The Perfume StudioReviews 

287
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and engaging, making the perfume-making process enjoyable and informative. Many people highlight the excellent service and the overall fun and relaxed atmosphere of the experience, often describing it as a unique and delightful activity. Reviewers are particularly happy with the quality of the personalized perfumes they create, appreciating the opportunity to design their own signature scents and take them home. However, some customers also noted minor issues such as waiting times for bottles, feeling rushed during the scent selection, or finding the group size too large. A few other people also felt that the experience could sometimes feel like a sales pitch or that the mood was flat, lacking music or background ambiance.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the enjoyment of creating personalized... See more

Staff

Customers consistently note positive experiences with staff, highlighting their informative, friendly, and... See more

User experience

People report positive experiences with user experience, describing it as brilliant, fun, and engaging from... See more

Service

Customers had positive experiences with service, often describing it as well-organized and enjoyable, with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a lovely gift experience at the Clayton Hotel, Birmingham today. Jax was very knowledgeable and funny as she led us through the combining of base, middle and top notes leading us towards combini... See more

Rated 5 out of 5 stars

“Such a wonderful experience! You leave not only delighted but enriched with new knowledge. I never realised that coffee beans can reset your sense of smell, helping you appreciate fresh scents more... See more

Rated 5 out of 5 stars

The group size was perfect, just 15 of us, so able to exchange thoughts in a light, relaxed atmosphere, while blending beautiful perfumes. Vivi was simply lovely. Informative with a friendly and h... See more

Rated 5 out of 5 stars

We were warmly welcomed into the venue and made to feel comfortable. We were introduced to the making of perfume which was interesting and fun. After we had selected our fragrances we were advised... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Party Planner
  4. Wedding Service

Written by the company

Design your own fragrance with the Perfume Studio. An experience suitable for all. Explore exquisite blends, combine your favourites, name and keep a bespoke fragrance to reorder forever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(287)

169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely incredible experience

Absolutely incredible experience! Clara and Lauren were very knowledgeable, friendly and super helpful 🫶🏼 Everything was very well organised and they were so patient taking their time to move around the groups to give advice. Communication was brilliant throughout with emails and texts from the hosts and company. The afternoon tea at the George Hotel in Norwich was delightful too, Clara went out of her way to organise adjustments for complicated dietary requirements which was such a relief. Such a wonderful day and I would definitely do this again, highly recommend to anyone wanting to do something different or give a fun gift 💗

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Aimee and the team were fantastic!

Aimee and the team were fantastic!
This was bought as a gift for my 10 year work anniversary, and it was such an enjoyable day.
Came away with an amazing fragrance and a lot more knowledgable.
Aimee and the team were great and would highly recommend.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Utterly wonderful!

Holistically, the whole experience from beginning to end was just brilliant. Friendly arrival with a complimentary Buck’s Fizz which was a great start! Mark, who led the session, had the perfect balance between being informative but also having some humour, making it fun. The session never felt rushed and we were prepared well to be able to confidently create our own personalised scent(s). My friend and I thoroughly enjoyed it and were so happy with our creation. The bottle looks luxurious and the packaging is of high quality too. Really impressed! Thank you to all 3 of you.

28 June 2026
Unprompted review
Rated 3 out of 5 stars

Loved creating the personalised…

Loved creating the personalised perfume. The speaker on the day took a long time to get started which actually took time away from being sure of your choices. Additionally the air con had broken down and although fans were provided it was still very hot and uncomfortable plus the water to drink was not cold. A discount gesture could have been offered. However the speaker was friendly..

27 June 2026
Unprompted review
Rated 5 out of 5 stars

What a wonderful way to spend an…

What a wonderful way to spend an afternoon! The team were very knowledgeable and the location was great (although no accessible toilet facilities as far as I could see). Allow more time than the 2 hours as they make your perfumes while you wait to take away - and if you're at the back of the queue with 30 orders in front of you then it takes time! Excelletn experience.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it, had bought the 5ml bottle but wanted to upgrade for a bigger bottle when there which was easy to do.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We used this experience to create our wedding perfumes. Would highly recommend, such an amazing experience creating a unique scent. The ability to register an extra perfume was a nice little bonus too!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Me and my sister booked to take my mum to the class in Whitely for a ‘big’ birthday, and we had the best afternoon. Helen was great and knew so much about the different scents and we all left with a 30ml bottle of our lovely perfumes that we all loved. The glass of bubbly on arrival was an added bonus! I would recommend to anyone wanting a lovely couple of hours out.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

This experience was so informative and…

This experience was so informative and quite a unique experience to take part in. Who knew how interesting it was. Bought the experience for myself and 2 others and we all came away with our own wonderful perfumes which were all very different.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Me my husband attended a masterclass in…

Me my husband attended a masterclass in perfume creating.

This a must if your into scents / perfume/ Aromatherapy blends or just want get creative.

It's extremely fun and educational at the same time .

Even get to make your own perfume and you re order name it , really special and great for special occasions .

Alison and kate who run the course are lovely knowledgeable and helpful .

Thank you
Kate ❤️

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Ladies Wot Lunch

Today was our second experience and we loved it.
We will be back again & again.
Hosts were very knowledgeable, helpful & welcoming
Thank you for a fantastic day.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Had a really lovely mother and daughter…

Had a really lovely mother and daughter day. My daughter is nervous of new environments, people and experiences. She however felt completely at ease as she felt welcomed and informed throughout the experience. Very informative but relaxed at the same time. Thank you for a great day.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Suprisingly this is for families not just adults!

Attended the event with my wife and two teenage lads who love fragrances.
Superb experience and engaging at all times.
Well worth the booking and would highly recommend to families with teenagers as this wouldn't normally be on the agenda but was really good and lovely hosts.

30 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look