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Atheneum Reviews 

12,886
•
TrustScore 4.5 out of 5

4.6

Business and IT Consulting Agency
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Review summary

Created with AI, based on recent reviews

Considering 1,555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for providing a seamless, well-organized consultation process and maintaining clear communication from start to finish. Consumers note that the team is always polite and highly responsive, making scheduling expert calls quick, easy, and straightforward for everyone involved. However, some people mentioned that the payment cycle can be quite slow, often taking up to four weeks or more to finally complete. A few other people also felt that following up multiple times for delayed disbursements was somewhat frustrating, though many still appreciated the overall professional guidance.

What people talk about most

Staff

Consumers find staff to be positive, professional, and very well organized. Reviewers consistently mention... See more

Service

Customers consistently note positive experiences with service, highlighting professional communication and... See more

User experience

People report positive experiences with user experience, highlighting seamless and fast interactions from... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers reporting quick, reliable, and timely... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

Great experience with Atheneum staff at different levels. Service was good, payment was a bit slow (4 weeks or more) but it was not a major problem. Consultation client was of great quality.

Rated 5 out of 5 stars

I was satisfied with the entire process from start to finish. The team was professional, and everything was well organized. What impressed me the most was their communication and efficient coordinatio... See more

Rated 5 out of 5 stars

Great communication and liaison between Expert and client. Set up in the system was easy and protocols for calls are straightforward and easy to follow. No technology glitches observed during calls... See more

Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(12,886)

1,460 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great experience overall

Great experience overall. The Atheneum team was professional, responsive, and well organized throughout the process. Communication was clear, scheduling was smooth, and payment was handled promptly. I would be happy to work with them again.

19 August 2026
Rated 4 out of 5 stars

Overall

Overall, a very good experience. The process was smooth and straightforward, and the service met my expectations. There is still some room for improvement, but I was generally satisfied.

21 August 2026
Rated 5 out of 5 stars

Professional services

Trusted. Genuine transactions. Payment made as promised. Predefined questions helps guided the calls/ discussions/consultation.

13 August 2026

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