Taxfix España (anteriormente TaxScouts) Reviews 

1,162
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

If your taxes are not straightforward because you are a freelancer, run a business, or have investments in stocks or crypto, this service makes it so easy. My consultant, Borja Torea, is a nice, effic... See more

Company replied

Rated 3 out of 5 stars

It worked well, response times were not what they promised. Response to your reply: Thanks for replying and taking feedback seriously. I don't hace any follow up email from you, or phone call i... See more

Company replied

Rated 5 out of 5 stars

Everything about Taxfix is great. They answer really quick and give you all the information you need. My accountant, Silvia, was always very helpful to me. I totally recommend Taxfix España

Rated 5 out of 5 stars

Taxfix is very fast and responsive. They always update me on the status even late at night, which I really appreciate. There is no fixed time for support they are available and helpful whenever I need... See more

Company replied

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

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(1,162)

513 reviews in the last 12 months

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Rated 5 out of 5 stars
Taxfix España (anteriormente TaxScouts) logo

Reply from Taxfix España (anteriormente TaxScouts)

Hi Paula,

Thank you so much for your kind words! 😊 Knowing that you consistently have a great experience means the world to us. We'll keep working hard to maintain that standard!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

It was fast and simple to follow in a…

It was fast and simple to follow in a subject that sometimes is difficult to understand

19 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Rodrigo,

Thank you for your review! 😊 We're really glad the experience felt smooth and straightforward. We'll be here whenever you need us again!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Pere is great!

19 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Lianna,

Thank you for your kind words! 😊 We're so glad to hear that Pere has made such a great impression. We'll make sure to pass your feedback along to him, it'll mean a lot!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Good experience

Always receive answers to my questions on time, with good explanations.

17 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Svetlana,

Thank you for taking the time to leave a review! 😊 We're glad to hear your experience has been a good one. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Taxfix is very fast and responsive

Taxfix is very fast and responsive. They always update me on the status even late at night, which I really appreciate. There is no fixed time for support they are available and helpful whenever I need assistance. The team is very hands-on and makes the process easier to understand, especially for beginners. Overall, I am satisfied with their service because they are efficient and reliable.It recommended

24 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Clare,

Thank you for your lovely review! 😊 We're really glad your experience has been so positive. We'll always be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

My asesor

My asesor, Borja Torea, is brilliant, always on top of everything. I am extremely happy with the service. Really recommended!

16 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Maria del Pilar,

Thank you for taking the time to leave a review! 😊 We're glad to know your accountant Borja has been there for you. We'll make sure to pass your appreciation along to the team!

Best regards,
The Taxfix Team

Rated 2 out of 5 stars

I've run into a few hurdles using this…

I've run into a few hurdles using this platform. The biggest barrier is that the interface doesn't offer an English language option, which makes it hard to navigate. Also, my advisor and I occasionally experience language barriers that lead to communication gaps.

We've also had moments where the step-by-step directions they give me don't match what is actually on my screen. I suspect advisors might be looking at a different version of the interface than the users, which makes troubleshooting pretty confusing. Having an English toggle and better alignment between user and advisor views would make a huge difference!

19 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

We're sorry to read about your experience.

Thank you for taking the time to share your feedback in such detail — it helps us understand where we can improve.

We understand that the language barrier can make navigation and communication with your advisor more difficult, and we're sorry this has affected your experience. We've taken note of your suggestions regarding the interface and the alignment between user and advisor views, as these are very valuable comments for our team.

We know we've already tried to reach out to you and that we've sent you an email to find the best time to talk. Whenever it suits you, we'll be happy to reconnect and see how we can help you move forward.

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Personal connection and support

In addition to fairly priced services, I’m very impressed with the level of support and personal connection provided by the consultant assigned to me.

14 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Sergei,

Thank you for your kind words! 😊 Knowing that you've felt that personal touch makes us really proud. We'll always be here to support you whenever you need us!

Best regards,
The Taxfix Team

Rated 4 out of 5 stars

Thanks

Overall, everything was great, used Taxfix for my Renta.

The only thing I didn't inderstand is why did they need me to sign up while preparing my husbands', but ok

10 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Thanks,

Really glad to hear Taxfix was the right choice for your Renta! :blush: We hope we made the whole process a little less stressful. Looking forward to helping you again next year!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Excellent

David Parra Servan is very approachable and proactive. He makes my tax life easier. I never regret recommending him to my family members.

22 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Eenah,

Thank you for your feedback! :blush: We're really glad to hear you've had such a positive experience. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

My assessor is SO helpful and…

My assessor is SO helpful and communication is always great. I recommend Tax Fix to everyone I know.

12 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi JMH,

Thank you for your wonderful feedback! :blush: We're so glad to hear your accountant has made such a difference in your experience. We'll make sure to pass your kind words along to the team!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Fast, efficient and reliable

Fast, efficient and reliable. The service provided by my tax advisor was excellent and painless. Total value for money.

13 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Stephen,

Thank you for taking the time to leave a review! :blush: It's great to know everything went smoothly. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

It is very professional

2 June 2026
Unprompted review
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Javier,

Thank you for your kind words! :blush: We're really glad to hear that professionalism came through in your experience. We'll keep working to maintain that standard!

Best regards,
The Taxfix Team

Rated 1 out of 5 stars

I am currently on my third advisor with…

I am currently on my third advisor with Taxfix, and unfortunately my experience has been disappointing.

Communication has often been slow, with important questions remaining unanswered for days or even weeks. I have repeatedly had to follow up or contact support to get responses.

I have also found errors in payroll and tax documents that I had to identify myself, even though I hired an accounting service precisely so I wouldn't have to review technical tax documents. In my opinion, checking these things and asking for any missing information should be the accountant's responsibility, not the client's.

Changing advisors has not improved my experience, as the same issues have continued. The support team has been polite and helpful when I contacted them directly, but I don't think I should have needed to escalate these matters myself.

Overall, the service has not given me the confidence that my accounting and tax affairs are being handled with the level of care I expected from a professional firm.

20 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Bernardo,

Thank you for taking the time to share your experience with us.

We're truly sorry to hear that your time with Taxfix has not met the expectations you had when you trusted us with your accounting and tax affairs. We completely understand your frustration, and we want you to know that we take your feedback very seriously.

We can see that our team is already in contact with you to work towards a solution, and we would love the opportunity to speak with you directly to better understand the full context of what has happened. We did try to reach you by phone, though unfortunately we weren't able to get through. So we've sent you an email to find out the best time for you to talk.

We look forward to hearing from you.

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Good and quick service

Good and quick service

19 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Martin,

Thank you for your feedback! :blush: We're glad to hear that you enjoyed our service. We'll be here whenever you need us!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Everything is grate and Irene is…

Everything is grate and Irene is spectacular the best of all

19 June 2026
Taxfix España (anteriormente TaxScouts) logo

Reply from Taxfix España (anteriormente TaxScouts)

Hola Argenis,

Thank you so much for your kind words! :blush: We're really glad to hear that everything has gone smoothly. We'll make sure to pass your feedback along to Irene, comments like yours mean a lot to the whole team!

Best regards,
The Taxfix Team

Rated 1 out of 5 stars

Look elsewhere for Autonomo and Renta filling

I used them to file taxes and they made several mistakes on the taxes that I found before the filling date. When I brought them up, they refused to fix the mistake and I ended up having to make the change myself.

Also prior to that when I asked advice, most of the responses felt like they were AI. The Gestor I have doesn't have a legit looking LinkedIn and has zero experience so that is also fishy.

18 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hello,

Thanks for taking the time to share your experience. We’re sorry to hear it didn’t feel smooth and we understand how frustrating it is to spot issues and end up having to make changes yourself.

As you requested, we’ve sent you an email so you can share a bit more context about what happened, and we can look into it properly. When you have a moment, please reply to that message and we’ll be happy to help.

Kind regards,
The Taxfix team

Rated 5 out of 5 stars

Excelente Customer Service

The gestor was super responsive and answered all my questions. He was fast too.

17 June 2026
Taxfix España (anteriormente TaxScouts) logo

Reply from Taxfix España (anteriormente TaxScouts)

Hi Maria,

Thank you so much for your kind words! :tada: Knowing that our customer service team has been up to the mark is what motivates us the most to keep improving every day.

We hope to see you again soon!

Best regards,
The Taxfix Team

Rated 5 out of 5 stars

Great Service Recommended!

TR98 0006 4000 0026 8180 1375 87

11 June 2026
Taxfix España (anteriormente TaxScouts) logo

Reply from Taxfix España (anteriormente TaxScouts)

Thanks for your review!

We’re really glad you had a great experience with Taxfix and that you’d recommend our service.

Best regards,
The Taxfix team

Rated 5 out of 5 stars

Excellent service

Excellent service. No problems on my last 5 years of tax declarations.

15 June 2026
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Reply from Taxfix España (anteriormente TaxScouts)

Hi Sergi,

Thank you so much for taking the time to share this. We’re really happy to hear your tax declarations have gone smoothly with us over the last 5 years. Thanks for your trust, and we’ll be here whenever you need us again.

Best regards,
The Taxfix team

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