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Vrbo Reviews 

376
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 297 reviews, reviewers had a great experience with this company. People love how straightforward and quick the reservation system is, allowing them to easily search, find detailed descriptions, and secure their ideal vacation spots without hassle. Guests frequently mention that the accommodations are exceptionally clean, cozy, beautifully furnished, and conveniently located near local shops, scenic nature views, and attractions. However, some customers also noted unexpected issues with property availability or additional fees and taxes popping up right after completing the booking. A few other people felt frustrated when homes were listed as available, but hosts later stated they could not fulfill the reservation or required sudden cancellations.

What people talk about most

Booking process

Reviewers highlight positive aspects of booking process, noting that transactions are quick, simple, and... See more

User experience

Clients share positive opinions on user experience, noting that everything is simple, easy to use, and well... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting the well-equipped kitchens,... See more

Product

Users describe ambiguous interactions with product, while many consumers praise the well-furnished kitchens,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A variety of filters to narrow the search. Able to contact the owner with questions. I did experience a difficulty as I was searching over a period of time and had not put in our group details. This s... See more

Rated 5 out of 5 stars

Exceptionally well furnished kitchen, for cooking and serving. Relaxing and inviting living room with spectacular ocean views. Comfortable, quiet location, comfortable beds and elegant bathrooms mad... See more

Rated 5 out of 5 stars

Thank you for sharing your cozy cottage with us. It was nicely decorated, clean and comfortable. It was great to experience a small community built around the beach area with some restaurants, an ice... See more

Company replied

Rated 5 out of 5 stars

I always book my trips on VRBO. There are detailed reports on the places to stay, along with many pictures of each vacation home. I really read a good selection of the reviews which help decide... See more


Company details

  1. Vacation Rental
  2. also in
  3. Tour Operator
  4. Travel Aggregator
  5. Vacation Home Rental Agency

About Vrbo

Written by the company

Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.

Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travelers more confidence in the vacation rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save*.

*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

376 reviews

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4.3

All reviews

(376)

361 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful chalet

Beautiful chalet, exactly as described!
The chalet is spotless and has everything you need for a stay. Very private and quiet. Check in and check out were a breeze and host Natasha was quick with a response to our questions. The bed, linens and pillows in the master bedroom were super comfortable. The views are amazing and we really loved the outdoor hot tub under the stars, just bring a large towel or a robe for when you get out.

19 October 2026

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