Besides Abid Ambre being absolutely gorgeous, after becoming a member I got points which enabled me to get £5 off an order. It's like having a reward card, the more points you get, the more offers.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff member at the Wood Green shopping mall was genuinely incredible and so kind. His service was amazing and I had such a wonderful time buying my perfumes from him — I’d honestly go back to... See more
Company replied
All i can say is the manager at sunna musk (Amrik Sahota) in the brierley hills - Merry hill branch was an excellent sales person. No pressure just literally handed me a scent tester stick whilst I wa... See more
Company replied
I visited Reading, I usually shop Brighton. The same great consistent service and product story in both stores A warm non pushy welcome, lots of open questions to establish my wants and needs, matche... See more
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Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, United Kingdom
- online@sunnamusk.com
- sunnamusk.com
4.4
Excellent
8K reviews
Asks customers to review
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Friendly st
8 July 2026
Great perfume n oils....loved it
3 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amber wood
Excellent service delivered on time. The Amber Wood is a really nice smelling perfume and not as expensive. Packaging is beautiful certainly for the beard oil as this was a present for my Son
3 July 2026
Reply from Sunnamusk London
Dear Najma
Thank you for your wonderful feedback. We’re delighted to hear your order arrived on time and that you’re enjoying Wood De Amber. It’s also great to know the beautiful packaging made the beard oil an extra special gift for your son.
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Carl
Thank you for your fantastic feedback. We’re thrilled to hear you’re enjoying the fragrances and their long-lasting performance!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Mr Nuh Hussein
Thank you for your feedback. We’re delighted to hear you are happy with the quality of our products. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
I always wanted to buy amber rose and I…
I always wanted to buy amber rose and I finally did.
I absolutely love it! Also the person (salesperson) who helped me buy, was very kind and professional.
2 July 2026
Reply from Sunnamusk London
Dear Noorich
Thank you for your lovely feedback. We’re delighted to hear you finally treated yourself to Amber Rose and that you love it. We’re also pleased our team member provided kind and professional service during your visit.
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Humsha
Thank you for your feedback. We’re pleased to hear you like the fragrance, but we’re sorry that the longevity did not meet your expectations.
Please do reach out to our customer care team so we can look into this further and assist you.
Kind Regards
The Sunnamusk Team
Trying to sign up took ages
Trying to sign up took ages, the Internet wasn't working well in store, the assistant took her time trying to sign me up.
6 July 2026
Reply from Sunnamusk London
Dear Syma
Thank you for your feedback. We appreciate your patience whilst signing up in store. We’re sorry the internet connection caused delays, but we’re delighted to hear our team member took the time to ensure you were successfully registered.
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Mrs Salmon
Thank you for your wonderful feedback. We’re delighted to hear your order arrived on time and that you’re loving your purchase!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Lucy
Thank you for your lovely feedback. We’re pleased to hear your order arrived quickly and that you were happy with the packaging and stunning fragrance.
Kind Regards
The Sunnamusk Team
Beautiful scents
The website is very easy to use.
Quick and very prompt delivery.
As always - beautiful packaging and amazing perfume
6 July 2026
Reply from Sunnamusk London
Dear Sarah
Thank you for your wonderful feedback. We’re delighted to hear you found our website easy to use and that your order arrived quickly. We’re so pleased you continue to enjoy our beautiful packaging and amazing fragrances.
Kind Regards
The Sunnamusk Team
Really fast delivery and beautifully…
Really fast delivery and beautifully presented. Loved the black bow!
6 July 2026
Reply from Sunnamusk London
Dear Kim
Thank you for your lovely feedback. We’re delighted to hear you were pleased with the fast delivery and beautiful presentation. We’re so glad you loved the black bow!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Dr. Maryam
Thank you for your wonderful feedback. We’re delighted to hear you had an excellent experience with Sunnamusk!
Kind Regards
The Sunnamusk Team
Such a good costumer service very…
Such a good costumer service very helpful staff (Daud from silverburn staff )
29 June 2026
Reply from Sunnamusk London
Hey!,
Thank you for your fantastic feedback. We’re delighted to hear you received such helpful customer service from Daud at our Silverburn store. We’ll be sure to pass on your kind words to him and the team.
Kind Regards
The Sunnamusk Team
Honestly I’m not happy with Sunnahmusk…
Honestly I’m not happy with Sunnahmusk it used to have quality wear time on your clothes but now it fades 2/3 hours max especially for the price definitely disappointed but still love the perfume one of the best out there I’m just frustrated with that only but with regards to smell packaging service everything top notch
29 June 2026
Reply from Sunnamusk London
Dear Mohammed
Thank you for your feedback. We’re sorry to hear that you’ve been disappointed with the longevity of your recent purchase, especially as you’ve enjoyed our fragrances in the past. We do appreciate your kind comments about the scent, packaging, and service, and we’re grateful for your continued support.
If you could please reach out to our customer care team, we’d be happy to look into this further and assist you.
Kind Regards
The Sunnamusk Team
Unique and original
29 June 2026
Reply from Sunnamusk London
Dear HT
Thank you for your wonderful feedback. We’re delighted to hear you appreciate our unique and original fragrances!
Kind Regards
The Sunnamusk Team
The staff there was so helpful and…
The staff there was so helpful and patient, I was very indecisive with what new perfume to add to my collection and I wanted to buy more golden dust perfume and oil as I kept running out and needed it in a bigger size but was very indecisive with what size and different perfume to get. The service was lovely and she had told me there was a 25 % offer this month so I had to get both oil and perfume.
3 July 2026
Reply from Sunnamusk London
Dear Kadija
Thank you for your fantastic feedback. We’re delighted to hear our team member was so patient and helpful while helping you choose your next fragrances. It’s wonderful to know you were able to make the most of our offer and stock up on your favourite, Golden Dust. We hope you continue to enjoy your purchases!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London
Dear Barry
Thank you for your lovely feedback. We’re delighted to hear our staff were helpful and that you continue to enjoy our products. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
Highly recommended
A friend told me all the fragrances were great and indeed it was tough deciding on one. Love my golden dust, I get compliments wearing it
3 July 2026
Reply from Sunnamusk London
Dear Yemi
Thank you for your wonderful feedback. We’re thrilled to hear you're enjoying Golden Dust and that it continues to earn you so many compliments. We hope you enjoy wearing it for many more occasions!
Kind Regards
The Sunnamusk Team
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