I joined Dating.com hoping to meet genuine people. Unfortunately, as a free member, I found the platform very difficult to use. After only a few messages, many conversations became unavailable, and I... See more
Company replied
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Review summary
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Reviews shaping this summary
Something failed to send, credits still gone. Agent explained policy, explain the credits how they, end of story. Kind, honest, but no miracle refund.
Company replied
I couldn’t log Intoy account and I’ve been contacted the customer service for weeks, but never get response back, how can I get some help please?
Company replied
Couldn`t figure credit math. Thought I`d spam support, but FAQ had plain table: chat 0.5, voice 2, video 6 per five mins. Even showed little GIF for lets mingle thing. Rare to see docs not full of buz... See more
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Company details
Written by the company
Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.
Contact info
United States
- 1 (888) 980-9770
- support@dating.com
- dating.com
3.1
Average
2K reviews
Asks customers to review
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Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're looking to have a great time. We hope you enjoy your experience and meet some interesting people along the way 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you find the platform easy to use and straightforward. We appreciate your support 💙
Beautiful woman with beautiful attitudes
27 June 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you've had a positive experience and enjoyed meeting people here. Thanks for sharing your thoughts 💙
Its my first time joining the app and…
Its my first time joining the app and haven't gotten any experience yet. But hoping to find good results here.
27 June 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely okay since you’re just starting out. We hope you’ll enjoy exploring the app and have positive results as you continue using it. We’d be happy to hear your experience once you’ve had more time here 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're having a good experience. Thanks for sharing 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're feeling relaxed. We hope you continue enjoying a calm and positive experience on the platform 💙
I'm yet to start my experience here
I'm yet to start my experience here. But I love the detailing
27 June 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s great to hear! We’re glad you appreciate the detail and design. We hope you enjoy your experience once you start exploring the platform, and we’d love to hear your thoughts later on 💙
I'm a teacher in Viet Nam.
I'm a teacher in Viet Nam.
I'm always honest, loyal and want make serious relationship.
27 June 2026
Reply from Dating.com
Hello, thank you for sharing 😊 We appreciate your honesty and it’s great to hear you’re looking for a serious and loyal relationship. We wish you the best in meeting someone who matches your values and intentions. 💙
okay not sure if good dating site
27 June 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely understandable if you’re still unsure. Take your time to explore the platform and see how it works for you. We hope your experience becomes clearer and more positive as you use it. 💙
This company is soo fantastic to…
This company is soo fantastic to connect someone to his/her soulmet, its soo woow, thats what i can say.
27 June 2026
Reply from Dating.com
Hello, thank you so much for your kind feedback 😊 We're glad to hear you're having such a positive experience and enjoying the connections you're making. We wish you the best on your journey to finding your special someone 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're having a good experience so far. We hope it continues to be positive for you. 💙
You charge $79 for 3 months then once…
You charge $79 for 3 months then once in you have to keep buying coins to chat to people
27 June 2026
Reply from Dating.com
Hello, we’re sorry to hear your concerns and understand how this can feel frustrating.
Our subscription provides access to the platform, and certain features like messaging may require credits depending on usage. We clearly display pricing before any purchase, but we understand that this model may not be ideal for everyone.
If you’d like us to look into your specific account or charges, please update your review with your User ID so our support team can assist you directly.
I have explore through this app yet to…
I have explore through this app yet to come up with an experience
27 June 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely okay—you’re still in the early stage of exploring the app. Take your time to get familiar with it, and we hope you’ll soon have experiences worth sharing. We’d be happy to hear from you again later 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely fair. Take your time exploring the platform, and we hope you’ll find a match that feels right for you. We’d be happy to hear your thoughts once you’ve had more experience 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're enjoying life and making the most of your days. We hope you continue having positive experiences here 💙
Hardworking woman
The stuff were polite,helpful,and professional. The service was fast and everything was handleddmoothly
26 June 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you found the service polite, helpful, and professional, and that everything was handled smoothly and quickly. We appreciate your kind words and support 💙
I am convince that when I come here I…
I am convince that when I come here I will fine the right match
26 June 2026
Reply from Dating.com
Hello, thank you for sharing 😊 That’s a positive mindset, and we hope that as you explore the platform you’ll meet someone who truly matches what you’re looking for.
Take your time, enjoy the conversations, and we wish you the best on your journey to finding the right connection 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're having a positive experience and that things are going well for you. Thanks for sharing your thoughts 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 That's completely understandable—you've just joined. We hope you'll have a great experience as you explore the platform, and we'd love to hear your updated thoughts once you've had a chance to use it. 💙
It was kept simple!
25 June 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad you appreciate the simple and straightforward design. Keeping the experience easy to use is one of our priorities. Thanks for sharing 💙
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