'm recommend an older lady to DriveTime Sacramento she about to do the prequalified application now and I told her to tell Rufus I sent her.

Reply from DriveTime Car Sales - Sacramento
Shaif Y, was phenomenal and patient with us for picking out the car for us! I would definitely recommend this place for a car!

Reply from DriveTime Car Sales - Sacramento
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.