Tango Down AirsoftReviews 

346
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was looking for the new Stribog SMG and wanted to get a feel for the gun before deciding to buy. I was therefore pleased to see Tango had one in and a spare mag as well. The gun proved to be what I... See more

Rated 5 out of 5 stars

When spending hundreds of pounds on Airsoft equipment, it's nice that postage is thrown in. Others could learn from this. Very competitive pricing. Great communication. Shop called me and... See more

Company replied

Rated 5 out of 5 stars

Above and beyond the expected service! I placed an order that was pretty urgent due to an upcoming skirmish day, and the guys at Tango Down spotted this and contacted me to suggest a faster shipping... See more

Company replied

Rated 5 out of 5 stars

Visited a few times, was very impressed with the service & information given as we were new to Airsoft. Took the kids the second time & we bought some products & plan on making Airsoft a family hobby!... See more

Company replied

Company details

  1. Airsoft Supply Store
  2. Gun Shop
  3. Outdoor Clothing and Equipment Shop

About Tango Down Airsoft

Written by the company

About Us

Tango Down Airsoft Ltd is the hidden gem of Airsoft shops located in the centre of Northwich, Cheshire, UK. With an unparalleled customer service team, dedicated to giving you open and honest advice on all things airsoft, as well as providing only the very best tried and tested equipment from the top airsoft brands including Tokyo Marui, Silverback, Ares Amoeba, WE, EMG, Vorsk, Nuprol and many more.

Interest Free Finance

Want a new Airsoft gun but can't wait until payday, or just want to spread the cost? We have finance options available from PayL8r, including interest free for 30 days and Buy Now Pay Later monthly payments of up to 12 months.

Verified UK Airsoft Retailer

We are fully signed up and registered United Kingdom Airsoft Retailers Association (UKARA) member shop, meaning all our sales of Airsoft guns are checked and verified to meeet UK laws and VCRA requirements.

Happy To Help

Our staff are always on hand to answer any queries you may have and our aim is for 100% customer satisfaction.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

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Replied to 50% of negative reviews

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4.8

All reviews

(346)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

I was looking for the new Stribog SMG…

I was looking for the new Stribog SMG and wanted to get a feel for the gun before deciding to buy. I was therefore pleased to see Tango had one in and a spare mag as well. The gun proved to be what I was after and so I went away a very satisfied customer. It should also be noted that the staff were extremely accommodating and friendly. I had a query regarding the battery to use. I knew that 7.4 batteries would fit/work with the gun but wanted to try an 11.1. After looking at reviews on line I knew that fitting an 11.1 battery may be an issue. Stribog 11.1's do fit but were not in stock. However, the staff were extremely helpful and allowed me to try 11.1 batteries I brought with me and when those didn't fit we spent time trying other 11.1 battery sizes from their stock. Unfortunately it simply confirmed that only the Striebog 11.1's will fit, but it was a useful exercise and I thank the staff for their patience and efforts to help. Very happy with my purchases and the service I received.

23 June 2026
Rated 1 out of 5 stars

don’t buy in less you want headache and lies

I received an MP5 from Tango Down that wouldn’t cycle at all. The magazine wouldn’t feed rounds up into the chamber – it was completely unusable.
I sent it back to them and their technicians tested it, then told me the gun was fine and firing perfectly. When I got it back, it had the exact same problem – still won’t feed. Clearly their techs either didn’t test it or lied about the results.
Now they’re asking me to pay for shipping and insurance to send it back again, plus package it in a special way so no one can see what’s inside. This is after they already confirmed nothing was wrong with it.
Extremely disappointed. Poor quality control and even worse customer service. I would not recommend buying from Tango Down.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered and paid extra for next day…

I ordered and paid extra for next day delivery and then i get an email the next day to say that its out of stock with their suppliers and it will be several weeks before they can ship it to me.

25 February 2026
Tango Down Airsoft logo

Reply from Tango Down Airsoft

Hi Thomas, you ordered an item that was showing on our website as available from the suppliers warehouse and also said very clearly next to the add to cart button to allow at least an extra 5 working days for delivery of this item. You chose to order it anyway and selected DPD as your chosen delivery method, which is not an EXTRA, it is our standard delivery partner, which is again clearly stated as on the checkout page as Next Working Day Delivery From Day Of Despatch, not from when you place the order.
As soon as we began processing you order it became clear that the suppliers no longer had the item available and we emailed you on the same day you placed the order, Wednesday 25th February, as well as on Friday 27th February (you have not responded to either email) asking if you would like an immediate full refund, or if you were happy to wait for it to come back into stock. We still have not had a reply to either email sent to you!!!

Rated 5 out of 5 stars

Fantastic customer service

Lovely shop with fantastic customer service. Have answered all my numerous emails quickly and helpfully. Very knowledgeable. Would use again.

16 December 2025
Unprompted review
Tango Down Airsoft logo

Reply from Tango Down Airsoft

Thanks Jennie, always a pleasure

Rated 5 out of 5 stars

Great service

Great service, quick shipping and item exactly as expected.

11 February 2026
Tango Down Airsoft logo

Reply from Tango Down Airsoft

Thanks Dave, hope to help you again soon.

Rated 5 out of 5 stars

Moved to new venue so still setting up…

Moved to new venue so still setting up weekly to give best area to engaged in combat.you see regular lads and everyone will help each other .the owner is a top lad who will go the extra mile to get you up to speed and is very knowledgeable about equipment. Great day for kids and adults

5 April 2025
Tango Down Airsoft logo

Reply from Tango Down Airsoft

Glad you're happy with everything

Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.
I had some questions regarding products and rang them. They were very helpful and clearly explained the differences and helped process my order.

21 January 2026

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