Wimpole Reviews 

1,678
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and ability to make them feel at ease and well-cared for throughout the entire process. The service is frequently described as professional, caring, and efficient, with many highlighting the seamless user experience from initial consultation to post-operative care. Reviewers are particularly impressed with the detailed explanations, ongoing support, and excellent aftercare provided, which contributes significantly to their confidence and satisfaction with the results. Conversely, a small portion of people felt dissatisfied with their experience, citing issues such as poor hair density, unnatural appearance, and a lack of promised improvement after the procedure. Some customers also mentioned unprofessional interactions with staff, including concerns about communication and the presence of medical personnel during the procedure, which they felt led to uneven results. These reviewers also reported a complete absence of aftercare or customer support following their complaints, leaving them with a negative overall impression.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, expertise,... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, reassuring, and of... See more

User experience

Clients share positive opinions on user experience, with many describing it as excellent, fantastic, and... See more

Customer service

People report positive experiences with customer service, highlighting the constant contact, reassurance, and... See more

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend the team at Wimpole highly enough. The expert knowledge and advice offered during the initial consultation made choosing Wimpole an easy decision. A range of treatments were... See more

Rated 5 out of 5 stars

Very easy process from start to finish. Staff are very friendly and above all knowledgeable, never felt in the dark or unable to ask questions. Actual day of surgery went very smoothly and all the pos... See more

Rated 5 out of 5 stars

From start to finish Kate and Dr. Barry were thorough and very clear on exactly what stages of the process would be and what to expect and be comfortable with. Made everything seem very easy and reass... See more

Rated 5 out of 5 stars

Amazing experience! I had an FUT eyebrow transplant with the wimpole. I was very nervous but they reassured me every step of way and I felt like I was in very capable hands. I’m nearly 9 weeks post tr... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Wimpole is UK’s longest-established hair restoration clinics, providing specialist hair transplant and hair loss treatments since 1975. With a long-standing Harley Street heritage and clinics across the UK, our surgeon-led team has helped more than 40,000 patients restore their hair with natural-looking, long-lasting results. We offer advanced FUE and FUT hair transplant procedures, medical hair loss treatments, PRP, and structured aftercare, with every treatment journey planned around patient safety, honest advice and clear communication. From your first consultation through to recovery and results, our team is here to guide you with care, experience and clinical expertise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

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4.8

All reviews

(1,678)

356 reviews in the last 12 months

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Rated 5 out of 5 stars

Wimpole Clinic the right choice and the standard of care was exceptional.

I had researched the most respected London Clinics that offer eyebrow transplants but my apprehension about making the right choice and the procedure were quickly overcome following a consultation with Marie. I felt listened to and understood and Marie’s experience both personal and professional helped me to make an informed decision with the confidence to move forward.
On the day of surgery Marie was present all day at various points which provided much reassurance and continuity. Dr Moussa was excellent and my decision to choose him as my surgeon and clinical lead was entirely validated. I have to give credit to the technicians for their care and attention throughout the procedure, which is very exacting work and thankfully they are perfectionists at what they do.
It was a real team effort from everyone including the reception staff on arrival and the standard of care and compassion from everyone on the day was exceptional. It’s early days but I have much to be hopeful about as I start my recovery.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I had been thinking about getting a…

I had been thinking about getting a hair transplant for a while. With a gentle push from my wife, I made an appointment with Adam who explained the process. I was impressed by the professional approach and never felt pressured.
The appointment was a great experience. The nurses were wonderful and the surgeon outstanding.
The follow-up was very helpful and supportive.
I am now looking forward to seeing the results in a few months.
I could not recommend the Wimpole clinic more. If you are thinking about getting it done, make an appointment.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect!

Just wanted to say a massive thank you to my team for organising everything for my procedure.
Trichologist: Marie-Royce Book
Surgeon: Dr Ulf Kienecker
Technicians: Qais and Bose
Further support from Dr Hafsa
Everything was really well organised and went smoothly. The whole team are lovely individuals and were really caring and skilled at what they do. Could not recommend them enough!

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

It’s weird from beginning to end. You first meet with a sales rep, not the surgeon. The sales rep then began to send me affiliate links on a “better place to get topical finasteride”. I was not sent a formal plan, which donor areas will be used, how the hairline will be constructed. Just a completely random quote for the same number of grafts my friend had, but a totally different price point. This was the most unprofessional experience I have ever had. How anyone feels comfortable having surgery here is a mystery.

15 January 2026
Unprompted review
Wimpole logo

Reply from Wimpole

Dear John, we are sorry to read this and to hear that you feel this way about your experience.

Every patient’s case is different, so treatment planning, graft numbers, donor management, and pricing can vary significantly from one person to another. It would therefore not be appropriate to compare your recommendation directly with that of a friend, as each plan is tailored to the individual.

Our process is designed to ensure patients receive detailed information and guidance before any procedure goes ahead. We have tried to locate you on our system, however, we have been unable to identify you from the details provided in this review.

Please contact us privately so we can look into this properly, review what was discussed, and provide any clarification you may need regarding your consultation, treatment plan, and pricing. We would welcome the opportunity to address your concerns, help you with your hair restoration treatment, and hopefully make you one of our thousands of happy customers.

Rated 5 out of 5 stars

I contacted Wimpole feeling self…

I contacted Wimpole feeling self confident about my receding hairline. I met with Adam who was very thorough, explained the process and answered all my questions. My procedure was with Dr Thomas in Birmingham just over a year ago now, I’m very pleased with my new hairline and the overall process. Highly recommend.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience from my initial…

Amazing experience from my initial consult. Simone kept me updated and informed from our first discussion. Dr Barri was very understanding and he looked after me and listened to my concerns and gave me the best advise. He went into detail regarding my potential hair line. The team on the day , Nadiya, Tara, Evan’s and Gabbie were the best. They kept checking up on me , ensuring our was comfortable and made me feel at home. My post op with Maire was detailed. I felt confident going home and knowing what I needed to do and not to do

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Wimpole Harley St 2600 Grafts

Had a great experience today 2600 grafts at Wimpole Harley St Clinic. Couldn't fault anything from the following:
Advisor: Adam
Pre op: Derrick
Post op: Marieroyce
DrBarry and his team:
Nav
Naz
Saba

Really looking forward to seeing the results

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Wimpole

Husnain was incredibly helpful and reassuring, he explained the procedure in great detail and answered any question that I had.

Couldn’t recommend Wimpole more highly

10 February 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish - Excellent

From start to finish. The process was really easy, made stress free by Adam (my consultant), Safura, Isabella, Eva (technicians), and Dr. Bari. Everyone was so incredibly friendly and professional. The best money I've ever spent. Everyone at Wimpole were fantastic. Thank you.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience and really pleased…

Positive experience and really pleased I did it. KJ was great pre and post procedure. Responsive whenever I had any queries and thorough in his replies. Would recommend wimpole to anyone

5 January 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

From my first consultation with Stefano, to the day of the procedure itself. I received nothing but first class service throughout from the whole team. They made me feel extremely comfortable and explained in great detail how everything would work. The aftercare was also fantastic, answering all my questions and concerns at any time. 6 months in now and absolutely delighted with the result so far, cannot recommend them enough.
Thank you to all of you at Wimpole!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Really great experience and service

Really great experience and service! From the first consultation with KJ, all the way through to the surgery with Dr Band at the Manchester clinic! I was looked after and very happy with the care and surgery! KJ was always on hand for information on any questions I had! And all the staff at Manchester were very helpful and friendly! Highly recommend

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly and unreservedly recommended. Proceed with complete confidence.

I am now six months into my hair transplant procedure at the Wimpole Clinic, Newcastle, and have found the level of care, professional expertise and attention to detail to be of the highest level at every stage of the process.
In short, I am totally amazed at the results achieved.

From initial enquiry, through surgery and subsequent after-care, every member of staff has ensured I have had all the information, time and support to ensure I was able to make a fully informed decision about my potential treatment and to ensure a successful outcome.
In particular, I would like to highlight the following persons whom I have interacted with most at the Newcastle Clinic:
Mathu Mahesh, Senior Consultant, who has provided the highest, professional care throughout the process;
Dr Umear Ahmad who took time and care to ensure a successful surgical outcome. (Six months later, I can confirm I am delighted with the results achieved!) and;
Julie Telford at Front of House of operations who is always welcoming and ensures a smooth running and that we are all very well looked after.

In summary, I wholeheartedly and unreservedly recommend the Wimpole Clinic, Newcastle.
My experience has been excellent throughout and mirrors the thousands of other verified reviews on Trustpilot and Google.
Proceed with complete confidence.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Happy with the procedure and consultations, staff friendly and professional and made me feel very comfortable!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Husnain is really one in a million - Dr Bari is a master at his craft also.

Husnain really is one in a million, from the offset he put me at ease, by helping me better understand the process, and his knowledge within hair transplants is vast. The aftercare service was also really special, each day he was available and supported me better understand the healing process, and the stages of healing, as well as providing tips on a quicker recovery. We collectively designed my new hairline, which is extremely natural, as this was a worry of mine, alongside the amazing Dr Bari. Dr Bari was brilliant and precise, as well as the experienced team of technicians behind the Wimpole clinic. I couldn’t recommend this clinic and team enough, 5 star service and experience from beginning to end.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience with my hair…

Had a great experience with my hair transplant which was done over 9 months ago now the whole team was great and stephen was there throughout the procedure and the after care was brilliant always there for any questions so 9 months on the worst is probably first 10 days sleeping and spraying head every hour after then it's smooth sailing my transplanted hair fell out after about 2 weeks and shedded nothing happened tell about 3 and half months then I really saw it come in 4th and 5th month and it's been growing thicker every month since so happy with my transplant wouldn't go anywhere else I highly recommend going if your thinking about a hair transplant you won't regret it 10/10

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Hair transplant Experts before, during and after procedure

I am 53 and was considering a hair transplant in London in 2025. Having a severely receding hairline I was starting to come around to having a hair transplant after my brother in Australia got successful and very natural results.

I had used Grok AI to provide the top 10 hair transplant clinics in the country. I had decided I would inquire into the top 3. Wimpole was one of them. I made an inquiry via the Wimpole web page. Simone was the first one to get back to me and organised a call swiftly. The way Simone explained the procedure and provided his own experience put me at ease. He then Organised a video call with Dr Barry. His responsiveness, caring, experience and factual way of dealing with me brought me to the conclusion I would go with Wimpole.

Leading up the procedure he was always available extremely punctual and organised with meetings and providing me with information leading up to the procedure. This continued to give me confidence during a nervous time when I could have pulled out.

The team on the day was exceptional. Dr Barry was warm, caring (particularly during the local anaesthetic injections he was extremely empathetic), and the support team (Nadia and one other) were professional and experts in their field. The day completed without a hitch, lovely lunch was provided and Informative consultation about my after care.

The after care provided by Simone was exceptional. He was like clockwork every day for 2 weeks. Each morning I would receive a text reminding me of the aftercare steps for the day and what I could and couldn’t do. He also asked for photos each day and would call me to provide a review of my pictures and check up there were no issues. Simone was truly exceptional and was the difference (along with the team on the day) in me booking the procedure and my confidence in referring Wimpole.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

A Professional, Respectful Clinic That Listened, and Got It Right!

Overall, my experience with Wimpole has been very positive. I’m now five months into my transplant and really pleased with the progress so far.

I attended the Manchester clinic and immediately found the team welcoming and professional. My main rep, KJ, has been great, thorough, and reassuring from the start, which has made me feel very relaxed through the whole process. Although I’d already done extensive research, he explained everything clearly and made me feel confident in my decision.

As someone who identifies as Non-Binary, it was very important to me that my hairline wasn’t overly masculine but more neutral and reflective of my gender identity. I was slightly nervous about raising this, but the Consultant genuinely listened and worked with me to design something that felt right. That meant a lot and made me feel respected and taken seriously.

The procedure itself was straightforward, not entirely pleasant, but very tolerable.
Lunch is provided on the day and although it’s fairly simple, it's perfectly adequate to keep you going for the second half of the procedure.

The aftercare guidance was clear and helpful during the early recovery weeks, and KJ stayed in regular contact, checking in and answering any questions. Even now, he continues to follow up monthly as I’m approaching my six-month in-person review.

At five months, the transplanted areas are filling in well, and it’s reassuring to know I’m only halfway through the growth timeline. The first few months are the toughest, but it does get easier.

After researching for six months, I chose not to travel abroad. I wanted somewhere accessible, where I wouldn’t feel rushed, and where my gender expression would be taken seriously and where my input to my hairline was listened to rather than given a ‘cookie cutter’ approach.

While having the procedure done in the UK is more expensive, the peace of mind and quality of care made it worth it for me.

I’d happily recommend Wimpole for your hair transplant and if you’re based in the North, the Manchester clinic and the whole team made it an easy choice for me.

3 October 2025
Unprompted review

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