The Carpet Company Reviews 

28
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great flooring perfectly fitted with loving care. Family and visitors just love it. The go to flooring company for me.

Rated 5 out of 5 stars

We have used Matt's services in our old home and again in our new home. In our new home we have had Amtico fitted through the bathroom and most of the ground floor. It is ideal for living in the count... See more

Company replied

Rated 5 out of 5 stars

Transformation! Friendly,courteous and professional from start to finish; guidance and advice when choosing the right product, never rushed or pushy. Punctual ,clean and thorough friendly fitting team... See more

Company replied

Rated 5 out of 5 stars

Great company with great selection of high quality carpets at competitive prices. Able to borrow carpet squares to compare at home. Reliable, friendly, turn up on time. Perfect fitting and tidying up... See more

Company replied

Company details

  1. Carpet Store
  2. Carpet Installer
  3. Flooring Contractor
  4. Flooring Store
  5. Wood and Laminate Flooring Supplier

Written by the company

Welcome to The Carpet Company. We are a small family run business with a combined experience of over 50 years in the trade. We supply and install Carpets, Vinyls, Laminates, Solid wood and Karndean flooring. We offer our products at consistently fair prices all year round and guarantee a friendly, reliable service. No job is too big or too small, as we have a large team of some of the best sub contract fitters in Dorset, all of whom have a minimum of 20 years fitting experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, Mark...fantastic fitter, flooring looks absolutely fabulous
Many thanks to you all x

19 May 2026
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

Thank you, Linda.

Really pleased you like your new flooring. I will pass on your kind words to Mark.

Many thanks.

Matt

Rated 5 out of 5 stars

Ordered remotely

I had to leave the choice to the company. They choose well and fitted on the day planned.

10 April 2026
Unprompted review
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Reply from The Carpet Company

Thank you for the 5 stars, Janek.

Matt

Rated 5 out of 5 stars

Good carpet

Good carpet, excellent fitter

5 March 2026
Unprompted review
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Reply from The Carpet Company

Thank you, Geoff.

I'll pass on your kind words.

Matt

Rated 5 out of 5 stars

The Carpet company were fantastic…

The Carpet company were fantastic throughout. Arrived when they were scheduled to and completed the work on time. The attention to detail in the preparation was very very good and the finished product show's it. I would highly recommend this company and will use them again in the future. Thanks to Des and Sean the fritters.

17 February 2026
Unprompted review
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Reply from The Carpet Company

Thank you, Simon.

Des and Sean will be over the moon to have been mentioned in your review.

Looking forward to working with you again, in the future.

Matt

Rated 5 out of 5 stars

brilliant company

I have just had the floor in my whole apartment renewed by the Carpet Company in Oak Amtico. It really is beautiful. They did exactly as they said they would, they were in and out within three days. I cannot fault them at all. They were so clean and tidy you wouldn’t know they had been here.

9 February 2026
Unprompted review
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Reply from The Carpet Company

Hi Amanda,

I am really pleased to hear that you are loving your new Amtico flooring, the oak you chose is lovely.

Thanks for taking the time to say such nice things about us.

Matt

Rated 5 out of 5 stars

Repeat work with Matt's Carpet Company.

We have used Matt's services in our old home and again in our new home. In our new home we have had Amtico fitted through the bathroom and most of the ground floor. It is ideal for living in the country and having two large muddy dogs. The Weymouth branch has an extensive display of all the Amtico variants in quality gradings and styles. Matt helped us design the layout (herringbone) once we had chosen the style. Des and Mark were exceptional in fitting and kept us updated over several days with ensuring minor alterations which would always be expected, we were at the centre of the decision-making. Highly recommend.

16 January 2026
Unprompted review
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Reply from The Carpet Company

Thank you for taking the time to leave such a detailed review.

It’s great to hear that the Amtico flooring has been such a good fit for your new home. Amtico is a brilliant choice for busy, country living, especially with dogs.

The team will be delighted to hear your feedback, particularly from Des and Mark, who take real pride in their work. Your comments on communication, attention to detail and keeping you involved throughout the installation will mean a great deal to them.

Thank you again for the recommendation, it’s very much appreciated.

Matt

Rated 5 out of 5 stars

Great company with great selection of…

Great company with great selection of high quality carpets at competitive prices. Able to borrow carpet squares to compare at home. Reliable, friendly, turn up on time. Perfect fitting and tidying up after. Would highly recommend

10 January 2026
Unprompted review
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Reply from The Carpet Company

Thank you, it was a pleasure working with you.

I'll pass on your comments and feedback to the team.

Thanks for the recommendation as well.

Matt

Rated 5 out of 5 stars

Exelant service

Exelant service, and a very high quality fitting.

12 January 2026
Unprompted review
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Reply from The Carpet Company

Thank you, Susan, that's great to hear.

Matt

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Great fitting too, would recommend.

9 September 2025
Unprompted review
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Reply from The Carpet Company

Thank you, Bren, for your 5-stars and recommendation. It was a pleasure working with you.

Matt

Rated 5 out of 5 stars

Just excellent!

I have had the whole ground floor now completed in karndean by these folks and I do not have any negatives to share. From start to finish and over a long period of time, Matt and his team have delivered superb results even with the herringbone.

Highly recommend and if I had any floor left to be done this is where I would go!

1 September 2025
Unprompted review
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Reply from The Carpet Company

Thank you, Ian, for taking the time to write us a review and for the recommendation.

It was a pleasure working with you.

Matt

Rated 5 out of 5 stars

An excellent experience from start to…

An excellent experience from start to finish. They were really helpful in advising us about the type of runner that would suit our stairs. Matt did an excellent of job of fitting it. They have been polite and professional from start to finish. I highly recommend the company and would not hesitate to return. Thank you!

11 February 2025
Unprompted review
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Reply from The Carpet Company

Thank you for your very kind words, Cecilia.

It was a pleasure working with you.

Matt

Rated 5 out of 5 stars

I couldn't be more impressed with The…

I couldn't be more impressed with The Carpet Company! I've used them both in my home and within my business, and they’ve consistently delivered outstanding results. The quality of their carpets and flooring is top-notch, and their selection is vast, offering something for every style and need. The installation was seamless, with the team being professional, efficient, and attentive to detail. They took the time to ensure everything was perfectly placed and to my satisfaction. Whether for residential or commercial needs, I highly recommend them for their exceptional service and high-quality products. A five-star experience all around.

13 December 2024
Unprompted review
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Reply from The Carpet Company

Thank you so much for your incredible feedback, Marcus. I'm pleased to hear that you’ve been impressed with our work both at home and in your business. Providing top-quality products and seamless service is at the heart of what we do.

Your kind words about our professional team and wide selection of flooring mean the world to us.

Thank you for trusting us with your residential and commercial needs and look forward to assisting you again in the future!

Matt

Rated 5 out of 5 stars

We had Matt and his team fit Wood flooring

We had Matt and his team fit Herringbone Wood flooring in our Sitting Room. Matt was calm and reassuring about the whole process. He gave us a quote to do the job,which he said would take a day to fit. Infact in went into a second day at no extra cost,which shows they were focused on doing the job properly rather than quickly. Very impressed and highly recommend them.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, helpful and efficient. Five stars.

I've had an amazing experience and would definitely choose this company again. They really helped me to choose the right product for my house, let me borrow samples and change my mind! Returned my calls quickly and supplied really high quality carpets. Installation went very well and even my neighbours were charmed by them. I couldn't recommend them highly enough.

20 May 2024
Unprompted review
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Reply from The Carpet Company

Thank you for your five star review, Sophie.

It really does mean a lot to get this kind of feedback, thank you.

Matt

Rated 5 out of 5 stars

Just incredible

Just incredible, Very efficient, very knowledgeable Very reasonable. I can’t fault them. Did my whole house with no fuss in one day.

16 December 2023
Unprompted review
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Reply from The Carpet Company

Thank you, Jonathan.

Matt

Rated 5 out of 5 stars

Yet another fabulous experience

We have dealt with the carpet company in both our businesses and personal properties and we keep going back. Their service , professionalism is second to none. I couldn't recommend them highly enough ... thank you to Matt and all the team for yet another fabulous job !!

11 December 2023
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

Thank you, Kerry; it's been a pleasure working with you. On your various business projects and properties.

Matt

Rated 5 out of 5 stars

Top value, quality and service

Used The Carpet Company for our hall, very pleased with the service and the fitting and considerably better value than the company we normally use. The Carpet Company will be our first port of call for any future flooring needs.

30 March 2023
Unprompted review
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Reply from The Carpet Company

That is fantastic news.

Thank you, Keith, for taking the time to review us.

Matt

Rated 5 out of 5 stars

Fantastic Service

We decided to use The Little Carpet Company because they were a small family-run local business.

I cannot praise them enough, the service was excellent the price was good and the staff very friendly and professional.

I would definitely recommend them to anyone looking for carpets or flooring.

Ian Graham

7 January 2022
Unprompted review
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Reply from The Carpet Company

Thank you Ian.

Matt

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