Registered Office (UK) LtdReviews 

3,473
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 682 reviews, reviewers had a great experience with this company. Customers consistently praise the high level of service, finding it professional, efficient, and straightforward, often exceeding expectations. The staff is frequently highlighted for their helpfulness, professionalism, and quick, clear communication, making the overall user experience smooth and easy. Many people appreciate the excellent customer service, with prompt responses and clear explanations that simplify complex processes. However, some customers also noted that the user interface can be confusing or awkward to use, and a few experienced issues with slow response times or a lack of customer support after registration. There were also concerns regarding the verification process, with some finding it overly demanding or leading to service suspension, and others reporting that the service was too slow for time-critical government correspondence.

What people talk about most

Service

People report positive experiences with service, often highlighting the first-class quality, affordability,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with user experience, finding the setup process quick, easy, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and professional... See more

Response time

Customers consistently note positive experiences with response time, with many praising the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,473)

660 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service , staff very attentive

22 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Anastasios Karayannis,

Thank you for your fantastic 5-star review! We're delighted to hear you found our service excellent and that our team was attentive. We really appreciate your feedback and look forward to continuing to support your business

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Really great service

Really great service. It's always been very simple to renew my subscription each year, and my post is consistently delivered straight to my home address. I've had a smooth experience throughout and would happily recommend the service.

21 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Olivia,

Thank you for your kind feedback! We're delighted to hear you've had such a smooth experience, from renewing your service each year to receiving your mail promptly. We really appreciate your recommendation and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Really simple and easy to deal with

Really simple and easy to deal with, recommend

8 March 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tara Carroll,

Thank you for your fantastic 5-star review! We're delighted to hear you found our service simple and easy to use. We really appreciate your recommendation and look forward to supporting you and your business in the future.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

❌❌❌ Save yourself

❌❌❌ I have been using their Registered Office Address and Director Service Address for the past three years, and I’m now looking for an alternative due to the consistently poor service. While the sign-up process is straightforward, there is virtually no service afterwards.

They claim they check all post daily and will either scan or forward your correspondence. I chose the scanning option, but unfortunately that has not been my experience. Over the last three years, I have not received a single letter or piece of correspondence through their service.

When I raised this with them, they were unable to explain why I had never received any official mail addressed to either me as a director or to my company. Instead, I was given excuses rather than a satisfactory explanation.

To make matters worse, their online portal is so poor that I can’t even update my phone number. The whole operation is more like a clown show than a professional business.

If you need important mail to be handled promptly, reliably, and securely, do not use this service. Based on my experience, I cannot recommend it.

3 July 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mr A Dogra,

Thank you for your feedback. We're sorry to hear that you feel this way.

Having reviewed your account, we can confirm that no mail has been received for either your company or director address during the time you've been with us, which is why no documents have been uploaded to your online account. Unfortunately, we're only able to process mail that is physically delivered to our address.

We're also sorry to hear about your experience with our client portal. We value all feedback and are continually working to improve our systems and services.

If you'd like us to investigate your concerns further, please contact our support team directly and we'll be happy to assist.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

simple and easy to use

simple and easy to use. good address and like the company house registration

22 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear PlayforGood,

Thank you for your great review! We're pleased to hear you found our service simple and easy to use, and that you're happy with your business address and Companies House registration service. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very convenient service

Very convenient service, prompt responses and helpful staff

22 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear MNet,

Thank you for your kind review! We're delighted to hear you've found our service convenient and that our team has been prompt and helpful. We really appreciate your support and look forward to continuing to assist your business.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Lack of understanding and personal touch

Completed my verification but then was told that unless my wife completed hers within 7 days we would lose our money and the service would be stopped. We are under significant pressure and my wife has not been able to successfully complete her verification. Very disappointed and will actively be discouraging others to use this service.

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Neil White,

Thank you for your feedback. We're sorry to hear about your experience. As part of our regulatory obligations, all relevant company officers are required to complete identity verification. We initially contacted the additional director on 17th June, followed by an automated reminder on 24th June advising of the 7-day deadline. Unfortunately, we didn't receive any correspondence during this time, so we weren't aware you were experiencing difficulties. Our team is always happy to help with the verification process, and we'd encourage you to get in touch if you still require assistance.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

15 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Cytologic AI Ltd,

Thank you for your 5-star review! We're delighted to hear you found our service fast and efficient. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Saif Ali Ltd,

Thank you for your kind review and for your lovely comments about our support team. We're pleased to hear you've had a positive experience with us, and we truly appreciate your support. If there's anything we can do to make your experience a 5-star one, please don't hesitate to let us know.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great experience

We have been with them only a month but already really happy with the service and communication, as well as the add-on perks and offers.

27 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Wavetex Ltd,

Thank you for your fantastic 5-star review! We're delighted to hear you're already enjoying our service, communication, and the additional perks we offer. We really appreciate your support and look forward to continuing to help your business as it grows.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Service that is rarely matched but never beaten.

what can one say about such a fantastic firm that I have been with for well over 10 yrs. The service is always first class, the price for the quality of service and the prestige of the offices is outstanding. The thing that has made it for me over the years is the attention to detail, and promting and advice that I get from Agnieszka the office manager nothing is too much trouble and is done before finish asking

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mont Glacier Finance,

Thank you for your wonderful review and for your loyalty over the past 10 years. We're delighted to hear that you've consistently enjoyed our service and found great value in what we offer. Agnieszka will be especially pleased to read your kind words – she'll be thrilled to know her support, attention to detail and dedication have made such a positive difference. We truly appreciate your continued trust and look forward to supporting your business for many more years.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Impossible to submit the due dilligence…

Had an issue that was resolved. Suggest a help desk button. Either-way the company resolved the issue and the office is live. Job done, happy customer.

12 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Steve Vaile,

Thank you for your feedback. We're sorry to hear about your experience. We understand your concerns regarding the identity verification process. We can see that your enquiry was followed up and your ID has since been successfully approved. If there are any remaining issues with your account, please contact our team directly and we'll be happy to help resolve them as quickly as possible.

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Address verification method is wrong

Address verification method is wrong. Despite the fact that I submitted the valid document (barcode and government-approved document) to your institution both in my country and through Company House, it is not appropriate for you to insist on requesting bank statements. Even Company House, when registering a company in the UK, requires this document and considers it sufficient for address verification. You need to update/adjust your KYC system.

19 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Global Star UK Ltd,

Thank you for taking the time to share your feedback. We're sorry to hear that our verification process has caused frustration.

Our identity and address verification requirements are based on our own regulatory obligations and internal compliance policies, which may differ from those of Companies House or other organisations. While some documents may be accepted elsewhere, we sometimes need to request alternative proof of address to meet our own requirements.

We've recently been in touch regarding your account and have placed your application back on hold to give you additional time to provide the required documentation. If you need any further assistance, our team will be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good service

19 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mourad Yessef,

Thank you for your kind review! We're delighted to hear you've had a good experience with our service. We really appreciate your support and look forward to continuing to assist you with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Amazing service

Rapid and authentic service

11 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Dermomat Ltd,

Thank you for your wonderful 5-star review! We're delighted to hear you found our service both rapid and authentic. We really appreciate your support and look forward to continuing to assist you with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Mitchell was an absolute pleasure to…

Mitchell was an absolute pleasure to speak with, super patient with all my questions and very prompt with responding all my queries. Definitely recommend this company, customer service is immaculate!

Thanks Mitchell!

25 June 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Naz A,

Thank you for your fantastic 5-star review! We're delighted to hear that Mitchell provided such patient, prompt, and helpful service. We'll be sure to pass on your kind words to him – he'll really appreciate the recognition. Thank you for your recommendation and for choosing us!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Highly recommend very professional

Highly recommend very professional

11 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Signature Contractors,

Thank you for your fantastic 5-star review! We're delighted to hear you found our team professional. We really appreciate your recommendation and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Pristine London office services by Registered Office (UK) Ltd

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Great Portland Street location is simply unbeatable. The on-site service provided by staff is superb, as is their customer service. There are additional services they offer, and we plan to stay with them.

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sandro,

Thank you for your wonderful review and for choosing Registered Office (UK) Ltd for the past 6 years. We're delighted to hear you've enjoyed our Great Portland Street location, your office space, and the support from our team. We truly appreciate your continued trust and look forward to supporting your business for many years to come!

Kind regards

Registered Office (UK) Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look