Wimpole Reviews 

1,682
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and caring staff, highlighting their expertise and ability to make them feel at ease throughout their procedures. The service is frequently described as excellent, with many appreciating the well-organized process, clear communication, and comprehensive aftercare support. People are particularly impressed with the smooth user experience, from initial consultations where all questions are answered without pressure, to the seamless execution of the procedure. However, some customers also noted dissatisfaction with the results, mentioning poor density, unnatural appearance, or uneven hairlines that did not match initial promises. A few other people also felt that the aftercare and customer support were lacking, with difficulties in getting clear updates or consistent assistance, and some felt their feedback was not taken seriously. There were also occasional concerns about the conduct of technicians during procedures and the perceived absence of the surgeon for significant portions of the operation.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, expertise,... See more

Service

People report positive experiences with service, often highlighting the high level of care, expertise, and... See more

User experience

Customers had positive experiences with user experience, often describing it as excellent, smooth, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the personalized and supportive... See more

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just wanted to say a massive thank you to my team for organising everything for my procedure. Trichologist: Marie-Royce Book Surgeon: Dr Ulf Kienecker Technicians: Qais and Bose Further support... See more

Rated 5 out of 5 stars

The full experience was positive, Wimpole are a great choice for your hair graft surgery. The facility in London is ideally located (Harley street) and is set out very privately. Dr Ulf was excellent... See more

Rated 5 out of 5 stars

Had a great experience today 2600 grafts at Wimpole Harley St Clinic. Couldn't fault anything from the following: Advisor: Adam Pre op: Derrick Post op: Marieroyce DrBarry and his team: Nav N... See more

Rated 5 out of 5 stars

Amazing experience! I had an FUT eyebrow transplant with the wimpole. I was very nervous but they reassured me every step of way and I felt like I was in very capable hands. I’m nearly 9 weeks post tr... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Wimpole is UK’s longest-established hair restoration clinics, providing specialist hair transplant and hair loss treatments since 1975. With a long-standing Harley Street heritage and clinics across the UK, our surgeon-led team has helped more than 40,000 patients restore their hair with natural-looking, long-lasting results. We offer advanced FUE and FUT hair transplant procedures, medical hair loss treatments, PRP, and structured aftercare, with every treatment journey planned around patient safety, honest advice and clear communication. From your first consultation through to recovery and results, our team is here to guide you with care, experience and clinical expertise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,682)

360 reviews in the last 12 months

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Rated 5 out of 5 stars

My Excellent Experience

Hi recently had my hair transplant procedure, and the whole experience was a pleasure, the staff at the clinic are very friendly and helpful, my patient advisor Husnain was very helpful and answered all my questions with transparency and honesty. My surgeon Dr Mir Malkani was also very knowledgeable and guided me with his expertise. I have yet to see the end results as my procedure was 2 weeks ago, but I'm very much looking forward to seeing my results. Thanks to everyone at the Wimpole clinic.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Attentive and Reliable

A great experience with Wimpole, a good first appointment, attentive follow up and clear instructions ahead of the procedure. On the day Dr Ricardo and his team were kind, relaxed and put me at ease. Simone looked after my post procedure aftercare and was regularly in contact to check in and ensure I was doing well.

All in all a fantastic experience from start to finish!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

From my initial consultation with…

From my initial consultation with Husnain to my procedure with Dr Malkani and his team, I've had nothing short of a world-class experience at Wimpole Clinic. Despite the long day, the team took care of me, treated me well and ensured my experience was the best. Furthermore, Husnain was incredibly helpful with my post-surgery care and ensured I was following it properly.

Overall, I am pleased with how my surgery turned out, and I am excited to see the results I achieve down the line.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Very professional team

Very professional team, painless procedure and next to no pain or swelling during recovery. Aftercare from KJ has been great always available at the end of the phone.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional and sensitive

Sensitive handling of issues and questions

Extremely quick response to any questions; the after care was excellent. I am extremely grateful to staff at Wimpole Clinic and, in particular, to Husnain for his after care, resolving anxieties I had in January and later in the spring. I was very impressed with his dealing with scabs on my head a few weeks after the procedure.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

7 months post transplant

If I am to rewind the clock back by 7 months to the morning of the long feared date of my hair transplant at the Wimpole Clinic...

Before leaving the house, one final glance in the mirror at the island of hair that for many years was all that lay between the top of my head and the sky and then off to No 2 Harley St.

I have written in a previous revue about the professionalism and compassion I received both before and during the transplant. Now I am delighted to be able to give my feedback from a 7 months post op perspective.

The results are extraordinary and have genuinely exceeded all expectations. The island I referred to earlier, has been replaced by a fully populated country and I am beyond delighted with the results.

This happiness was cemented when not so long ago when I met up with my university friends who I've known for close to 30 years. A selection of some of the most cynical people on the planet. They arrived at our selected bar in the west end of London in the full knowledge I'd had the transplant and itching to point out the ridiculousness of the vanity path I had opted to walk down. Albeit through gritted teeth, to a person they had to concede that the results were miraculous and my Wimpole Clinic decision was a decision well taken.

To Husnain and his team of miracle workers, I cannot thank you enough. And to those of you experiencing similar feelings of trepidation I had seven months ago, I implore you to take the plunge. It is so so worth it.....

12 June 2025
Unprompted review
Rated 5 out of 5 stars

2 years post OP

Nearly 2 years post OP and couldn’t be happier with the results.

From my first consultation with Carly, the whole process was seamless and couldn’t ask for more attention to detail, knowledge of the process and very accurate reassuring predicted results.

Dr Luciano was the surgeon who completed the procedure, from the time I arrived he explained in detail how the day would go, the continuous reassurance and ensuring I was comfortable, relaxed and explaining the next steps as he went. I couldn’t have asked for a better experience. The staff with him were also just as attentive and made the day and atmosphere relaxing and also professional.

Post surgery the continued support and checking-in from Carly was excellent, could reach out and speak to her anytime, no question too small.

My overall experience was excellent, couldn’t have imagined the whole process would have been equal parts professional and caring.

Knowing now how the process and post recovery/results have been, I wish I had gone to the Wimpole sooner!

Thank you

21 January 2025
Unprompted review
Rated 5 out of 5 stars

I would truly recommend this clinic

I would truly recommend this clinic I have had 3 hair transplants and have been totally satisfied with all 3 procedures.

Carly Maybin and Dr Ahmad Moussa was excellent in handling all my pre and post operation details and instructions.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I was very nervous leading upto the surgery but the staff made me feel so welcome. They were calming and kind. First off meeting James who ran me through the procedure, talking me through what was going to happen, then I met the technicians Nadiya, Shree and Tara. Tara also came and spoke to me for a good 5/10 minutes, reassuring me after I explained my anxiety towards the procedure as well as checking in on me during the transplant. They took me through step by step, reassuring me and my partner. Very welcoming and lovely. The surgeon Dr Ulf, again, made me feel very safe and at ease. What was quite daunting became a very easy and happy day for myself. Laughing throughout the procedure. The results as well were better than I could have asked for.

They also let me put on a TV show I liked, where we were all laughing at.

Very happy I chose to have the procedure in England rather than abroad.

Great Customer Service, Great Results and Great staff.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast and professional

One month between free consultation and the procedure. Fast and helpful service getting everything booked in. Thanks to KJ for the aftercare advice

16 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently had my hair transplant done…

I recently had my hair transplant done at the wimpole clinic in Birmingham. It started with a consultation with mahir and he explained everything and answered all the questions i asked of him he was brilliant. Dr thomas was very helpful and good at his job he had a lot of knowledge and did a great job with designing my new hairline. The whole experience was great I was treated very nicely, the whole team was great they was very professional and made me feel very comfortable and welcome. I am very happy I chose wimpole clinic and I would highly recommend them to anyone thinking about getting a hair transplant.
Thanks to the whole team.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Extremely professional

Extremely professional, everyone was very kind and lovely, the procedure was smooth and very thorough.

James has been an absolute legend with the aftercare, looks after you very well. Couldn’t have asked for a better experience.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. All aspects, from consultation with James to FUE procedure with Dr Moussa and his experienced team, all went very smoothly. Very good aftercare, clear advice and support available each step post-op. Great initial results and looking forward to the final results.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

I am currently 3 weeks post op and I…

I am currently 3 weeks post op and I would 100 percent recommend wimpole clinic based on my experience so far.
Prior to the operation I received clear instructions and advice. When I arrived the team were professional and kind throughout. Post op the care was faultless with daily check ins and they were happy to answer any queries. In particular, Husnain has been very supportive and professional.
So far I'm happy with the results.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best in London

The whole process was very simple, explained in details by Husnain, who was a great help during pre surgery and post surgery. I would recommend anyone to visit this clinic . Thank you

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience, Wimpole team make you feel very relaxed and confident you made the right decision

28 October 2025
Unprompted review
Rated 5 out of 5 stars

From my initial consultation with James…

From my initial consultation with James and the procedure with Dr May and the support from memj and Izzie who with very considerate and precise with the placements of the grafts was 10 out of 10 made you feel relaxed and the after care with James was very impressed and happy 5 star from me David wright

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Hair Transplant Wimpole My personal experience was actually…

My personal experience was actually perfect smoothly everything first day when I got There to find out about the cost about the process it was very clearly they make you feel very calm answering to all questions .
End after just probably four days or something like that, I have my operation three people worked on me very experienced .
And when you are going home …in my case James guide me after the operation with everything I have to do after the operation and answering all the questions or concern, I was having.
I would definitely recommend they’ve been brilliant to me.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional & at-ease from start to finish.

From start to finish, the whole service felt professional and that there was genuine support throughout. My surgeon (Dr Band) and consultant and post-op care (KJ) were both excellent throughout the process and I found it comforting knowing they had a high level of experience.

On the day itself, the entire team were wonderful despite it being 19th December and so close to Christmas. From the receptionists at the Manchester branch providing decaf coffee, the technicians who worked incredibly diligently throughout the day to Dr Band and KJ, nothing felt rushed and I was put at ease throughout.

I want to also mention how pleased I was with the aftercare. Despite the 14 day period being 20th Dec - Jan 2nd, I was always replied to by KJ who put any concerns at ease and explained each day well. I thought this was especially impressive given the time of year.

Overall I am pleased so far. It has only been 2 and a half weeks, but the density looks good and the recovery better than expected thanks to clear guidance from the team.

19 December 2025
Unprompted review

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