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wed2b - Hinckley Reviews 

84
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TrustScore 4.5 out of 5

4.7

Unit 9, The Crescent, LE10 0QQ Hinckley, GB

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Rated 5 out of 5 stars

Really great experience - I think the assistant was called Emmanuelle (sorry if incorrect) she listened to my likes and dislikes but still challenged to try different things to figure out my perfect s... See more

Company replied

Rated 5 out of 5 stars

Very friendly and knowledgeable staff..they made me feel extremely welcome and comfortable in trying what I had originally gone in for and advising on what looked better and also what accessories to h... See more

Company replied

Rated 5 out of 5 stars

I really recommend wed2b at Hinckley ! I had a great experience I had Sophie w styling me we went through 3 dresses and I fell in love with my 3rd dress ! she was super helpful and friendly can’t wait... See more

Company replied

Rated 5 out of 5 stars

I was very nervous about wedding dress shopping for myself. I took my mum, mother in law to be and my maid of honour with me. The welcoming was fantastic and I couldn't fault Sophie w at all. She was... See more

Company replied


Company details

  1. Bridal Shop
  2. also in
  3. Boutique
  4. Wedding Store

Written by the company

At wed2b Hinckley, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Leicestershire (Hinckley) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Leicestershire (Hinckley) Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Unit 9, The Crescent, LE10 0QQ, Hinckley, United Kingdom

  • 01455 247416
Promotion box for wed2b - Hinckley

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.7

All reviews

(84)

3,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100000% recommend

The girls at Wed2B were amazing. They were attentive, kind, and made me feel very comfortable when trying on dresses. They could not do enough for me, and displayed an amazing amount of knowledge about dresses, styles and sizing. I had the best experience whilst choosing my dream dress, and that was all down to Wed2B. The dress selection was incredible, and I would 100% recommend any bride to be to go to a Wed2B shop!

21 February 2026
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Reply from wed2b - Hinckley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience, with a little help from a excellent assistant and my two beautiful daughters I said yes to the dress x

27 February 2026
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Reply from wed2b - Hinckley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

An experience made special

I would like to thank Claire at Wed2b Hinckley for making my experience so special.. she is a lovely lady with a wealth of knowledge. I was feeling confused and nervous when I arrived as I'd seen so many lovely dresses online but she made me feel at ease and sensed when I got that 'this is the one' feeling.

27 February 2026
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Reply from wed2b - Hinckley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Fabulous consultant

My bridal consultant Sophie was fabulous, she listened to everything I said I liked and didn’t like and found me the perfect dress. She was very likeable and friendly, making it really easy to be honest with her about what I wanted! I left feeling super happy and so did my guests and it was such an enjoyable experience.

21 February 2026
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Reply from wed2b - Hinckley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

What a lovely experience we had at…

What a lovely experience we had at wed2be x the 2 ladies made us feel so welcome and at ease . The lady that looked after us was so helpful without being pushy.
In fact both ladies made me feel like I looked a million dollars in my new dress and I came out the shop so excited x a beautiful service x thank you x

18 February 2026
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Reply from wed2b - Hinckley

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I went today not thinking I would find…

I went today not thinking I would find a dress. I’ve had so much anxiety about finding the right dress and my experience from other shops wasn’t as good that I felt quite disheartened about trying somewhere else. The ladies were absolutely amazing with me, they were so welcoming the second that I walked in, and when it was my turn they asked all the right questions. I’m so shocked to actually say that the first dress that I tried on was the one!! The lovely lady had really listened to me, and taken everything on board. I’m indecisive, hard to please and I change my mind a lot. I warned her about this because of my nerves, yet she made the whole experience so amazing and I’m so truly grateful to her!! Thank you so much ladies for putting me at ease and helping me find the right dress for my beautiful day. Please go here, I wish I had sooner. Thank you. Kim xx

13 February 2026
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Reply from wed2b - Hinckley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Sophie was amazing

Sophie was amazing! She managed to find my dress on the 2nd try and narrowed down exactly what I wanted. She made alterations to my dress to make it just perfect. I’m so excited to wear it on my wedding day! Thank you!

7 February 2026
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Reply from wed2b - Hinckley

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

The Hinckley shop of Wed2b was fantastic !

The Hinckley shop of Wed2b was absolutely fantastic. I did know exactly what I wanted but still the best experience. I laughed, contemplated a lot, and even cried when thinking my late mum should have been there. But 100% I got the dress I wanted.

6 February 2026
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Reply from wed2b - Hinckley

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Hinckley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Staff very friendly and helpful and…

Staff very friendly and helpful and professional
Cannot thank them enough

19 January 2026
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Reply from wed2b - Hinckley

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I went into the store in Hinckley today…

I went into the store in Hinckley today feeling nervous and unsure of what exactly I wanted. However any worries I had were quickly put at ease. The staff were all so welcoming and friendly, especially Sophie who helped me find the perfect dress with very little to go by, in regards to what I thought I wanted. I can’t thank you enough! I would highly recommend!!!

18 January 2026
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Reply from wed2b - Hinckley

Thank you so much Sophie, your recommendation is wonderful and we’re so pleased that our Hinckley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 1 out of 5 stars

I would give zero stars if I had the…

I would give zero stars if I had the option. Avoid like the plague. Worst experience of my life.

I had a very disappointing experience with Wed2B and feel I was mis-sold a wedding dress and additional items.

I purchased a size 12 dress that fits more like a size 10. Before buying, I repeatedly asked whether it could be altered by two dress sizes, as it was extremely tight around my hips. I was reassured multiple times that this was absolutely possible and that the dress would fit me once altered.

After visiting a professional seamstress, I was told the dress can only be altered by one size at most, and even then it would still be uncomfortably tight — to the point where I wouldn’t be able to sit down. This means the dress is not suitable and the advice I was given in-store was simply incorrect.

I was also pressured into buying an underskirt which I later found out is not required for this dress. This made the whole experience feel like a sales tactic designed to push unnecessary items, rather than genuine advice. I will be telling everyone I know that this feels like a con to sell you things you don’t need and pressure you into purchases.

Because of this misinformation, I now have only four months to find a completely new wedding dress and have it altered — an incredibly stressful situation when planning a wedding.

Customer service initially seemed helpful, but after being asked for photos of the dress, seams, and receipt, a decision was made within around 45 minutes, which does not feel like my complaint was properly investigated.

I am extremely upset by this experience and would not recommend Wed2B. Brides should be very cautious, as misleading advice and pressured sales can cause a huge amount of unnecessary stress.

10 January 2026
Unprompted review
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Reply from wed2b - Hinckley

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Rated 5 out of 5 stars

Plenty of time

Bought my wedding dress, popped into browse and no-one else was in the shop. Had lots of choice and the sales assistant was patient helpful and knowledgeable. Had a great time trying on different dresses, even though the 2nd one was the one!!

18 December 2025
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Reply from wed2b - Hinckley

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Hinckley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing service from great team at…

Amazing service from the great team at Wed2b. I’ve got my wedding dress, bridesmaid dresses and flower girl outfits from here and on all occasions the team were knowledgable, welcoming and the selection was excellent. Would recommend to any future bride.

14 December 2025
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Reply from wed2b - Hinckley

Thank you so much Maddie, your recommendation is wonderful and we’re so pleased that our Hinckley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

The person who helps can either make or break your experience.

This was my second time at a WED2B store and it certainly makes a difference to which one to go to, to make sure you get the right person helping you.
I went to two different stores, Wrexham and Hinkley and Katie at Hinkley was utterly excellent. She listened to me, looked at my inspo and she pulled out her first dress and I fell in love instantly. Over the 2 visits to the 2 stores I probably tried on 10/12 dresses but it was pot luck in regards to sizing. Wrexham had no size 10’s in what I was looking for, compared to Hinkley which seemed to have much more stock. Katie didn’t pressure me into a decision and fully left it up to me which made life a lot easier.
The dress I bought was stunning, the material is lovely and it’s top quality. There’s absolutely no need to be spending £k’s if you don’t want to, wed2be is great!

24 November 2025
Unprompted review
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Reply from wed2b - Hinckley

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Hinckley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Fab Experience

Sophie was absolutely amazing! I cannot thank her enough for making my experience so enjoyable. She made me feel at ease straight away and really listened to what I wanted - but then was SO experienced and was able to show me dresses I wouldn’t have dreamt of - which just so happened to be the one I had! Thank you SO much!

23 November 2025
Unprompted review
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Reply from wed2b - Hinckley

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Hinckley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

My experience was absolutely great…

My experience was absolutely great customer service brilliant Katie in your Hicnkley shop was very helpful I got the best dress thank you again

20 November 2025
Unprompted review
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Reply from wed2b - Hinckley

Thank you so much Patience, your recommendation is wonderful and we’re so pleased that our Hinckley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

I said yes to the dress

I said yes to the dress! Amazing ladies here they made my wedding dress shopping so much fun! Beautiful dress and great atmosphere thank you ladies 🫶🏻

16 November 2025
Unprompted review
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Reply from wed2b - Hinckley

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Hinckley team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience from start to finish

From start to finish the experience was amazing! I was made to feel so special! The lady looking after me (Amelia) settled my nerves straight away by answering all my questions and helping me to find my perfect dress, she listened to my opinion of each one that I tried and she found me THE DRESS! Thank you so much. All the staff were so kind and helpful.

15 November 2025
Unprompted review
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Reply from wed2b - Hinckley

Thank you so much Samantha, your recommendation is wonderful and we’re so pleased that our Hinckley team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

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