seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more
Company replied
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Written by the company
Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.
Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.
We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.
Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com
Written by the company
14-day cancellation window
167-169 Great Portland Street, 5th Floor, W1W 5PF, London , United Kingdom
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Replied to 99% of negative reviews
Typically replies within 24 hours
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I was contacted and they clarified the tier I needed to be on to receive post. Everything was easy to use. It is reasonably priced.

Reply from Registered Office (UK) Ltd
Really great service. It's always been very simple to renew my subscription each year, and my post is consistently delivered straight to my home address. I've had a smooth experience throughout and would happily recommend the service.

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd
❌❌❌ I have been using their Registered Office Address and Director Service Address for the past three years, and I’m now looking for an alternative due to the consistently poor service. While the sign-up process is straightforward, there is virtually no service afterwards.
They claim they check all post daily and will either scan or forward your correspondence. I chose the scanning option, but unfortunately that has not been my experience. Over the last three years, I have not received a single letter or piece of correspondence through their service.
When I raised this with them, they were unable to explain why I had never received any official mail addressed to either me as a director or to my company. Instead, I was given excuses rather than a satisfactory explanation.
To make matters worse, their online portal is so poor that I can’t even update my phone number. The whole operation is more like a clown show than a professional business.
If you need important mail to be handled promptly, reliably, and securely, do not use this service. Based on my experience, I cannot recommend it.

Reply from Registered Office (UK) Ltd
simple and easy to use. good address and like the company house registration

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd
Completed my verification but then was told that unless my wife completed hers within 7 days we would lose our money and the service would be stopped. We are under significant pressure and my wife has not been able to successfully complete her verification. Very disappointed and will actively be discouraging others to use this service.

Reply from Registered Office (UK) Ltd
We have been with them only a month but already really happy with the service and communication, as well as the add-on perks and offers.

Reply from Registered Office (UK) Ltd
what can one say about such a fantastic firm that I have been with for well over 10 yrs. The service is always first class, the price for the quality of service and the prestige of the offices is outstanding. The thing that has made it for me over the years is the attention to detail, and promting and advice that I get from Agnieszka the office manager nothing is too much trouble and is done before finish asking

Reply from Registered Office (UK) Ltd
Had an issue that was resolved. Suggest a help desk button. Either-way the company resolved the issue and the office is live. Job done, happy customer.

Reply from Registered Office (UK) Ltd
Address verification method is wrong. Despite the fact that I submitted the valid document (barcode and government-approved document) to your institution both in my country and through Company House, it is not appropriate for you to insist on requesting bank statements. Even Company House, when registering a company in the UK, requires this document and considers it sufficient for address verification. You need to update/adjust your KYC system.

Reply from Registered Office (UK) Ltd
Mitchell was an absolute pleasure to speak with, super patient with all my questions and very prompt with responding all my queries. Definitely recommend this company, customer service is immaculate!
Thanks Mitchell!

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd
The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Great Portland Street location is simply unbeatable. The on-site service provided by staff is superb, as is their customer service. There are additional services they offer, and we plan to stay with them.

Reply from Registered Office (UK) Ltd
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